Business Communication: Analyzing Good Practices in Project Teams
VerifiedAdded on  2021/01/01
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Report
AI Summary
This report provides an analysis of good communication practices within the context of a project team, specifically referencing the Glenmore Hotel project team. It highlights the significance of empathy as a crucial communication skill, especially in diverse teams, emphasizing its role in understanding and addressing team members' needs and the pressures faced by project managers. The report also explores effective listening skills, including discriminative and comprehensive listening, and emphasizes the importance of clear language and vocabulary. It outlines the listening process, including receiving, attending, understanding, responding, and remembering information. Furthermore, the report discusses direct and indirect approaches to conveying information, offering insights into when each approach is most effective, depending on the team's potential reaction to the message. The report aims to provide practical insights into improving communication within business projects.
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