Detailed Communication Plan: Project Management in BU345 Course

This report outlines a formal communication plan essential for effective project management. It begins with an introduction highlighting the importance of a well-defined communication strategy, emphasizing the need for team consensus on all aspects of the plan. The report details communication goals, which focus on disseminating project-related data and information to stakeholders. It also discusses an interactive communication approach as the preferred method. Key stakeholders, including the project manager, resource manager, contractors, supervisors, and consultants, are identified and their roles in the communication process are clarified. The report then explores various communication methods, recommending a blend of formal (email) and informal (face-to-face) channels. The core of the report involves a phase-by-phase breakdown of required communications, ensuring alignment with project stages like planning, execution, and closure. A detailed communication plan table is provided, specifying communication goals, stakeholders, methods, and frequency. The conclusion reinforces the significance of identifying stakeholders, defining communication goals, and adapting communication strategies to project phases for enhanced project outcomes.

Running head: PM
BSC Project Management
Name of Student
Name of University
Author Note

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Introduction
One of the integral component of Project management is development of a
communication plan. However, it is necessary for all the team members to agree to all the
components of the communication plan to ensure that the main purpose of the communication is
fulfilled (Zulch, 2014). In the following sections a formal communication plan is developed to
discuss the communication goals and approach, communication methods and the required
communication by phase.
1. Communication Goals/Approach
Goal: The goal of communication is to communicate the data, knowledge and
information related to a project. Communication plan is therefore considered to be a simple yet
effective tool to communicate the needs and issues of the project with the project owner and the
stakeholders of the project.
Approach: The communication approach should include finalization of an effective
medium that are agreed by all the stakeholders of the project. The approach that is preferable for
effective management of any project is interactive approach (Ziek & Anderson, 2015). Following
and interactive approach of communication can significantly help in easier communication of the
issues in a project.
2. Identification and Description of all Types of Stakeholders
The communication plan to be developed should include participation of all the key
stakeholders of the project to ensure less disputes arise within the team. The key stakeholders of
project are indicated as follows-

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1. Project manager
2. Resource Manager
3. Contractor and Sub contractor
4. Project Supervisor
5. Consultant
3. Communication Methods
The standard method of communication that can be followed for successful execution of
a project include use of effective communication vehicle such as email, face to face
communication or other channels that are agreed by all the participants. The choice of the
communication method completely depends on the participants of the communication. A formal
communication is mainly carried out through email, while informal communication can be
carried out in a face to face manner. A communication plan should incorporate both formal and
informal communication so that an interactive communication process can be established among
the project team members and the stakeholders of the project.
4. Listing of Required Communications (by project phase)
The communication requirements mainly changes in accordance to the project phase.
Therefore, a working and effective communication plan should list the type of communication
that is required in each project phase to have a clear understanding of the communication needs
of that particular phase (Muszyńska, 2016). For example, in the planning phase, communication
among the stakeholders might include communication related to requirements specifications
while the communication in the execution phase might include communication related to the

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status or the progress of a project (Todorović et al., 2015). While developing the communication
plan, the listing of the required communication should be agreed by all the participants.
5. Communication Plan
The development of the communication plan is subjected to identification of the key
stakeholders, communication approach, the need of communication and the communication
approach (Ying & Pheng, 2014). A formal communication plan is prepared that incorporates all
the key component of a communication plan, and is illustrated in the table below-

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Communication
Goals/ Approach
Stakeholders Communication
Methods
Required communications
(by project phase)
Frequency of
Communication
Audience
Requirements
Clarification/
Interactive
Communication
Project
Manager
Email and Face to
Face
Communication
Planning Phase:
Communicating the
Requirements
Execution Phase:
Communicating the project
progress and daily project
status
Closure Phase:
Communicating the Project
Performance (Muszyńska,
2016)
Weekly Project
Team
Resource
Management/
Interactive
Communication
Resource
Manager
Email and Face to
Face
Communication
Planning Phase:
Communicating the Resource
Requirements
Weekly Project
Team

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Project Needs/
Interactive
Communication
Contractor and
Sub contractor
Email Execution Phase:
Communicating the
Project/resource needs and
clients’ expectations
Monthly Project
Manager
Issues and Progress/
Interactive
Communication
Project
Supervisor
Email Execution Phase:
Communicating the key issues
Closure Phase:
Communicating the Project
performance
Monthly Project
Manager
Progress Report/
Interactive
Communication
Consultant Email Execution Phase:
Communication of the Project
Implementation approach
Monthly Project
Manager
Feedback/ Interactive
Communication
Client Face to Face
Communication
Planning Phase: To
communicate the detailed
requirement
Execution Phase: To
Monthly Project
Manager

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communicate any needed
changes
Closure Phase: To
communicate the requirements
that might require further
works or to communicate the
feedback
Table 1: Showing the Communication Pl

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Conclusion
The essay provides an overview of the key components of a communication plan. A
formal communication plan should clearly identify the key stakeholders and the communication
goals and the approach of communication. The communication requirement should be correctly
identified so that the issues can be correctly identified and mitigated. The essay illustrates a
formal communication plan that incorporates all the key components of a working plan.

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References
Muszyńska, K. (2016). Patterns of communication management in project teams. In Information
Technology for Management: New Ideas and Real Solutions (pp. 202-221). Springer,
Cham.
Muszyńska, K. (2016, September). Project communication management patterns. In 2016
Federated Conference on Computer Science and Information Systems (FedCSIS) (pp.
1179-1188). IEEE.
Todorović, M. L., Petrović, D. Č., Mihić, M. M., Obradović, V. L., & Bushuyev, S. D. (2015).
Project success analysis framework: A knowledge-based approach in project
management. International Journal of Project Management, 33(4), 772-783.
Ying, Z., & Pheng, L. S. (2014). Project communication management in complex environments.
Springer Singapore.
Ziek, P., & Anderson, J. D. (2015). Communication, dialogue and project
management. International Journal of Managing Projects in Business, 8(4), 788-803.
Zulch, B. G. (2014). Communication: The foundation of project management. Procedia
Technology, 16, 1000-1009.