Analysis of Communication Barriers and Solutions in London Tube

This report examines the communication barriers present within the London Tube system. It identifies key challenges, including language barriers stemming from diverse linguistic backgrounds, dialect variations impacting understanding, and cultural barriers influencing the interpretation of signs and symbols. The report emphasizes the need for multicultural banners and signage, multilingual information kiosks, and staff training to address these issues. It suggests that by implementing these strategies, the London Tube can improve communication effectiveness and cater to its diverse ridership. The analysis highlights the impact of cultural awareness in fostering better communication and providing an inclusive environment for all passengers.

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Communication is the act to convey thoughts and
perception to other person with the help of
symbols, language and any other way.
Communication is a process where interaction can
be performed between two or more participants.
This poster includes barriers of communication in
London tube system and strategies to overcome
those barriers and role of cultural awareness in
them.
London is such a big geographical area in which
various cultured people are living and using London
tube system. Every culture is having different dialects
which creates difficulties’ to understand and make
other understand which lead to ineffective
communication. For example a Chinese will have
different dialect as compare to an Indian so this
aspect creates barriers in communication.
Transport in London summertime
INTRODUCTION
Different kinds of barriers
Strategies to overcome communication
barriers
Cultural awareness
The above strategy showcase as within kiosk and
signboards cultural awareness is added. The officials
are also trained to showcase cultural identity which
shoes cultural awareness. The language which is
involves in kiosk and signboard does not involve any
jargons or dialects which are against any culture.
2. Dialect barriers
In London there is various people who might not
have English as their first language so it is very
difficult to communicate with the entire passenger.
This barrier is the most common barrier which can
be faced by passengers and other people. This
barrier leads to misunderstanding of message and
not understanding of instruction which are given by
authority.
1. Language barrier
3. Cultural barrier
In different culture value and beliefs are different
and meaning of sign and symbols also changes. So at
public places like England tube system where all
cultural people are coming to use this facility this
creates barrier in establishing effective
communication as symbols are perceived different
meaning within various cultures.
There are various strategies which can be used by
management of England tube system in order to deal
with communicational barriers which are elaborated as
under:
Multicultural banner and signboard: By
using multicultural banners and sign boards for those
cultures whose passengers are prominently using these
services, communication barriers can be eliminated. For
instance with the use of those banner which are free
from any jargons will help the passengers to understand
those instructions in clear manner.
One stop kiosk: Another strategy which can be
used by London tube services is that they can start
kiosk which are having information in various
languages and a passenger can just get instructions in
their own language by clicking on their language.
Training to officials: By providing training to
the entire officials will help them to understand and
tackle varied cultured and dialects of people. This will
assist the employees to deal with those people who are
not able to understand native language of London.

Conclusion
References
Adekola, A. and Sergi, B. S., 2016. Global
business management: A cross-cultural
perspective. Routledge.
Argenti, P. A., 2017. Strategic communication in
the c-suite. International Journal of
Business Communication. 54(2).
pp.146-160.
Bovée, C. L., Thill, J. V. and Raina, R. L., 2016.
Business communication today. Pearson
Education India.
From the above poster it can be concluded
that various communication barriers are
there which can be faced by people and
officials within England tube services such
as language barriers, dialect barrier and
cultural barrier. By using some strategies
these barriers can be eliminated. Culture of a
region affects communication in negative
and positive manner as well