Learning & Development Strategies: Communication and Leadership Skills

This report provides an overview of learning and development processes within an organizational context, emphasizing the perennial need for continuous improvement. It identifies communication and leadership as key areas for personal and professional development, particularly within a coaching role. The report introduces the GROW model (Goal, Reality, Options, Way) as a framework for enhancing coaching criteria and addressing individual shortcomings. It discusses the application of the GROW model to improve communication and leadership skills, setting goals, acknowledging realities, exploring options, and defining actionable ways forward. The conclusion underscores the importance of learning and development policies and emphasizes the model's role in the correction process. References to relevant academic literature are also included.