Business Communication Report: Strategies and Cultural Influences

This report delves into the realm of business communication, emphasizing its significance in fostering commercial success within organizations. It begins by outlining common challenges and barriers to effective communication, such as physiological, emotional, and physical impediments, and then proposes various strategies to surmount these obstacles. These strategies include understanding the audience's needs, paying attention to language and tone, and utilizing body language effectively. Furthermore, the report underscores the impact of cultural influences on communication and negotiation, particularly in the context of a diverse workforce. It concludes by advocating for the implementation of policies to promote better working relationships and create a positive and smooth working environment, ultimately aiming to mitigate conflicts and enhance overall organizational function.

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Table of Contents
INTRODUCTION...........................................................................................................................1
Common challenges and barriers to communication .................................................................1
Strategies for over coming communication barrier.....................................................................1
Awareness of cultural influences on communication and negotiation........................................2
REFERENCES................................................................................................................................3

INTRODUCTION
Business communication is termed as a process within which informations get shared
among individuals in an organisation for commercial benefits. This process is mainly undertaken
by organisations as to promote their services and products in order to attract attention of large
base of customers. Thus, it is important for organisation to initiate communication in positive
manner with employees, customers and other business individuals. As this will lead them
towards more growth prospectives.
Common challenges and barriers to communication
Physiological barriers mainly include some certain factors that creates a bridge in
between smooth and effective form of communication. Some of the factors include
consciousness, emotions, attitudes, opinions, status and more. All the mentioned factor
significantly impacts upon an individual communication ability that further creates numerous
obstacles for best form of communication.
Emotional Barriers:
This form of barrier is considered as a mental restrain that affects a person feelings and
thoughts to initiate better from of communication. For example, anger which acts as emotional
barrier and further affect an individual to formulate communication with other person.
Physical barrier:
Physical barrier mainly takes place because of mental as well as environmental
conditions. Technological issues, interior design, environmental factors, noise are some element
that acts as an obstacle in between send and receiver. As these factors largely creates disturbance
in best effective form of communication.
Strategies for over coming communication barrier
Communication strategies will effectively aid Mr. Fishy to formulate and encourage
formative communication with staff. In addition with this, challenges and issues can be
overcome and conflicts can be resolved that further lead towards creation of positive working
environment:
Understanding the needs and requirements of the audience:
In order to deliver information effectively it is important to understand sensitiveness and
emotional stability of audience. As this will further lead towards understanding of religion,
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culture and behaviour in best effective manner as to generate communication in best efficient
manner.
Taking care of language, tone and manner of speaking:
As to facilitate information via any medium of communication it is essential to
understand manner of speaking, language and tone in appropriate manner. As clear and
understandable tone effectively helps an individual to deliver information in subsequently
appropriate manner.
Make the use of body languages:
It is essential to ensure that communication that has been transferred to receiver delivered
in appropriate form and are clearly understand by them without any confusion. For this, it is
important to undertake use of hand movements, body language, eye contact and head questers in
appropriate manner. As unclear form of gestures lead towards confusing flow of communication.
Awareness of cultural influences on communication and negotiation
It has been determined that culture lead towards impacting in communication and
negotiation. According to the given scenario, this has been identified that possibility of Brexit
effectively tensed the situation among British and non-British staff. For this, it is essential to
overcome these challenges as to resolve conflicts. This can be effectively done by formation of
policies in workplace as to further promote better working relations. With the help of this
organisation can effectively able to promote best effective form of communication among staff.
In addition with this with the use of effective form of communication positive and smooth
working environment can be created that lead towards decrease in issues and conflicts.
CONCLUSION
As per the above mentioned report, it has been concluded that in order to conduct
organisational functions in best effective manner organisation is required to undertake use of
efficient form of communication methods. In addition with this by undertaking use of strategies
organisations can effectively able to overcome communication challenges in best effective
manner.
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REFERENCES
Books and Journals
Pearson, R., 2017. Business ethics as communication ethics: Public relations practice and the
idea of dialogue. In Public relations theory (pp. 111-131). Routledge.
Wang, W.Y., Pauleen, D.J. and Zhang, T., 2016. How social media applications affect B2B
communication and improve business performance in SMEs. Industrial Marketing
Management. 54, pp.4-14.
Veltsos, J.R., 2017. Gamification in the business communication course. Business and
Professional Communication Quarterly. 80(2), pp.194-216.
Mayfield, J. and Mayfield, M., 2017. Leadership communication: Reflecting, engaging, and
innovating.
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