Executive and Mobile Computing: Commonwealth Bank Mobile Solutions

This report provides a comprehensive analysis of mobile business solutions, focusing on the context of Commonwealth Bank of Australia. It begins with an introduction to mobile computing and its significance, followed by a detailed discussion of the technologies, platforms, and success factors crucial for implementing mobile business solutions. The report explores various technologies like digital assistants, augmented reality, virtual reality, and Wi-Fi beacons, highlighting their role in enhancing productivity and customer engagement. It also examines different platforms, including operations and information technology, that support mobile business solutions. Furthermore, the report delves into the success factors for mobile solution implementation, such as targeting users, scalability, due diligence, and mobile security. It then addresses the cost factors influencing mobile solutions, including complexity, platform and devices, design, and testing, as well as key components like infrastructure, process, technology, and business and financial management. The report provides examples from AMP Banking, National Bank, TGP Telecom Limited, and Allphones to support arguments and illustrate various experiences in mobile business solution implementation. The conclusion summarizes the key findings and emphasizes the benefits of mobile business solutions for organizations like Commonwealth Bank. The report aims to provide valuable insights into the effective development and deployment of mobile business solutions, considering both technological advancements and strategic considerations.

EXECUTIVE AND MOBILE
COMPUTING

TABLE OF CONTENTS
Introduction......................................................................................................................................3
Discussion on technologies, platform and success factors which enables successful
implementation................................................................................................................................3
Technologies related to mobile business solution.......................................................................3
Platform related to mobile business solution...............................................................................4
Success factors which enables successful implementation of mobile business solution.............4
Different Cost factors and key components of mobile solution which influence costs...................5
Cost factors of mobile solution....................................................................................................5
Key components of mobile solution which influence costs........................................................6
Examples to support arguments on different experiences...............................................................7
Conclusion.......................................................................................................................................8
References........................................................................................................................................8

INTRODUCTION
Mobile computing is considered as a term which describes ability of an individual to
utilize technology in remote or mobile environment. This study is based on Commonwealth
Bank of Australia that is a multinational bank whose HQ is in Australia but having operation all
across the Asia, UK and US. This report mainly taken into consideration different technologies
related to the mobile business solutions which help in successful implementation at
Commonwealth Bank app. Further, it also includes the various platforms related to the mobile
business solution that covers operations, retail along with the information technology for the
implementation (Brisebois, 2017). This study also describes the success factors of the mobile
business solution that provide appropriate aspects for the implementation. This also helps in
understanding different cost factors of the mobile solution along with certain key components of
the mobile solution that can influence the cost. This also provides certain examples which helps
in gaining appropriate arguments related to the various experiences. The technologies of mobile
business solution help to enhance the area of knowledge for successful implementation of the
activities at Commonwealth Bank app.
DISCUSSION ON TECHNOLOGIES, PLATFORM AND SUCCESS
FACTORS WHICH ENABLES SUCCESSFUL IMPLEMENTATION
TECHNOLOGIES RELATED TO MOBILE BUSINESS SOLUTION
There is various emerging technologies related mobile business solution that enables
implementation at Commonwealth Bank app and it mainly covers-
Digital Assistant- In terms of Artificial intelligence, the digital assistants such as the various
google now, Microsoft cortana helps in defining the productivity as well as efficiency. This are
mainly based on natural user interface which provides appropriate answers and also make
improvement in the shareholders engagement. This technology helps in enabling the successful
implementation at Commonwealth Bank app.

Augmented Reality- Augmented Reality devices are considered as the comprising of the data
and images through the integration of digital data with the environmental in exact area. This can
be used implemented properly at Commonwealth Bank app for getting information for the
critical parts.
Virtual Reality- There are different VR devices that develops an immersive replication of the
real environments in order to compel the user. At Commonwealth Bank app, headsets and VR
tablet software can be used to remote training of employees and the sessions of video
conferencing (Dahlberg, Guo and Ondrus, 2015).
Wi-Fi Beacons- Beacons mainly supported by the wireless sensors and also installed in the
transmission of information to the mobile devices which enables a proper communication within
Commonwealth Bank app and helps in channelize the huge productivity. It also helps to Stream
Company for accessing physical space along with the electronic records of the appropriate data.
PLATFORM RELATED TO MOBILE BUSINESS SOLUTION
There are various platforms which are related to the mobile business solutions for
Commonwealth Bank app where the operation is considered as an important platform which
keep people linked with the business. By employing right application and through the supply
chain to inventory for the inspection of an employee from the mobile devices. While working,
the Commonwealth Bank app provides a social collaboration with the high level of productivity.
In addition to this, another platform includes the information technology that deliver automate
process of development by the Bank app at each and every stage (Dijkman, 2015). It helps in
developing the ideas related to the mobile business solution at Commonwealth Bank app as the
management helps in providing appropriate services to customers. Thus, it is essential to engage
employees at all stages at workplace which helps to enhance the contribution to the business
solution of Commonwealth Bank app and proves to be effective at workplace.
SUCCESS FACTORS WHICH ENABLES SUCCESSFUL IMPLEMENTATION OF MOBILE
BUSINESS SOLUTION
It is identified that Commonwealth Bank app continue to struggle with the mobilizing
their employees and mainly related to the business mobile solutions. There are certain success
factors which helps ion appropriate implementation of the business mobile solution which are as
follows:

Target the users for applications of mobile- The management of Commonwealth Bank app
required to take decisions for targeting users for the mobile applications for certain specific
reason. The company can start with their launch of mobile application for the employees and can
extent it with their different partners for enabling successful implementation (Falk and Leist,
2014).
Scalability- It is important for company to select a scalable mobile solution which helps in
supporting the wide range of users with the diversity of devices.
Do due diligence- It is essential for Commonwealth Bank app to identify the important step
which required in mobile program before any implementation and analyze the management
solution that impact the situation of business.
Mobile security- It is important perspective for Commonwealth Bank app for getting success and
during the mobile business solution it span through different levels of security with the
applications (Gannamaneni, Ondrus and Lyytinen, 2015).
DIFFERENT COST FACTORS AND KEY COMPONENTS OF MOBILE
SOLUTION WHICH INFLUENCE COSTS
COST FACTORS OF MOBILE SOLUTION
The mobile business solution is considered as an important part of everyone’s life and the
management of Commonwealth Bank app engaged in this technology where they need a plan for
mobile initiatives. The development of business solution for Commonwealth Bank app is
difficult and there are some of the key aspects of cost for development of app which helps in
delivering best services are as follows:
Complexity- The functionality and different features are required for Commonwealth Bank app
which is considered as cost factor for the application. Further, the business flow with the purpose
of the app helps in making improvement in the business solutions (Cost Factors of Developing a
Mobile App, 2016).

Platform and devices- The support and required programming in the different screen resolutions
which needs more developers and that lead to develop the cost of the Commonwealth bank app.
So it requires a high level of development which affects the cost of the mobile application.
Design- The design is considered as another cost factor of business solution of Commonwealth
bank app which manages different smart phone and tablets application. This also add on to the
various operating system as well as devices and essential to provide quality app.
Testing- Testing of Commonwealth Bank app is important cost factor that checks the
performance and security which provides a flow of the application.
KEY COMPONENTS OF MOBILE SOLUTION WHICH INFLUENCE COSTS
In order to identify certain key components that can influence the cost of the
Commonwealth Bank app. There are certain components which have direct impact of the
business solution which also contribute to the success at workplace.
Infrastructure- The location plays important role at Commonwealth Bank app which includes the
cost of building as well as convenience for recruiting employees. However, it is concerned that
interactions with the different types of customers is essential as it helps in getting more
information related to the clients (Hoehle and Venkatesh, 2015).
Process- A single mobile business solution have a multiple processes and also ability of
Commonwealth Bank app to prioritize all procedure which helps to contribute success at
workplace. After the establishment of the business solution and handling of procedure which
might affect the costs as it require wide range of activities for getting success. If all of the
different agents have appropriate knowledge and skills related to customer services so that they
can get better opportunity of working.
Technology- To make appropriate use of technology helps the mobile business solution as
Commonwealth Bank app more help to improve the level of efficiency of the area and it
contributes to the major success with cost. There are certain other technologies which can
influence the cost of Commonwealth Bank app that is issue tracking system that helps in
identifying the issues of customers. Along with this, in Commonwealth bank app there is certain

technology which manages calls with the customers through the computers (Jeide and et.al.,
2016).
Business and financial management- It is essential to collect data for Commonwealth bank app
and to identify it for getting appropriate functioning of the mobile business solution and it is
considered as challenging tasks as they are need to manage the calls along with the other
functions.
EXAMPLES TO SUPPORT ARGUMENTS ON DIFFERENT
EXPERIENCES
In order to support the arguments and theory related to the mobile business solution of
Commonwealth Bank app as the management of organisation make their way for the
development of the application in best possible manner (Jindal, 2016). In terms of emerging
technologies in mobile business solutions which is based on the different types of techniques
such as digital assistants, augmented reality, virtual reality and the shared mobility that helps in
overall development of the organisation and their activities. For example, AMP Banking in
Australia where the company approached to deliver an app to their customers with all services at
one place. In addition to this, the success factors decides the capacity of business to handle other
departments of mobile business solution at workplace. For instance, National Bank uses high
level of privacy and security with their services to customers and differentiated with a wide
range of area they serves. In terms of success factors of National Bank Australia they used to
train employees for the mobile business solutions which is considered as a success for the mobile
deployment and helps to understand the capabilities of employees. This identifies their success
factors and also manages the mobile devices with the applications that make them successful in
marketplace.
Furthermore, there are certain key components of the mobile business solutions for
Commonwealth Bank app which influences their cost which mainly covers the unique
infrastructure that develops the idea for creativity and enhancement. It influence the level if their
cost due to the use of various procedure and technology which helps in improvement in the
development of application in effective and efficient manner (Meyer, 2014). In addition to this, the

company like TGP Telecom Limited provides internet services to their customer and mostly
engaged in providing proper mobile business solution and implementation of the different
technologies at workplace. It increases their capacity to handle the most of the cost factors along
which are related to the success factors of the company and helps the management to develop
their application. Further, the key elements related to the mobile business solution of the
company that helps in developing the area of mobile application of Commonwealth bank. The
technological system of Allphones that is a telecommunication company in Australia that mainly
specialise in mobile services which required to input certain key components such as
infrastructure, business and financial management of the company. Thus, all of the different
examples related to the mobile business solution and enhance in the development of the mobile
application of Commonwealth Bank app that provides different facilities to their customers
according to their requirements and perception which decides the performance of the company
(Rosemann, 2015). Thus, the mobile business solution at Commonwealth Bank app the company
manages to collect the data based on the interactions among the customers with different
specifications that develops the area of applications. The collection of data and identify the
appropriate functioning of the mobile business solutions and there is appropriate management of
the activities at Commonwealth Bank app.
CONCLUSION
From the above study, it can be concluded that mobile business solutions provide a wide
range of mobile workforce for doing business within Commonwealth bank app in a more
effective manner. Further, it can be identified that there are different technologies are related to
the mobile business solution are described which helps the organisation to make appropriate
implementation of the services. It can be stated that these technologies helps the commonwealth
bank app to be more efficient and effective in terms of mobile business solutions. The Pi
solutions were also designed by the Commonwealth bank app for enrich their customers and
make the productive business. It is also easy to use and multi designed with various innovative
features which helps company for successful implementation. Further, it can be explored that
there are different cost factors of mobile business solutions related to the Commonwealth bank
app which creates the development factor for the company. It can be analysed that success

factors are most important part of the business solution which helps to execute appropriate
aspects within the organisation. Thus, in order to support this study there are some of the
examples taken into consideration from different organisation of Australia.

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