Analysis of Communication Barriers at Mr. Fishy Restaurant

This report examines the communication barriers faced by Mr. Fishy restaurant, primarily stemming from the enforcement of Brexit and the resulting diverse staff with varied cultural backgrounds and perspectives. The report identifies key challenges such as differing viewpoints, cultural and language barriers, which lead to conflicts and hinder business efficiency. It highlights the importance of cultural awareness and understanding among staff members, advocating for strategies like clear communication from management, the use of social media for workplace communication, and the involvement of staff in decision-making processes to foster a collaborative environment. The conclusion emphasizes the need for Mr. Fishy to implement these strategies to overcome communication obstacles and achieve its business objectives. The report references key academic sources to support its findings and recommendations.

BUSINESS COMMUNICATION
MR.FISHY RESTAURANT
Common challenges and barriers in effective communication
Enforcement of Brexit is the reason behind various challenges and barriers to communication
in Mr. Fishy as the staff in the company are coming from different cultural backgrounds and
age groups. There perception, beliefs, objectives and expectations are different from each other
which creates conflicts and arguments in the restaurants. Some barriers faced by the Mr. Fishy
are as follows:
 Divergence in point of view: There is a difference in the perception of people their
attitude, thinking, beliefs and goals they want to achieve in a particular company. Mr.
Fishy also require from its personnel to do their best but contrasting perception and
goals create a roadblock in achieving company goal. These barriers create difficulty in
maintaining efficiency in the business and increase profits (Brink and Costigan, 2015).
 Culture and language barrier: Due to enforcement of Brexit (separation of UK from
European states), there was stress prevailing between non-British and British staff
(Bovée, Thill and Raina, 2016). There was a cultural variation in between the
employees as they try to show that their culture is superior from other and not try to
understand that they have to work together to achieve goals of the company. There is
also language barrier which create challenge in communication. Due to culture
difference conflicts develop and company is not able to achieve its business goals.

. Mr. fishy need to apply different strategies to get over
communication barriers which are as follows:
 Manager of Mr. Fishy need to communicate all the
information clearly to every one and there should be open
communication in the company so that employees can put
their doubts and thoughts.
 Company also need to improve its workplace
communication with the help of some social media
application which is the most effective way of
communication and it is popular as it is easy and cost
effective (Pryce, Nielsen and McCabe, 2019).
 Company need to involve staff members in the decision-
making process which will lead to effective decisions. Staff
will feel valuable and will work effectively and efficiently to
attain business objectives.
 Company need to ensure staff members that there are
collaborative tools available which are required to succeed
in the business.
Strategies to overcome barriers in communication.
Mr. fishy need to aware its staff members about the
culture and its difference among the employees so that
they treat each other with respect and value each other
culture's which will lead to increase in productivity as
they work with mutual understanding.
It is said that people of UK are polite, and they
mind their own business whereas the British people like
to interact with each other and build relation thus, all the
staff members need to consider their attitude and then
communicate with each other. This will lead to better
coordination and understanding among them and
decrease conflicts and barriers of communicating with
each other. Thus, it is said that culture influence the
workplace environment and people need to be aware of
the culture of every employees working in the
organization (Bovée, Thill and Raina, 2016).
CONCLUSION
From the above study it has been summarised that Mr fishy restaurants who serve chips and fish are
facing a problem related to their communication and how they can effectively break the barriers of
communication are in three different stages in main body.
REFERENCES
Bovée, C. L., Thill, J. V. and Raina, R. L., 2016. Business communication today. Pearson
Education India.
Brink, K. E. and Costigan, R. D., 2015. Oral communication skills: Are the priorities of the
workplace and AACSB-accredited business programs aligned?. Academy of Management
Learning & Education. 14(2). pp.205-221.
Cultural awareness influences communication and negotiation