This report presents a self-reflection on the author's experience as an assistant manager at the Commonwealth Bank of Australia (CBA). It begins with an introduction to the role of management in organizational productivity and growth, and provides a background of CBA, including its history, services, and market position. The methodology section details the use of personal experiences, naturally occurring digital data, and secondary data sources, including case studies and research theories, to analyze the bank's organizational structure and behavior, and the author's personal SWOT analysis is presented, highlighting strengths, weaknesses, opportunities, and threats. The report also includes a discussion of Gallup strengths and a self-assessment for continuous improvement. Finally, it analyzes the organizational vision, values, and ethical practices of CBA and their impact on the social and political environment, concluding with recommendations for improvement and a reference list.
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