Communication Methods for Sensory Loss: Health & Social Care Unit

This assignment focuses on effective communication strategies for individuals with sensory loss within the health and social care context. It identifies the features and importance of two-way communication, emphasizing the role of the care worker in facilitating this process. Various methods to support communication, including sign language, audio books, and non-verbal cues, are explored. The assignment also covers the practical aspects of supporting individuals by agreeing on preferred communication methods, preparing the environment, and checking the effectiveness of communication throughout interactions. Furthermore, it evaluates the effectiveness of agreed methods, suggests improvements, and reflects on personal practice to adapt and meet the specific needs of individuals with sensory loss, ensuring the continued development of their communication skills. Desklib offers additional resources and solved assignments on this topic.

Health and Social Care

TABLE OF CONTENTS
OUTCOME 1: UNDERSTAND THE IMPORTANCE OF EFFECTIVE TWO WAY
COMMUNICATION.......................................................................................................................1
OUTCOME 2: UNDERSTAND DIFFERENT METHODS THAT CAN SUPPORT
COMMUNICATION WITH INDIVIDUALS WITH SENSORY LOSS.......................................1
OUTCOME 3: BE ABLE TO SUPPORT THE INDIVIDUAL WITH COMMUNICATION......2
OUTCOME 4: BE ABLE TO EVALUATE THE EFFECTIVENESS OF METHODS OF
COMMUNICATION USED TO SUPPORT AN INDIVIDUAL WITH SENSORY LOSS.........3
REFERENCES................................................................................................................................4

UNIT 4222-395
OUTCOME 1: UNDERSTAND THE IMPORTANCE OF EFFECTIVE TWO
WAY COMMUNICATION
Question 1: Identify the features of two way communication process
Answer: The features of two way communication process involves a person who will send the
message and an individual who will receive and understand the message. It is a form of
transmission in which both the parties are involved in transmitting the information (Chen and
et.al., 2014).
Question 2: Explain why two way communication process is important for individuals with
sensory loss
Answer: It can be evaluated that while communicating with someone who has a sensory loss, it
is required to ensure that the individual should talk to the sensory loss person directly even if
there is an interpreter present. Communicator should make an eye contact and must talk in a
respectful tone with the sensory loss person (Mestdagh and Hansen, 2014).
Question 3: Explain how own role can impact on the dynamics of two way communication with
individuals with sensory loss
Answer: It is essential for individuals to be prepared to repeat what they say both orally and in
writing while communicating with sensory loss people. Also, care worker needs to be patient,
flexible and supportive. The individuals should communicate with the sensory loss people by
giving them clear instructions and through having discussion in a quiet formal way (Hong and
et.al., 2014).
OUTCOME 2: UNDERSTAND DIFFERENT METHODS THAT CAN
SUPPORT COMMUNICATION WITH INDIVIDUALS WITH
SENSORY LOSS
Question 1: Research the different methods that are used to support communication with
individuals with sensory loss
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Answer: Different methods that can be adopted by the care worker in order to support
communication with individuals with sensory loss are like using sign language, deaf blind
alphabet, audio books, pictures, signs and symbols etc.
Question 2: Identify the characteristics of communication that is not based on formal language
systems
Answer: It can be assessed that formal language is only the small part of communication process.
Non-verbal communication is a key component of this procedure (Beard and Bloom, 2015).
OUTCOME 3: BE ABLE TO SUPPORT THE INDIVIDUAL WITH
COMMUNICATION
Question 1: Agree with an individual and/or others preferred methods of communication
Answer: Before making communication, it is essential for the care worker to know little about
them. Thus, through analyzing the emotional intelligence and empathy of care use, proper
methods of communication should be adopted so that it would be easy for the individual to
understand the message (Kelner and Wellman, 2014).
Question 2: Prepare the environment to facilitate effective communication
Answer: Further, it is crucial for the care worker to develop an effectual working environment so
that it would facilitate effective flow of communication and thus, deliver the best services to
them which satisfy their needs.
Question 3: Use agreed methods of communication with an individual
Answer: In order to support others, it is essential for the care worker to support others by
adopting effectual communication methods. Also, hearing the needs of care users properly is
essential to develop effective two way communication process (Lamb and et.al., 2014).
Question 4: Check the effectiveness of communication with the individual throughout the
interaction
Answer: The care worker is required to check the effectiveness of communication process with
individuals throughout the interaction so that it can be assessed that whether they are able to
understand the language or not (Pulvirenti, McMillan and Lawn, 2014).
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OUTCOME 4: BE ABLE TO EVALUATE THE EFFECTIVENESS OF
METHODS OF COMMUNICATION USED TO SUPPORT AN
INDIVIDUAL WITH SENSORY LOSS
Question 1: Evaluate the effectiveness of the use of agreed methods of communication with an
individual and/or others
Answer: By adopting effectual methods of communication with individuals or others, it helps in
developing the best transfer of message so that information can be delivered effectively. With the
help of this, individual needs can be assessed effectively and it assists in fulfilling it so that the
results can be attained (Perry and et.al., 2014).
Question 2: Contribute to the identification of further support needs of individual with sensory
loss to support the continued development of communication skills
Answer: Through developing communication skills, it helps in developing support to sensory
loss people so that regular development of communication skills can be maintained in order to
deliver the best information to them.
Question 3: Make suggestions to improve the use of agreed methods of communication to
individuals and/or others
Answer: The agreed methods of communication need to be enhanced through adopting flexible
method of communication and by interacting with each other effectively. Also, non-verbal
communication skills should be adopted so that communication with sensory loss people can be
developed (Davis and et. al., 2014).
Question 4: Reflect on own practice on the use of agreed methods of communication
Answer: By adopting non-verbal communication, it helped me as a care worker to understand the
needs of individuals and to provide them the best care services so that their needs can be
fulfilled.
Question 5: Adapt own practice to meet the needs of the individual
Answer: In order to meet the requirements of care users, the best practice needs to be adopted so
that transfer of message can be done effectively. It helps them to build the best relationship with
them and to attain the desired goals (Brotherson, 2015).
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REFERENCES
Books and Journals
Beard, J. R. and Bloom, D. E., 2015. Towards a comprehensive public health response to
population ageing. The Lancet. 385(9968). pp. 658-661.
Chen, R. and et. al., 2014. Socioeconomic deprivation and provision of acute and long-term care
after stroke: the South London Stroke Register cohort study. Journal of Neurology,
Neurosurgery & Psychiatry. 85(12). pp. 1294-1300.
Davis, M. M. and et. al., 2014. A systematic review of clinician and staff views on the
acceptability of incorporating remote monitoring technology into primary care.
TELEMEDICINE and e-HEALTH. 20(5). pp. 428-438.
Hong, J. A and et. al., 2014. Perception and fulfillment of cancer patients' nursing professional
social support needs: from the health care personnel point of view. Supportive Care in
Cancer. 22(4). pp. 1049-1058.
Kelner, M. and Wellman, B., 2014. Complementary and alternative medicine: challenge and
change. Routledge.
Lamb, J. and et. al., 2014. Community Engagement in a complex intervention to improve access
to primary mental health care for hard‐to‐reach groups. Health Expectations.
Mestdagh, A. and Hansen, B., 2014. Stigma in patients with schizophrenia receiving community
mental health care: a review of qualitative studies. Social psychiatry and psychiatric
epidemiology. 49(1). pp. 79-87.
Perry, S. E. and et. al., 2014. Maternal child nursing care. Elsevier Health Sciences.
Pulvirenti, M., McMillan, J. and Lawn, S., 2014. Empowerment, patient centred care and self‐
management. Health Expectations. 17(3). pp. 303-310.
Online
Brotherson, S., 2015. Making Sense of Sensory Losses as We Age — Childhood, Adulthood,
Elderhood? [Online], Available through:
<https://www.ag.ndsu.edu/pubs/yf/famsci/fs1378.pdf>. [Accessed on 22nd September
2015].
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