Go Green Initiative: Communication Methods and Analysis Report

This report provides a comprehensive analysis of the 'Go Green' initiative, focusing on communication strategies and methods essential for project success. It begins with an introduction to the initiative and a table of contents, followed by an assessment of knowledge questions related to communication, including different ways to receive and respond to ideas, enabling attributes and skills for discussion, the role of risk in debate, storytelling techniques, and methods for tailoring comments. The report then proceeds to an event simulation, evaluating key facts about the initiative, potential positions of end-users and project members, and effective communication methods (verbal, written, oral, and visual). It also explores techniques for engaging and fascinating others through synchronous and asynchronous communication. The report further analyzes the skills and attributes needed for effective communication, the use of digital tools, and techniques to provoke responses, including risk-taking in communication. Finally, the report discusses debating ideas to achieve commitment, articulating substantiated positions, critical analysis, and participation in conversations, culminating in a conclusion and references.

Go Green

Table of Contents
INTRODUCTION...........................................................................................................................1
ASSESSMENT EVENT 1 - Knowledge Questions........................................................................1
Q 1. Different ways to receive and respond ideas..................................................................1
R 1. Methods and factors along with influence on response.............................................1
Q.2 Enabling attributes and skills to discuss ideas.................................................................2
R 1. Attributes....................................................................................................................2
R 2. Skills..........................................................................................................................2
Q.3 Nature and role of risk n debate and presentation of idea...............................................2
R 1. Concept of risk taking ...............................................................................................2
R 2. Roles that risk taking can play...................................................................................2
Q.4 Roles and techniques with storytelling............................................................................3
R 1. Roles of storytelling ..................................................................................................3
R 2. Four techniques..........................................................................................................3
Q.5 Common techniques to tailor comments.........................................................................3
R 1. Techniques.................................................................................................................3
ASSESSMENT EVENT 2 - Go Green Simulation.........................................................................3
Task 1 Analyse ideas for communication to others.........................................................................3
1.1 Key facts about Go Green initiative.................................................................................3
R 1. Five facts about sustainability in the RTO.................................................................3
1.2 Positions with the Go Green initiative..............................................................................4
R 1. Three potential positions of end users........................................................................4
R 2. Three positions with project.......................................................................................4
1.3 Ways of communicating Go Green ideas for various people and purposes.....................4
R 1. Communication methods..........................................................................................4
1.4 Techniques to engage and fascinate others......................................................................5
R 1. Synchronous and Asynchronous Communication to engage.....................................5
1.5 Skills and attributes required to communicate ideas........................................................6
R 1. Skills and Attributes to communicate ideas...............................................................6
1.6 Use of digital tools to store and present information.......................................................6

R 1. One digital resource...................................................................................................6
TASK 2 Provoke response and reaction .........................................................................................7
2.1 Different techniques to engage and fascinate...................................................................7
R 1. Communication technique.........................................................................................7
2.2 Innovative approaches to different communication challenges.......................................7
R 1. Innovative approaches and communication technique..............................................7
2.3 Take risk in communicating ideas....................................................................................8
R 1. Communication technique that has a level of risk.....................................................8
Task 3 Debate ideas to achieve commitment...................................................................................9
3.1 Articulates substantiated positions on ideas ....................................................................9
R 1. Key facts about Go Green initiative...........................................................................9
R 2. Articulates position on Go Green initiative...............................................................9
3.2 Critical analysis...............................................................................................................9
R 1. Views of others..........................................................................................................9
R 2. Response open to ideas being generated..................................................................10
R 3. Treating ideas to create opportunities......................................................................10
3.3 Argues substantiated position.........................................................................................10
R 1. Appropriate view of others......................................................................................10
R 2. Limitation of inappropriate views............................................................................10
R 3. Communication approaches.....................................................................................10
3.4 Participate in conversations............................................................................................10
R 1. Areas of mutual acceptance.....................................................................................10
R 2. Areas of disagreement .............................................................................................11
R 3. Strategies collaboration ...........................................................................................11
R 4. Reflection.................................................................................................................11
CONCLUSION..............................................................................................................................11
............................................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Go Green is all about helping campus and schools to create a culture of conversation in
order to complete a particular project effectively. The report will analyse different
communication methods and elements required to complete the Go Green project to create a
friendly environment.
ASSESSMENT EVENT 1 - Knowledge Questions
Q 1. Different ways to receive and respond ideas
R 1. Methods and factors along with influence on response
Methods Explanation Factors influencing response
Verbal communication The initial purpose of verbal
communication is to share
information between individuals
using speech.
Stress urgency and importance,
neutralise accents, Phraseology
and use of common language.
Written communication The process or activity of
expressing ideas and feelings to
provide information in terms of
traditional paper and pen
documents, text chats (Lokman and
Schütte, 2018).
Cultural diversity, pat
experiences, emotional
difference, message
misunderstanding and education
and intellectual difference.
Oral communication Oral communication is a process in
which words are spoken either over
phone or face to face such as
lectures and conferences
Differences in languages, cultural
diversity, beliefs etc.
Visual communication Visual communication method
includes colour illustrations,
drawing, graphic design, sign and
electronic resources.
Perceptual factors such as
intellectual disabilities, autism
spectrum disorder and down
syndrome.
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Q.2 Enabling attributes and skills to discuss ideas
R 1. Attributes
Committed: Commitment towards project helps to ensure that all the information and data
regarding project is collected honestly and effectively.
Respect: Respect describes the esteem towards project.
Honesty: Honesty shows the effectiveness of work in terms of right work.
Reliable: The work or idea is reliable.
Confidence: Confidence shows that the work or idea presented is faithful and right according to
the project.
R 2. Skills
Animated: Act alive such as full of excitement to present ideas.
Cheerful: Optimistic and happy that seeking the person is an advantage to be happy.
Commanding: Authoritative in terms of enabling audience to freely participate.
Confident: Self-assured.
Q.3 Nature and role of risk n debate and presentation of idea
R 1. Concept of risk taking
Risk taking is not mean the monster truck jumping kind. It can be said that society rewards risk
takers and risk taking in presentation means behaviour towards topic, situationally sensitive
mating strategy and engaging life experiences in presentation (Chen and Chiu, 2016).
R 2. Roles that risk taking can play
Risk can be controlled by managing perception of stakeholder, board presentation or job
safety analysis, risk monitoring, risk identification, assessment are also some methods to reduce
or control risks.
Use of Jargon: Use of jargon can confuse stakeholders and the main point of project may be not
outlines.
Personal information: Personal information in a presentation is sometimes not good that time
management is a very important thing.
Using Gestures: Gestures sometimes may lead to pointing someone.
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Q.4 Roles and techniques with storytelling
R 1. Roles of storytelling
Techniques with storytelling helps to communicate ideas it helps to immerse audience or
stakeholder in a story. This will also help to create suspense which increase interest of
stakeholders. Bring characters in life and also build up to a STAR moment. This will help to
communicate ideas with facts, examples to end it with a positive takeaway effectively.
R 2. Four techniques
 Make it visual
 Add surprises and blogs.
 Use of conflicts.
 Have an enemy and hero in story
Q.5 Common techniques to tailor comments
R 1. Techniques
 Non-verbal feedback should be observed during the presentation.
 Attention towards questions asked in presentation.
 Collect or gather intelligence before and after breaks. Solicit feedback one on one.
 Customer feedback form should be addressed.
 It requires to be open to feedback.
 Feedback must be asked in presentation to be proactive towards them.
ASSESSMENT EVENT 2 - Go Green Simulation
Task 1 Analyse ideas for communication to others
1.1 Key facts about Go Green initiative
R 1. Five facts about sustainability in the RTO
 People living in Australia can save $600 million on water and energy bills with the help
of using water products and appliances (Green, Mophosho and Khoza-Shangase, 2015).
 Native grasses save water as required less than lawns.
 Materials used in mobile phone can be recycled up to 90%.
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 The amount of rubbish in landfill is 10% which is packaging.
 There are plastics which can be recycled again and again without affecting quality.
1.2 Positions with the Go Green initiative
R 1. Three potential positions of end users
Reformist: Reformist focuses on business pursuing green Eco-innovation and customer buying
Eco-effective products, represent the academic and political orthodoxy.
Revolutionary: Revolutionary position is a radical critique of the mainstream, materialism,
advocate the abolishment of capitalism, consumerism and promote values such as localism,
frugality and sufficiency.
Reconfiguration: Reconfiguration focuses on transition in daily life practices and sociology-
technical system and accommodate conceptual framework.
R 2. Three positions with project
Project officer: Project officer will take all the responsibilities of project.
Project assistant: Project assistant will follow instructions made by officer towards project.
Employees: Employees will complete the work provided by project assistant.
1.3 Ways of communicating Go Green ideas for various people and purposes
R 1. Communication methods
Verbal communication: The initial purpose of verbal communication is to share information
between individuals using speech. Employees are able to understand spoken words (Perez, Green
and Schaefer, 2018). This will ensure that the enunciation, tone of voice and stress in which the
words are expressed. Storytelling is a form of verbal communication. This will help to fill
requirements of end users in terms of clarifying key values to demonstrate the way organisation
things are done.
Written communication: The process or activity of expressing ideas and feelings to provide
information to people and significance to a business. It is not avoided at workplace. It is
presented everywhere in terms of traditional paper and pen documents, text chats, electronic
typing equipments such as SMA etc. written communication will help project office, assistant
and employees to understand things related to the project. Email and social media platform can
be used for the purpose of communicating locations, departments and divisions.
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Oral communication: Oral communication is a process in which words are spoken either over
phone or face to face. Lectures and conferences made by project officer are the effective form of
oral communication. Effectiveness depends on volume, speech, voice modulation, pitch and
clarity of words.
Visual communication: Visual communication method includes colour illustrations, drawing,
graphic design, sign and electronic resources. Technology advancement made visual
communication easier and effective (Rahim and Rahman, 2018). The method depends on
situation that judgements are crucial to provide better understandings of a message. The purpose
of this method is to provide visual things related to the project to users in order to understand
them more effectively. This will also help to meet requirements of end users.
1.4 Techniques to engage and fascinate others
R 1. Synchronous and Asynchronous Communication to engage
Synchronous Communication: Synchronous communication helps to engage others with real
time collaboration. It also helps to provide immediate feedback and response. Free solutions and
low costs are provided. This is the most effective tool regarding one to one communication.
Conferencing such as on video call and web helps to allow for body languages and also tone of
voice. The method also helps towards engagement and motivation with course of concepts. This
will also increase social presence. There are some disadvantage of this method such as
interactions are focused on issues related to the tasks. Lack of reflection between collaborators.
Instant messaging do not allow understanding body language or tone of voice. The session is
depended on technology that if it fails than collaboration is no possible. Commitment is for large
time for collaborators such as project officer, assistant and employees. It is also difficult for one
to more communication. In such type of collaboration, there is a lack of documentation.
Asynchronous Communication: Asynchronous communication is available for anytime and
any place. Variety of media is incorporated such as LMS, Elluminate and Google wave. The
cloud technology helps to complete the collaboration process in documentation manner. It is also
useful for one to one and one to many communication procedures. There is an enough time for
reflection. Discussion contribution can be easily evenly distributed effectively. There are more
opportunities available for students and others in order to share their multiple perspectives. There
are some disadvantages also such as no immediate feedbacks are provided, technology is costly,
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written ideas may be misinterpreted, engagement may be reduced due to response time to post
questions and posts. Inconsistent contribution provided by individuals.
In addition to this, there are different methods from which project officer is able to
engage and fascinate others with Go Green ideas effectively and efficiently such as personal
influence, team work, communication, management of performance expectations (Aithal and
Jeevan, 2016). By engaging with vision, mission and statements by paying attention to the aim of
the business.
1.5 Skills and attributes required to communicate ideas
R 1. Skills and Attributes to communicate ideas
Skills
 Effective listening: Listening helps to understand concepts of ideas.
 Constructive feedback: Based on observation.
 Open mindedness: It is a view of people towards other perception.
 Empathy: It is a capacity to understand things.
 Self-confidence: It helps to handle complex activities.
Attributes
 Questioning techniques: This will help to as open and closed questions.
 Creativity: Something new is performed.
 Intuition: Ability to acquire knowledge.
 Enthusiasm: A person possessed by god.
1.6 Use of digital tools to store and present information
R 1. One digital resource
Adobe Acrobat documents is one of the effective tool that can be used to prepare and present
ideas for the project effectively. It is a PDF tool which helps to store, covert, present, edit and
save information in any electronic device such as mobile phone.
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TASK 2 Provoke response and reaction
2.1 Different techniques to engage and fascinate
R 1. Communication technique
Storytelling: It is the best technique that helps to engage and fascinate in order to get attention
towards project effectively. This will help to understand that facts, theories and data gain
meaning. It is about how to learn and visualise information. This will clarify complex
information and also help people to remember about what they have listened. This will also help
to get attention towards project.
It can be said that everyone is a storyteller and it is about telling of an experience or
event. It will also help to link in logical and believable sequences. Experiences are remembered
every time that we listen stories and remember them. Human memory is also a story based itself.
Number of things can be easily remembered if it is told in a story format.
There are different techniques involved in story telling such as it helps to immerse audience in
the story or project which is taken as a story (Miller, 2016). The aim and objectives of the project
can create suspense in terms of results. It will also help to bring character in life. A story is build
up to STAR moments and also end with a positive takeaway. It can be supported by visual
communication or oral communication process that helps to present ideas and thoughts more
effectively and efficiently.
2.2 Innovative approaches to different communication challenges
R 1. Innovative approaches and communication technique
Innovative approaches helps to face different communication challenges and increase
power of decision making towards a project. This will also help to develop and improve literacy
skills in order to make solution for the issues effectively. A global approach is important to
accelerate innovation in target market. Communication can be described as a tool that helps to
spread innovation. Innovating approaches is also a process which helps to translate an idea or
invention into an effective service that helps to create value for consumers. Further, these
approaches are used to satisfy needs of customers (Green, Mophosho and Khoza-Shangase,
2015). It is also useful to address expectations of customers in terms of project requirements.
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There are different types of communication challenges such as body language, voice, use
of jargon, using gesture to present and humour etc. in order to face and deliver an effective
presentation innovative approaches are needed to face communication challenges. Storytelling
can be used within the presentation which should be positive in terms of audience eye contact is
important, software to present information etc. These approaches will help to face
communication challenges in order to increase effectiveness of implementing the plan. This will
also help to get reaction and response from end users of the Go Green initiatives.
2.3 Take risk in communicating ideas
R 1. Communication technique that has a level of risk
Risk communication refers to exchange of real time information, opinions and advice
between two or more than two people facing threats towards social well being, economic or their
health. Storytelling is an effective way of communication but also have some major issues which
can threaten communication process for both individual and stakeholders. Storytelling is a form
in which an individual express his ideas and concerns regarding the project in order to get
attention of stakeholders. The ideas regarding project comes form experiences and incidents
happened in life of an individual (Wang, Hu and Liu, 2017). Thus, it is not necessary that the
same experience can be amended by stakeholders or they can understand it in the way it is
transformed or explained. This can be a major problem while communicating ideas regarding
project that the initial purpose of communication may be not solved. In addition to this, risk is
imposed by such communication which decrease the effectiveness of engaging attention of
stakeholders to the project effectively. The risk is for both student and stakeholder that project
information may be not delivered accordingly. For an example, idea produced by individual may
do not understand the relationship between story and the other contents. Observation is a main
element of storytelling communication that it is necessary for the listener to observe the initial
purpose of project in order to understand concepts. In order to engage attention of stakeholders,
it is necessary to present information clearly and accurately so that the purpose of providing
information can be delivered effectively and efficiently.
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Task 3 Debate ideas to achieve commitment
3.1 Articulates substantiated positions on ideas
R 1. Key facts about Go Green initiative
Number of firms are choosing to Go Green in order to create friendly environment by
introducing materials and operational activities that are less harmful for the environment.
Saving energy: Energy can be saved by small changes such as turning off lights when they are
not needed. Replace incandescent bulbs with fluorescent lights in order to reduce electricity bills.
Recycling materials: Strategies such as utilising email instead of using paper, using reusable
link and recycling of plastic at workplace (Chen and Chiu, 2016). In business, consolidating
network, setting wireless networks and cabling requirements.
Priorities: Priorities of manufacturers such as sustainable packaging, environment and water
stewardship, energy and climate protection will help to enhance concept and initial purpose of
Go Green.
In addition to this, preservation of resources also has a great positive impact on
environment. For an example, one day newspaper recycling each week can save up to 26 million
trees each year.
R 2. Articulates position on Go Green initiative
Project officer, employees and project assistant are the substantiated positions in order to
discuss ideas. In addition, stakeholders and other members are also involved in debate.
3.2 Critical analysis
R 1. Views of others
Different views and opinions are produced by other members such as the project is too costly.
Technology advancement is necessary. Implementation of project is out of budget. Regarding
this, opinions are presented in a manner that the project costs only one time and provides values
for lifetime. Technology advancement will also help in the future not only in this but also in
other projects.
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