Report on Communication Strategies in a Cafe Business: COM00207

This report provides an analysis of communication strategies within a cafe business, based on interviews with the owner and employees. The report utilizes the Information theory of communication, persuasion theory, and transmission of knowledge concept to explore intercultural communication, negotiation, and conflict resolution within the organization. The findings highlight the importance of clear communication, persuasion tactics, and effective conflict resolution in maintaining a smooth business operation. The report emphasizes the significance of intercultural understanding, fair negotiation practices, and informal discussions for a healthy work environment. The study concludes with recommendations for improving communication through clear written guidelines and proactive conflict resolution strategies. The report emphasizes the importance of effective communication for stakeholders, including customers and employees, to ensure the cafe's long-term success.