Analyzing Communication Challenges During a Global Pandemic Era

This presentation delves into the complexities of business communication during a global pandemic, highlighting potential issues faced by companies and proposing solutions. It begins by defining business communication and introducing the selected topic of communication during the COVID-19 outbreak, emphasizing the shift from face-to-face interactions to digital methods like videoconferencing, emails, and social networks. The presentation outlines various communication models, including linear, interactional, and transactional models, and identifies key issues such as providing what consumers want, simplifying messaging, building trust in staff, emphasizing optimism and resilience, and extracting the essence of disorder. Solutions include keeping frequent conversations, establishing a crisis-based communication strategy, improving employee-employer communication, and showing care to the public. The presentation concludes with a reflection on what went well, areas for improvement, and actions to take for suggested improvements, referencing the importance of open communication and information exchange during crises. References to Porter's Five Forces and PESTLE analysis are included to provide a broader strategic context.

Business Communication

Introduction
 The phrase "business communication" comes from
communicating with people that is linked to commercial activity.
In other words, 'Business Communication' means
communicating amongst transacting parties or individuals for the
purpose of completing company activities.
 In this presentation selected topic is “communication during a
global pandemic and the potential issues”

About Topic
 Numerous businesses are using a number of methods to interact with
their clients during the COVID-19 outbreak. For videoconference,
companies can employ teledetailing/telemarketing via emails, social
networks, or other third-party services.
 Texts, tweets, phone conversations, telephony, voice messages, and
written notes are examples of spoken, physical, and
telecommunications. Because most biological sciences organisations
are unable to communicate with their clients face to face, emailing,
calling, or sending a text will be the next best option.

Models of Communication
Linear Communication Model
Interactional communication model
Transactional model

Issues Face by Companies
 These are the items that assist this organisation in resolving communication
difficulties throughout a virus.
 Throughout this time, it was critical for the organisation to provide what the
consumers wish.
 The capability of individuals to learn things was limited by messaging that was
straightforward and basic.
 It was critical for them to have faith in their staff in order to communicate effectively.
 The firm's technique of emphasizing optimism and resilience was through community
bonds.
 To make some sense of everything that had transpired, it was thought to extract the
essence of disorder.

Solution
Keeping Frequent conversations
Establishing a crisis based communication
strategy
Making the communication between
employee and employer
Showing care to public

What went well in the
presentation
At the time of presentation present all the
activities in particular structure manner and
I was presenting every point in regard of
business communication
The selected topic of presentation is easy
to present in from of everyone
I was presenting every issue that face by
most of companies during to COVID
In the presentation presenting all the
models of communication which is must
apply by company for better improvement

What improvements need to be
made?
During the COVID face various problems so
for this apply effective strategies of
communication in effective manner
The feedback which was collected in regard
of lack of capability of the individuals in
regard of understanding and the major
context of the communication
Face to face communication is famous
method which s using by most of the
people and transmit the message from
sender to receiver

What actions will you take to make
suggested improvements?
 Clients were able to function productively but provide the company
with information exchange of the key principles that are required to
drive at full speed ahead, it should be said that preserving interactions
with the joined forces was the method in which they were able to
work productively as well as provide the company with information
exchange of the key principles that are required to run at full steam.
 I believe that during the Covid epidemic, both companies and
consumers should demand open lines of communication because they
were told of the situation looks management options.

References
Bruijl, G.H.T., 2018. The relevance of
Porter's five forces in today's innovative
and changing business
environment. Available at SSRN 3192207.
Casañ, M.J., Alier, M. and Llorens, A., 2021.
A Collaborative Learning Activity to Analyze
the Sustainability of an Innovation Using
PESTLE. Sustainability. 13(16). p.8756.
Jacob, W., 2021. A Case Study on Porter’s
Five Forces Model. ANVESHAK-International
Journal of Management, 10(1), pp.126-135.