Communication in Management: CEO Rob Miranda Analysis

This report analyzes the communication strategies and leadership style of CEO Rob Miranda at Growing Places, a childcare company. The assignment examines whether Miranda should remain in his position, supporting this decision with evidence from the case study. It explores the conditions under which Miranda should leave or stay, focusing on his strengths, such as entrepreneurial vision and innovative ideas, as well as his weaknesses, like making poorly-packed comments. The report highlights his impact on the company's growth, customer base, and employee morale, emphasizing the importance of effective communication for achieving organizational objectives and maintaining a competitive edge in the market. The report also provides insights into leadership qualities and their role in driving business success.

Communication in
Management

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
1. Deciding whether Rob Miranda who is CEO of Growing Places should leave or remain with
the company.................................................................................................................................1
2. Supporting decision for Rob Miranda to leave or remain with the enterprise ........................2
3. Determining conditions in which Rob Miranda should leave or stay with the company........4
4. Suggesting ways to best contain the fallouts from Robs insensitive remarks.........................5
CONCLUSION ...............................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
In an organisation, communication is key for management so to perform basic managerial
functions (Smith and Brunner, 2017). Communication aids management to perform all of their
responsibilities together with jobs. Effective communication helps organisational management to
convey important instructions, evaluate performances and allocate jobs. The present essay is
based on the topic that is Communication in Management. It is based on the case study and
includes answers of some questions.
MAIN BODY
1. Deciding whether Rob Miranda who is CEO of Growing Places should leave or remain with
the company
Rob Miranda works in Growing Places as CEO. Rob had infuse the company with many
fresh thinking as well as shake things up in the industry. Rob is the one who have have multiple
perspectives on challenges that are faced by the business and have capabilities to find creative
strategies or ideas for generating profitable growth. Rob is an attractive and smart employee of
Growing Places who should not leave the company as the tacks of the CEO are unmatchable and
refocuses towards organisational objectives. Rob always target a new goal that can be boosting
sales or reducing underwriting losses.
The other reason that is analysed by Even Breyer, Founder of Growing Places that Rob
should continue the working is Rob's qualities that are experimental, little restless as well as
entrepreneur at heart. In the past, Rob seemed to be kind of leader who had turned out to be
veritable font of ideas. Moreover, Rob also have knack of understanding and becoming aware
about services that clients and customers really wants. Rob have potential to analyse market
requirements and accordingly make plans to bring demanded products in market. For example,
Rob conducted a market research in which interest of potential parents in Webcams was
identified that allows parents to visit their children over Internet without leaving their benches. It
was insisted by Rob to the company that it should offer the service. The decision have improved
customer base and revenues of the company for the service that cost nothing to the entity
(Lerbinger, 2018). Considering the past performances of Rob, it is seen that Rob have effective
entrepreneurial vision which helped Growing Places to make a long way. Rob have inspired the
energy and powers of the company to get things done a in easy and effective manner.
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The reason for which Rob entered into the organisation was not to spur expansion or
growth but to whip operations into suitable shape. Further, it was evaluated that when people
were performing under supervision or guidance of Even Breyer, incredible level of energy were
consumers by staff members in which they were given chances for voicing their gripes. But, after
taking supervising role, Rob had put end of gripe session and made employees accountable for
what they are allotted. This was an adequate effort that resulted in improving work capabilities of
employees within defined time and making positive changes in delivery of services (Kramer and
Danielson, 2017).
While looking at the past performance of Rob, Even Breyer also looked on latest
initiative of Rob that was developing a curriculum which can be used in the enterprise. Rob
believed in straight shooting and have no past information of making nice. One of the unlike
quality of Rob was making poorly packed comments but, many of them contains valuable insight
that helped the institution to tease out its strategics and examine them properly.
Rob is a productive employee that have bundle of strategies manage things and improve
productivity of company. With reference to the case, it is seen that the ideas and thoughts of Rob
have helped Even to manage productivity and devise as well as implement decisions in critical
and uncertain situations. Rob's creativity and innovative programs have assisted the founder to
grow the business and make sustained position in market. In fact, Rob is the sole personality who
bought many types of creative approaches in business and renders services with full
determination. If Even makes decision that Rob should leave its position, there are high chances
that the company won't get a CEO like Rob. So, it is better for Growing places that Rob must not
leave its position.
2. Supporting decision for Rob Miranda to leave or remain with the enterprise
Rob Miranda is productive employee of Growing Places who have always contributed
best for solving complex situations or achieving productive results. As per the case study, Rob
should remain with the company as Rob played key role in achieving growth and meeting needs
of clients. According to Lisa Burrell, Rob has spent ideas and efforts to capitalise on the
proximity and paid off to gain success in many situation. There are situations when women who
breastfeed have hard time to keep up with them when they return from maternity leave
(Farnsworth, 2018). In this, Rob had analysed the situation and found a solution that a
convenient place to nurse their babies during breaks in workday will be provided. The idea was
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liked by many female employees and they worked with huge potentiality and contributed widely
on organisational productivity.
As per Ronald, Even diagnosed situations of Rob for determining of turmoil reflects
critical issues which Rob have identified intuitively. Moreover, Rob have bad habit of
commenting but the poorly packed comments have many valuable insights that assisted the
entity to solve uncertainties. For example, at the time when Rob blunders into half- joking
admonition which teachers had better get off rear ends, Rob have identified weakness of the
organisational culture and developed better strategy for the purpose of managing things
productively. Rob is a strategist who have skill to make plans to solve complexities. It is also
analysed that Rob as strategists sees possibilities as well as then creates plan required for
realising all the possibilities.
It is evaluated from words of Torie Clarke that Rob is doing good things in Growing
Places. Rob is the personality that provide innovative ideas and share responsibilities to tell the
stories which motivates and influence manpower to work and gain efficient success. Also, the
company took huge time to find an employee as Rob and when employee like Rob will leave the
entity then it will impact negatively on its practices and positions.
Rob is experimental person who always experiments new ideas and actions to improvise
organisation and its positions. As per delight of Boards, Rob had turned veritable font of ideas
and expanded Growing Places. Moreover, Roger Brown says that Rob adopts autocratic kind of
leadership that allowed fast decision making for the organisation. This kind of leadership have
improved communication at all levels of management (Ellis and Abbott, 2017). Rob have
eliminated the issues as command goes straight to people that are involved. As autocratic leader
have ability to move information throughout the entity quickly, it delays in productivity. With
this, Rob has created positive impact on work environment that resulted in more accurately work
as well as consistent production. In past years, Rob has worked more efficiently on the position
of CEO by handling crisis situations easily and managing changes. It is seen that Rob has no
control on his words yet whatever is said have resulted in providing valuable insights to manage
things that is one of reason that Rob should remain as CEO in Growing Places in future.
Other reason that states that Rob must remain with Growing Places is the strength that is
creativity. It is because creativity is always heart of business and it is strength of the CEO. In
case with Growing Places, creativity of Rob has helped in achieving growth in the industry and
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Child Care is tough sector that have low margins. Even have seen that Rob is the one who can
bring creative approaches and techniques in business. The talents and values of the personality
have consistently benefited the organisation as one of the creative idea of Rob was to install
Webcams that allows parents to make visit their children on Internet without leaving their work
desks (Frandsen and Johansen, 2016). It was Rob who insisted the company to offer the service
and it turned out the most effective concept that increased customer base and revenues of entity
as more than half of customers were ready to pay around $50 a month for the services that cost
Growing Places next to nothing for providing the service. At same time, entrepreneurial vision of
Rob is also justified reason that Rob should work for the entity for longer durations.
3. Determining conditions in which Rob Miranda should leave or stay with the company
According to the case, there are various conditions that determines that Rob Miranda
should stay with Growing Places. One of the condition is Rob's attractive personality in which
Rob takes charge of things and make business stable. With the personality, Rob implement
tactics that focuses towards goals that are reducing losses, boosting sales and managing
satisfaction of customers.
The other condition that says that Rob should work with the company is leadership of
Rob in which Rob gets work completed by explaining what employees have to do and setting
deadlines for performances. Rob have potentials to turn out veritable ideas that other leaders fails
to do. Rob is the leader who wasn't born as well as bred in the industry but is the one who have
different perspective about challenges that are faced and creative solutions to generate profitable
growth. Such type of leaders are more in demand in the industry wherein Growing Places works.
If Rob will leave the entity, then it will became difficult for Even to manage things and achieve
objectives. Rob is type of leader that is required to pull ahead in the industry in which high
accreditation standards means doings things uniquely. With the ideas and strategies, Rob have
capabilities to change the organisation into what is expected by Evens to creative.
All people have some strengths and weaknesses (Aggerholm and Asmuß, 2016). When
the weaknesses are more than strengths, then executives should be asked to leave the entity. In
case of Rob Miranda, the strengths are more than weakness and this is the situation that should
be taken into consideration to determine that Rob should remain or continue working with
Growing Places. In one of the situation that is complexities that female employee faced in
carrying and breastfeeding their child at workplace after returning from maternity leave. In this,
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Rob has suggested an idea of making lactation room which is convenient place for nursing
babies during intervals in worh days. With this, many parents were happy and the companies that
were associated with Growing Places have achieved huge profits as now female employees so
not have to worry for their child and perform activities with huge determination that contributes
in organisational profitability.
Furthermore, in the situation of infusing business up, Rob played key role as CEO to
shake things little bit that resulted in positive influences to make good outcomes. Rob have
effective entrepreneurial skill that provided numerous benefits to Growing Places regardless of
weakness that are within Rob. For example, one of weakness of Rob is making poor comments,
but, the main intention behind them is not just to spur growth rather to whip operations into
shape that helps in achieving organisational vision. It is admitted by Even that when people
were working under his leadership, they consumed incredible time. However, Rob had put the
end on the gripe. As per working of Rob, time would be spent on things that improves delivery
of services in better manner. In this situation, Rob developed a curriculum which can be used in
company and this was great initiative of the CEO which bought huge positive changes in entity
and ounced success of Growing Places. Considering all the situations, it is determined that Rob
is beneficial for the company as Rob played exceptional roles in winning attention of clients,
customers and achieve success that justified that Rob should stay with the company (Rusko and
Finke, 2016).
4. Suggesting ways to best contain the fallouts from Robs insensitive remarks
From the insensitive remarks of Rob, it is suggested that all the conditions in which Rob
have made the remarks should be analysed so that the reason for this can be identified. It will
help the management to bring highlights of circumstances and managing things properly as it
have high chances to bring best details from fallouts of insensitive remarks of Rob. The next
suggestion of founder of Growing Places is to hire a coach that improves communication along
with working of Rob so that Rob is able to have control on making insensitive remarks and only
give valuable remarks that do not cause any fallouts at workplace or impacts on clients' interest
with company.
It is suggested that noticing and listening insensitive remarks of Rob will help the
management to make out best containing fallouts as when Rob makes such types of comments
there are some valuable information that can help the entity to solve complexities. For example,
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when Rob made insensitive comment about Coke and breast milk, offhand comment of Rob is
suggestion for the company to devise and implement new type of service and generating revenue
that Growing Places can offer. When managers listens and understands the comments made by
Rob they can make out best from the spoken words which can reduce fallouts from remarks.
The other way is screening well the situations and results of insensitive remarks of Rob is
also suggested to improve fallouts from sentences made by Rob. The error in situations,
comments and results reveals that use of tools at accurate time can reduce fallouts in the
company. Also. It will help in making best from fallouts and changing some activities that are of
no use or hampers productivity of employee and organisation (Ololube, Agbor and Kpolovie,
2018).
The last way is to change position of Rob as when Rob will not work as CEO, then it will
reduce chances of making insensitive remarks and fallouts. However, this could impact on
organisational working to gear up operations and make sustainable position in the market. There
are less chances that Growing Places will get CEO like Rob. Moreover, management can respect
the position and should make Rob understand that whatever insensitive remarks are made results
to great number of fallouts (Blaschke and Schoeneborn, 2016). With this, managers are able to
restrict fallouts or make best from contains of insensitive remarks of Rob.
CONCLUSION
From the essay it is concluded that communication is key in management as it assist
managers to plan workings in multiple ways and interact as well as provide vital resources or
inputs to plans. Communication is one of element that sets the company in motion as well as
provides life to dead structures. It becomes critical for management to image any type of inter
personal activity between management without communication. It is used by managers for
securing acceptance of their ideas addition to orders. A person on higher management position
takes the entity to great heights that is main reason that they should remain with the company for
longer durations.
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REFERENCES
Books and Journals:
Aggerholm, H. K., & Asmuß, B. (2016). A practice perspective on strategic communication.
Journal of Communication Management.
Ellis, P., & Abbott, J. (2017). Communication at the heart of leadership: the seven Cs. Journal of
Kidney Care. 2(3). 182-183.
Farnsworth, S. J. (2018). Presidential communication and character: White House news
management from Clinton and cable to Twitter and Trump. Routledge.
Kramer, M. W., & Danielson, M. A. (2017). Communication and role development for zoo
volunteers: responding to role-sending, role-making, and role-remaking. Journal of
Applied Communication Research. 45(1). 96-115.
Lerbinger, O. (2018). Corporate communication: An international and management perspective.
John Wiley & Sons.
Smith, S. A., & Brunner, S. R. (2017). To reveal or conceal: Using communication privacy
management theory to understand disclosures in the workplace. Management
Communication Quarterly. 31(3). 429-446.
Rusko, M., & Finke, M. (2016, October). Using speech analysis in voice communication: A new
approach to improve air traffic management security. In 2016 7th IEEE International
Conference on Cognitive Infocommunications (CogInfoCom) (pp. 000181-000186).
IEEE.
Ololube, N. P., Agbor, C. N., & Kpolovie, P. J. (2018). Effective Communication Processes: The
Responsibility of University Management for Enhanced Organizational Justice (OJ).
In Business Education and Ethics: Concepts, Methodologies, Tools, and
Applications (pp. 1060-1082). IGI Global.
Blaschke, S., & Schoeneborn, D. (Eds.). (2016). Organization as communication: Perspectives
in dialogue. Taylor & Francis.
Frandsen, F., & Johansen, W. (2016). Organizational crisis communication: A multivocal
approach. .Sage
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