Communication Audit and Solutions for Data Solutions Company

This case study examines the communication challenges faced by Data Solutions, a data management software company. The analysis, based on a communication audit, identifies three key problems: incorrect audience and context, partial communication, and ineffective inter-organizational meetings. The case study highlights how these issues lead to misunderstandings, communication gaps, and hindered strategic implementations. To address these problems, the study recommends training sessions on effective communication, workshops on communication channels, and the implementation of official communication protocols. It also suggests sharing meeting minutes to ensure all employees are informed. The conclusion emphasizes the importance of implementing these changes to improve employee motivation and overall company performance.

Running head: COMMUNICATION IN DATA SOLUTIONS – A CASE STUDY
COMMUNICATION IN DATA SOLUTIONS – A CASE STUDY
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1COMMUNICATION IN DATA SOLUTIONS – A CASE STUDY
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Subject: Communication in Data Solutions, Brisbane.

2COMMUNICATION IN DATA SOLUTIONS – A CASE STUDY
The various research methods that are used in order to identify the major strengths
and weaknesses that are faced by the concerned company at a given point of time are
generally referred to as the communication audit process. The following essay deals with the
issues that have been revealed by the communication audit of a given company, Data
Solutions, a dealer in the data management software. The essay deals with the qualitative
significance that is held by the three problems that have been identified during the
communication audit process. The essay further proceeds to put forth some of the ways that
might be implemented by the organization in order to solve the highlighted issues.
Data Solutions has been facing a huge number of issues in the matters of the
communication that exists among the various departments and the employees of the
organization as unveiled by the communication audits in the company. One of the major
problems faced by the organization is the problem of the wrong choice on the part of the
employees of the concern in terms of the audience and the context on which the addressal is
based. The correct form of the communication within the organization might be dependent on
the various situations that are faced by the employees of the organization. The lack of proper
communication channel might lead to huge amounts of misunderstanding and communication
gap within the employees of the concern. This communication gap might lead to the varied
number of problems within the organization. The failure in the choice of the proper channel
for communication might also affect the information that needs to be communicated to the
concerned people in the organization. The organization has also been facing issues in the
matters pertaining to the partial and the limited nature of the communication that takes place
within the organization. the communication audit revealed that there was a severe
communication gap within the organization. Certain sections of the workforce did not receive
the proper communication from the concerned authorities. These conditions might affect the
operations of the company in an adverse manner and thus leading to the decrease in the

3COMMUNICATION IN DATA SOLUTIONS – A CASE STUDY
overall performance of the organization. The company also faces the major communicational
issues in the matters pertaining to the effectiveness of the inter-organizational meetings. The
ineffectiveness of these meetings might hamper the growth of the given company in the
external matters. The ineffective meetings might lead to the stalling of the various strategic
implementations that might have been agreed upon in the concerned meeting which might in
turn lead to the barring the future growth of Data Solutions.
In order to resolve the above-mentioned issues, the company might follow a few
recommended steps. The concerned management is advised to hold training sessions for the
staff in order to train them on the need for the effective communication within the
organization. The management of the concern is advised to arrange for various workshops,
presentations and seminars in order to educate the staff on the importance of the proper
communication and educate them on the proper communication channel that need to be used
on the basis of the situations that they might have been facing at the given point of time. The
concerned management should advise the concerned staff to follow the communication style
that is apt for the concerned audience. The management of the concern is advised to
implement the compulsion on the use of the official communication channel of the company
for the effective communication within the organization. the management must also look into
the matter that all the official communication that takes place within the organization is
recorded for future references. The employees of Data Solutions must be urged and
encouraged on the use of the official communication handle of the company. The
documentation of all the official communication should also be maintained in order to avoid
any kind of discrepancies among the members of the organization in the future. This might
also help in avoiding a lot of misunderstandings among the workforce and thus aid the overall
progress of the company. The company had also been facing major issues due to the
ineffective meetings on the inter-organizational levels. In order to avoid these problems, the

4COMMUNICATION IN DATA SOLUTIONS – A CASE STUDY
concerned management might take care that the minutes of the organized meetings are shared
with all the employees of the workforce. This might help the staff to achieve the goals that
are set by the organization and gain knowledge on the strategies that have been discussed in
the concerned meeting.
Thus, from the above discussion, it might be safely concluded that Data Solutions
must need to implement the recommended changes in order to solve the various number of
problems that the company might have been facing in terms of the communication within the
organization. The implementation of these recommended actions might help the staff to attain
the high amounts of motivation in their work and in turn lead to the improvement in the
overall performance of the company in discussion, Data Solutions.