Communication and Collaboration in Managing Professional Environment

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This essay delves into the critical role of communication and collaboration within the professional healthcare environment, specifically in the context of managing bipolar disorder. It emphasizes the importance of multi-agency working, highlighting how coordinated efforts between healthcare professionals, including doctors, nurses, and counselors, are essential for providing patient-centered care. The essay explores the benefits of effective teamwork, such as early identification of the disease and improved patient outcomes. It discusses the significance of clear communication, active listening, and the adoption of strategies like psycho-social interventions to support patients and their families. Furthermore, the essay stresses the need for a collaborative approach, with shared responsibilities and open communication channels, to ensure the safety and well-being of both patients and healthcare professionals. The essay also highlights the role of effective team members, the importance of ethical standards, and the use of tools and resources to optimize care plans and improve the overall quality of service delivery.
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COMMUNICATION AND COLLABORATION
IN MANAGING THE PROFESSIONAL
ENVIRONMENT
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TABLE OF CONTENTS
Essay Topic: Communication and Collaboration in Managing the Professional Environment......1
Importance of working in collaboration with others....................................................................3
REFERENCES................................................................................................................................8
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Essay Topic: Communication and Collaboration in Managing the Professional
Environment
Healthcare professionals must have good communication skills and promote
colloboration to work for the patient centred care. The essay is based on understanding the
symptoms and signs of the bipolar mental disorder. It is going to highlight the multi agency
working in this sector to provide the significance of clear interactions through complete
cooperation and support.
Overview of Bipolar mental Disorder
Bipolar is a disease that is caused due to mental health disorder. This is a type of frenzied
depression. This disease cause exterminate mood swings situations. It is consisted of the
emotional highs that is passion and hypo mania. The people who are facing this disease are
having trouble in managing their daily lives (Arnold and Boggs, 2019). The treatments are
available in the hospitals to overcome this disease. This is also influencing the social
relationships of the patients. This results in deep sadness, loss of energy and hopelessness. It is
hard to diagnose because of its various symptoms. The person even reach to suicidal thoughts
due to the mental illness in Bipolar disease. The patients might be facing others conditions like
Obesity, Thyroid disease and Migraines. The person in this stage faced high anxiety disorder.
Overview of Multi agency Working
Multi agency working refers to the collaborative working between the staff, nurses and
doctors in order to help patients for overcoming the Bioploar disease and for the well-being of
the adults. This refers to way of showing support to the young people and children. The Multi
agency works to secured real modification in the life outcomes. The purpose of Multi agency
working is to support children and their families (Regan, Laschinger and Wong, 2016). This
promotes joint decision-making and taking the coordinated action in order to improve
information sharing. This is also helpful in early identification of the risk. It also encourages
empowerment and prevent from the risk. This deliberate significance of the information sharing
for saving the lives of the people.
Benefits for staff using the multi agency Working
Bipolar disease is harmful for the safety of patient's health since the patients sometimes
undergoes erratic behaviourr and unregulated mood swings. Here the adoption of a Multi agency
working system would assist and is also required for taking care of Patients. The collaborative
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team work that is used to overcome the difficulties is being done in which both the Primary care
specialists and Specialized clinicians professionals are taken to give superior healthcare facilities
to these patients. The decisions are taken here jointly for the sake of patients health and also
promote the patient centered care. There is need of a deliberated supportive nature required from
the professionals to enhance the integrated services that facilitates patients with better care. One
of the benefits of the Multi agency working is to do early identification of disease. This provides
quicker access and expertise working. As the patients of Bipolar are also facing other diseases
such as obesity, thyroid disease and migraines (Moss, Good and Sessler, 2016). They need
supervision of experts this is only possible when collaborative working is being done. Better
quality services has been given to Bipolar patients. The multidisciplinary teams are supporting
children and young ones so there mental disability can be identified at the earlier stage.
The integrated working will impact the health of patients in positive terms. As this
includes specialist doctors and clinicians professionals that will provide essential
recommendation by diagnosing the health of the patients. The treatment is given to the patients
who are suffering from the Bipolar in coordinative way. Counselling is given to the depressed
patients. For making further improvements in patient's health they have given cognitive therapy.
In Multi agency working the counselling is undertaken in the presence of the doctors (Almost,
Wolff, Stewart‐Pyne and D'souza, 2016). They are given medication to control seizures and this
is helpful in relieving the pain. Through multi-agency working the diseases can treat more
quickly and patients get relief in sooner time period. The Multi-agency working provides
broadloom result to the individualism. They are fulfilling the multiple complex needs of the
patients by providing them right assistance.
Importance of an effective team member when supporting adults with Bipolar Mental
disorder
A team is the synchronised order of performing tasks by each individual in a group of
people. For instance, the multi agency team work that consist of both specialized clinicians and
general practitioners should work in unison to maintain the patient centred care. Team spirit is
one of the most outstanding emotions that must be exercised in the healthcare sector to bridge the
differences and the communication gaps (Michalak and et.al., 2016). It must be regulated under
the ethical standards and leads towards the accountability aspect among the professionals. It has
been seen that the patients with bipolar disease are more inclined towards the chronic care
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models (CCMs). These models are in collaboration and interdependent to establish strategic
plans in managing and maintaining the treatment and recovery plans.
In regard to bipolar mental disorder, the professionals prefer working in multi agency that
builds transparency and accountability for patient centred care. The team member here must be
in sync with other professionals to note down the progressive signs of the patients. For instance,
psycho social interventions are useful in encouraging the coping strategies for the patients having
this disorder and assist in managing the activation points for the professionals. This intervention
is suggested by the counsellor and is adopted by the general practitioner, dietician, nurse and
allotted psychiatrist (Loeb and et.al., 2018). Thus, it is understandable that the shared care in
between the primary care ad the speciality providers together adopt the plans to mitigate its
effects and conduct the proper diagnosis.
Furthermore, there is an initiation of definite open end discussions regarding each case in
context to the bipolar mental disorder for the team members working together. The combination
of primary care specialists, specialised clinicians and the staff would be useful in bringing
positive outcomes to monitor and review the patient's expectations in controlled manner. It also
aids in listening and encouraging for better interactive sessions to make the necessary changes
for establishing comfort and convenience for the patients' and their families (Ratzliff and et.al.,
2016). Each member would bring effective options for the treatment to identify the signs, causes
and symptoms and help the entire team for giving patients proper care and support.
Importance of working in collaboration with others
Collaboration is the term which is defined as the alliance between more than two people
or companies. The multi agency concept is the driving force that works on this conceptual
framework to build team spirit, cooperation and help the organization in achieving the desired
outcomes and objectives. Bipolar mental disorder needs proper assessment and reviewing
analysis to conduct the monitoring element in systematic manner (Sullivan and Skelcher, 2017).
This would pave the path of flexibility, structured employees' engagement and complete support
while managing the recovery and treatment plans of the affected patients. Here the General
Practitioner, psychiatrists, nurses, counsellors, consultants and helping assistants might work
together to maintain the quality and delivery in services of the patient centred care.
Nevertheless, the purpose is to segregate the responsibilities to give prime focus on the
well being of the patients with such difficulties in the mental health and learning disabilities. The
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CCMs aid in establishing a robust patient self management support through organising the
sessions for better inspection and supervision of the onset signs regarding the bipolar affected
patients (Lucas and et.al., 2019). Psycho education is the coaching element to impart about the
overall impact of this disorder on the health conditions of the patients and their families. There
must be a need to be extra careful since the extreme levels of mood swings led to influence the
decision making, problem solving and coping strategies.
It has also shed light on the need of such collaborative approach to maintain the safety
and security of both the professionals' and the involved families. Additionally, it indicated
towards adoption of a democratic leadership style that is dependent on the tangible resources to
fulfil the duties and responsibilities of the professionals working in a team for the betterment of
the patient's conditions (Green and Johnson, 2015). This disorder is very sensitive in the form of
the vulnerabilities that affected the sanity and overall mobility of the patients'. Therefore,
collaboration is the tool which supports the professionals in taking decisions and leads to
consultations for proper diagnosis and treatment plans. Moreover, the usage of tools and other
resources would be highly optimised by organizing the care plan. This also involves clinical
information systems that bridge the disparities and construct a more unified and single
methodology in treating the patients.
Contribution of effective communication and their responsibility
Communication is refereed as the act of exchange of ideas and information between
people using different mediums. It is mainly of two types such as non verbal (written and body
language based) and verbal (oral and voice modulated based) and involves a message to be
shared with a recipient by a sender. In the healthcare sector, communication is the key to provide
solutions and bringing some improvements in the patient centred care. This communication has
several elements which are crucial when working with the elderly and people suffering from the
mental health disorders such as bipolar disorder. Such patients require proper care and support
for better recovery stage (Harris and White, 2018). It is one of the fatal conditions which reflects
upon the life threatening diseases and is mostly known as a manic-depressive illness. Herein, the
professionals such as general practitioners, nurses, counsellors and other staff are important part
in bridging the gaps between them and the patients. There is also a need to establish constructive
ways of communication to overcome the challenges and difficulties seen while dealing with
bipolar disorder patients.
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It has also seen that bipolar disorder has many highs and lows that has an influence on the
patient's way of recovering. This is related to the behaviour, mood, perspectives and difficulty
levels while giving medical assistance. However, the professionals might adopt few strategic
planning to laid the foundation of effective communication. They must be patient and calmer
while interacting with people who are affected from bipolar mental disorder. Moreover, the
stimulation level must be kept under control by adopting a low toned voice and a clear
perspective by the involved practitioners (World Health Organization, 2016). It is one of the
crucial levels that helps the professionals in establishing bonding and strong ties through verbal
communication. It is also seen that the bipolar mental disorder affected patients must be treated
with patience and courtesy. The professionals including the nurses and helping staff must cover
the verbal communication through usage of short and simplified sentences. It would be beneficial
in making the patients more comfortable and build loyalty and mutual trust at the workplace.
Furthermore, the Health and Social Care practitioner and their responsibilities has a wide
range of practices including the sensory integration, problem solving skills and active listening.
Here the major responsibility is to create positive changes in the ways and approaches used for
the treatment plan. There must be not be an absence of clarity and transparency when discussing
about the triggering points or the feelings undergoing by the patients. Along with this, it has been
facilitated by the need to create the communication channels for patient centred care in a more
friendly manner. For instance, the patient's body language including about the facial language,
use of hands or changing way of standing or moving legs etc, tone, usage of speech should be
noted down and the entire recovery plan must be based on it. Here the focus is on using words to
make the sentences shorter, simplified and easier in understanding for the patients. The sensory
integration is essential in terms of analysing the physical attributes of the patients to make the
work of the people easy and help them in giving them suitable assistances.
In addition to this, the professionals must be accountable in fulfilling their duties to give a
more patient centric techniques and approaches. There is a need to know that the professional
training would pave the path when working with adults with Bipolar Mental disorder. The
training would be beneficial in maintaining the relations between the staff members and help in
work in collaboration (Ighodaro and et.al., 2015) (Hamilton and et.al., 2015). Moreover, there is
also the scope of improvement in mitigating the triggering points by open end discussions
regarding this disorder. The patients are mostly in the vulnerable state who are suffering from
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bipolar mental disorder and must be treated with dignity and respect. It also leads to have better
bonds with their families to educate them as well in dealing with the uncertainties and existing
challenges. Such approach would aid in establishing a transparent and reliable channels between
the staff, patients and the practitioners in having direct ad clear dialogues. Therefore, the
professionals must be in support with the other staff members to create a more friendly
environment for the patients to recover in better ways.
Ways of good practice to support adults with bipolar disorder
Good practice is the procedure to conduct the medical procedures in terms of diagnosis,
supervision, monitoring and reviewing aspects. It is one of the effective steps taken to promote
the implementation of multi agency working styles while dealing with the adults with severe
learning difficulties and mental health. The people must adopt the imperative concerns to fulfil
the safety and security of the individuals involved while dealing with the bipolar cases (Evins,
Cather and Laffer, 2015). Here the purpose is to transform the medical practices into constructive
methods or techniques to maintain the quality, safety and delivery of health care services. There
are also need of generation of awareness and vigilance among the people about the signs and
warning symptoms of the bipolar disorder. In addition to this, there are many stigmas associated
with this mental disorder which makes the affected patients a liability on the society on the
whole. Such perceptions disabled the people viewpoints for the patients suffering from the
bipolar mental disorder.
Moreover, there are several ways that has an influence on the public and help in
generating awareness regarding the mental disorders. Training is another strategic tool to make
the professionals more responsible and accountable while giving medical support and advise. It
also helps the professionals to take each other advice and professional help while dealing with
any critical case. Such sessions would make the learning more coherent and concise to execute
any innovative approach for better patient centred care. It is aimed at giving instructions and
discussing the prognosis to make the entire procedure of diagnosis and analysis aspects authentic
and systematic as well (Ostacher, Tandon and Suppes, 2016). The collaborative approach
adopted while treating the patients suffering from bipolar mental disorder has made the work
simplified and led the families a sign of relief to maintain the environment effectually. This
approach is effective to channelise the interactive sessions and bride the gaps between the staff
and the patients with their families.
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In regard to the same, one of the another ways is to adopt the therapeutic sessions to
make the patients feel more normal and human. The people tend to differentiate between the
psychiatric help and the adoption of using tools and get confused in most of the times, however,
the professionals are able to use both of these in proportionate ways to bring effectiveness to the
sufferers. Therefore, such therapy sessions would help in communication more intimately wit the
patients and give an upper hand to know about the doubts, queries or any challenging situation.
In addition to this, the adoption of standards of care is another way in the good practice to
make the quality and delivery of care more profound. The professionals here play crucial role
and aid in lending help to each other for establishing an atmosphere of cooperation, care and
support. This is also evidence based and must be strictly followed by the institutions and
organizations working in the health and social care sector. For instance, the European Medicines
Agency has established an integrated framework to make the decision making and problem
solving more convenient and easier.
Next way is the organising of programs, initiatives and events to make the people
more aware regarding the symptoms, causes and signs of the bipolar metal disorder. Along with
this, there is a fine line of differences that led to establish few gaps and difficulties for the
professionals while giving medical assistance. It would be beneficial in giving a platform to
address the queries and related dilemmas to improve the quality of care and support (Yatham and
et.al., 2018). The stakeholders must be involved to reach a wider audience and also give a
platform to make the entire processing convenient. It would also help the family members in
providing the assistance that is required by the patients to fulfil their daily activities easily and
without any obstacles. Alongside, the mentioned strategies would be beneficial in maintaining
the qualitative care and support that is important for the adults suffering from the mental
difficulties and learning disabilities. Moreover, the execution of tasks and other multi
disciplinary action plans would create a more organised and structured care of plan to bring
effectiveness and productivity for the affected patients.
To sum up, it is important to adopt good practices and assist one another in giving
improved levels of care and support to crticallly ill patients. It has shed light to promote the multi
agenecy work ethics to bring trust and relaibility.
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REFERENCES
Books and Journals
Evins, A.E., Cather, C. and Laffer, A., 2015. Treatment of tobacco use disorders in smokers with
serious mental illness: toward clinical best practices. Harvard Review of
Psychiatry. 23(2). p.90.
Green, B.N. and Johnson, C.D., 2015. Interprofessional collaboration in research, education, and
clinical practice: working together for a better future. Journal of Chiropractic
Education. 29(1). pp.1-10.
Hamilton, S., and et.al., 2015. Power, choice and control: How do personal budgets affect the
experiences of people with mental health problems and their relationships with social
workers and other practitioners?. The British Journal of Social Work. 46(3). pp.719-
736.
Harris, J. and White, V., 2018. A dictionary of social work and social care. Oxford University
Press.
Ighodaro, A., and et.al., 2015. An assessment of attitudes towards people with mental illness
among medical students and physicians in Ibadan, Nigeria. Academic Psychiatry. 39(3).
pp.280-285.
Loeb, D.F., and et.al., 2018. Factors associated with physician self-efficacy in mental illness
management and team-based care. General hospital psychiatry. 50. pp.111-118.
Lucas, C., and et.al., 2019. “Two heads are better than one”-pharmacy and nursing students'
perspectives on interprofessional collaboration utilizing the RIPE model of
learning. Research in Social and Administrative Pharmacy.
Michalak, E.E., and et.al., 2016. Harnessing the potential of community-based participatory
research approaches in bipolar disorder. International journal of bipolar disorders. 4(1).
p.4.
Ostacher, M.J., Tandon, R. and Suppes, T., 2016. Florida Best Practice Psychotherapeutic
Medication Guidelines for Adults With Bipolar Disorder: A Novel, Practical, Patient-
Centered Guide for Clinicians. The Journal of clinical psychiatry. 77(7). pp.920-926.
Ratzliff, A., and et.al., 2016. Integrated care: Creating effective mental and primary health care
teams. John Wiley & Sons.
Sullivan, H. and Skelcher, C., 2017. Working across boundaries: collaboration in public
services. Macmillan International Higher Education.
World Health Organization, 2016. mhGAP intervention guide for mental, neurological and
substance use disorders in non-specialized health settings: mental health Gap Action
Programme ( mhGAP)–version 2.0. World Health Organization.
Yatham, L.N., and et.al., 2018. Canadian Network for Mood and Anxiety Treatments
(CANMAT) and International Society for Bipolar Disorders (ISBD) 2018 guidelines for
the management of patients with bipolar disorder. Bipolar disorders. 20(2). pp.97-170.
Arnold, E.C. and Boggs, K.U., 2019. Interpersonal Relationships E-Book: Professional
Communication Skills for Nurses. Saunders.
Regan, S., Laschinger, H.K. and Wong, C.A., 2016. The influence of empowerment, authentic
leadership, and professional practice environments on nurses’ perceived
interprofessional collaboration. Journal of nursing management.24(1), pp.E54-E61.
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Moss, M., Good, V.S., and Sessler, C.N., 2016. A Critical Care Societies collaborative
statement: burnout syndrome in critical care health-care professionals. A call for
action. American journal of respiratory and critical care medicine.194(1).pp.106-113.
Almost, J., Wolff, A.C., Stewart‐Pyne, A., and D'souza, C., 2016. Managing and mitigating
conflict in healthcare teams: an integrative review.Journal of advanced nursing.72(7).
pp.1490-1505.
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