MG630-146: Communication Barriers Impact on Organizations Report

This report delves into the critical aspects of communication within organizational settings, addressing the functions and process of communication, including management, feedback, emotional sharing, persuasion, and information exchange. It contrasts different communication methods, such as downward, upward, and lateral communication, and explores various communication channels like oral, written, and nonverbal forms. The report identifies common barriers to effective communication, including selective perception, filtering, emotions, silence, language, and lying, providing a detailed analysis of each. It also touches upon the importance of overcoming cross-cultural communication challenges. The report draws on academic research, including studies on communication barriers in crisis management and family dissemination of risk information, to provide a comprehensive overview of the subject. The provided assignment brief covers topics from the textbook, Organizational Behavior, Chapter 11, focusing on the impact of communication on employee satisfaction and the implications for managers. The conclusion emphasizes the significance of understanding and mitigating these barriers to foster clear, accurate, and satisfactory communication within organizations.

Running head: COMMUNICATION
COMMUNICATION
Name of the Student:
Name of the University:
Author Note:

1COMMUNICATION
Communication Barriers
Communication is the integral instinct for every living thing. Communication is
information’s exchange among two entities. This could be observed for taking place at cellular
level among microorganisms. There could be several difficulties among the people for
communication issues. Ability for recognizing issues of communication as well as coming to
resolution could improve communication among people (Manojlovich et al. 2019). Many
barriers could distort or slow effective communication. Few barriers are recognized as well as
reduced. Few of the barriers for effective communication are selective perception, filtering,
emotions, silence, language and lying.
Filtering is manipulating information of sender purposely so receiver would see this more
favorably. The vertical levels within hierarchy of organization, more opportunity are there for
filtering. However, few filtering would take place whenever status differences are there.
Selective perception is essential as receivers within communication process see as well as hear
selectively on the needs, experience, backgrounds and motivations (Takahashi, Tandoc and
Nieves Pizzaro 2019). Receivers project also their expectations and interest in communications
as they are decoded by them. Same message might be interpreted differently when someone is
distraught or angry. There is much more confidence of individuals having positive moods about
the opinions after reading persuasive message.
While communicating in similar language, words could mean other things for different
people. Context and age are two biggest factors which influence these differences. Language’s
persuasiveness depends also on initial agreement of a person with message. If it is known hoe
every one could modifies language, communication difficulties could be minimized (Healey et

2COMMUNICATION
al. 2017). It is easy in ignoring lack of communication or silence as this could be defined by
information’s absence. It is mistake often. Silence itself could be message for communicate
noninterest. Silence could be information overload’s simple outcome. Effective communication’s
final barrier is outright information’s misrepresentation or lying. No verbal or nonverbal cues are
there which are distinct to lying. Most important barrier for effective communication is lying.
Steps are taken by most people for guarding against getting detected (Fischer, Posegga and
Fischbach 2016). Several lies are fixed within truths. Lying Could create misunderstanding
among individuals which could be the biggest barrier for effective communication among
people.

3COMMUNICATION
References
Fischer, D., Posegga, O. and Fischbach, K., 2016. Communication barriers in crisis management:
A literature review.
Healey, E., Taylor, N., Greening, S., Wakefield, C.E., Warwick, L., Williams, R. and Tucker, K.,
2017. Quantifying family dissemination and identifying barriers to communication of risk
information in Australian BRCA families. Genetics in Medicine, 19(12), pp.1323-1331.
Manojlovich, M., Ameling, J.M., Forman, J., Judkins, S., Quinn, M. and Meddings, J., 2019.
Contextual barriers to communication between physicians and nurses about appropriate catheter
use. American Journal of Critical Care, 28(4), pp.290-298.
Takahashi, B., Tandoc, E. and Nieves Pizzaro, Y., 2019. Barriers on communication During
crisis situations: lessons from Three studies about the Haiyan Typhoon in Philippines.
Universidad del Rosario/Universidad de Los Andes/Universidad Complutense de Madrid.