Business Communication: Skills and Strategies Assignment Solution

This assignment solution explores key aspects of business communication, including verbal and nonverbal communication, active listening, and the importance of body language in conveying messages effectively. The solution covers topics such as presenting ideas with fluency and confidence, actively listening to others, asking questions to confirm understanding, considering future actions based on diverse viewpoints, summarizing discussion points, and maintaining appropriate body language and voice tone. The assignment also touches upon the importance of written communication, such as emails and proposals, and how effective communication can improve customer satisfaction and foster healthy business relationships. It emphasizes the need for clear communication within a business setting and provides examples of how to engage with an audience to ensure understanding and facilitate future action plans within a business meeting.

Communicate in a business environment

TOC
Introduction
3.1 Own ideas verbally to others with fluency and confidence
3.2 Actively listen to others, responding appropriately
3.3 Questions to confirm understanding.
3.4 Future actions, taking into account own views and those of others.
3.5 Summarises with others the main points of the discussion.
3.6 Appropriate body language and voice tome throughout the discussion.
Conclusion
References

Introduction
Business communication is the sending and receiving of
information within an organization.
It includes verbal non verbal communication including
public and cultural communication to promote the
standards of employees and improvise customer
satisfaction along with healthy business relationship

Own ideas verbally to others with fluency and confidence
According to me communication is an important tool that helps to pass the information from one person to
other for some specific purpose or goals. As mentioned in above task, that every written communication
has some specific purpose to achieve.
For example, Business written proposal its main purpose is to convince reader to modify changes that
makes the proposal idea into reality Some other example of written communication is E-mail which is a
most common pattern of written communication which main purpose is to rapid deliver the message to
selected recipient

3.2 Actively listen to others, responding appropriately.
In order to present my own ideas in front of the audience. I should need to develop my active
listening skill that makes helps me to develop my confidence level. Active listening needs proper
attention which means learner should listen things with all senses.
It helps to better identify the opportunity and growth in front of the making people more
comfortable and effective listening skills and growth. According to my own idea confidence plays a
most important role to measure the best task and opportunity to be more effectively active and
influencing. However, the new business environment to make better understand the best possible
action plan to better convey the process and influencing the best formulating goals and services.

3.3 Questions to confirm understanding
Questioning to audience is the way to ensure the level of understanding developed during the
process of communication. Besides, it makes the best way more smoother and efficient to get
results more effectively managed.
This is necessary to remind the topic to audience for which questioning is very necessary and
important.

Questions
How many of you have experienced ?
Do you remember your first ever job interview ?
Would you be excited if ?
How can we contribute more in this meeting ?
What are the new initiatives we could adopt for the objective of this business meeting ?

3.4 Future actions, taking into account own views and those of others
As per the asked above question to the people who
involved in the business meeting by accepting the
future actions and taking into account own views.
It has been clarified that audience are very
energetic and influencing towards the purpose of
meeting which is taking company into next step
further. All the people were clearly understand the
purpose of business communication that helps M&S
to better implement the new further action plans

3.5 Summarises with others the main points of the discussion
Main purpose of the discussion should always be very clear to the audiences. Or for the speaker
they also need to be very confident with the content they will going to present in front of them.
However, to presenting the way of communication is very important which is also called
sophisticated skills which needs to be very perfect for the people who presenting the meeting.

3.6 Appropriate body language and voice tome throughout the
discussion
During the process of verbal communication learner should have known
how he/she can grab the attention of the audience with their own body
language. Body language is a type of nonverbal communication in which
physical behaviors as opposed to words or to defined the use to express or
convey the information.
This will help to continue the work process go through from various
channels. Body language of the speaker must be positive and attractive
toward the basic information targets.

Conclusion
Business communication is the tool to
convey the message or more requirements
within the company

Reference
Coghlan, D., 2019. Doing action research in your own organization. SAGE Publications
Limited.
Dunn, D. M. and Goodnight, L. J., 2016. Communication: Embracing Difference. Routledge.
Ellington, L. and et.al., 2018. Communication among cancer patients, caregivers, and hospice
nurses: Content, process and change over time. Patient education and counseling. 101(3).
pp.414-421.