Communication Skills and Models for Business Report

This report provides a comprehensive overview of communication skills within a business context. It begins by defining communication and its importance, then explores various communication models, including Shannon and Weaver's Information Theory Model, Collin and Guetzkow's Group Communication Model, and the Circular Model. The report also examines different communication systems such as Radio, Duplex, and Half Duplex systems. It then delves into various communication methods, including written, verbal, non-verbal, visual, and electronic methods. Furthermore, the report highlights the benefits of both formal and informal communication within organizations. It also outlines the principles of effective communication, such as attention, clarity, informality, consistency, and timeliness. The report concludes by addressing the barriers to effective communication, including semantic, psychological, and personal behavior barriers. This report is designed to equip readers with a strong understanding of communication principles and practices in a business setting.

Communication
Skills for Business
(Task 1)

Table Of Contents
• Introduction
• Communication models and systems
• Communication methods and technology
• Benefits of formal and informal communication
• Principles of effective communication
• Barriers to effective communication
• Conclusion
• References

Introduction
 The term communication refers to share ideas, thoughts and views in proper
manner for some of specific purpose.
 It is necessary to make an effective as well as efficient conversation within
an organisation so that required projects can be completed in an appropriate
way to get desired outcomes.
 It is important to provide required information to staff members through
making an accurate conversation with them by carrying out needed
meetings, conferences etc.

Communication models and systems
Models of communication
• Shanon and Weaver’s
Information Theory Model
• Collin and Guetzkowr’s Group
Communication Model
• Circular Model of
Communication

Continued...
Systems in communication
• Radio Communication System
• Duplex communications system
• Half Duplex Communication System

Communication methods and technology
• Written
• Verbal
• Non-verbal
• Visual
• Electronic methods

Benefits of formal and informal
communication
• It includes benefit of decreasing problems and mistakes.
• This provides help to maintain an effective culture of of an
organisation to carrying out different activities in correct way to
generate desired outcomes.
• It support to render an appropriate conversation through
avoiding certain issues.

Principles of effective communication
• Principle of Attention
• Principle of Clarity
• Principle of Informality
• Principle of Consistency
• Principle of Timeliness

Barriers to effective communication
• Semantic Barriers
• Psychological or Emotional
Barriers
• Personal Behaviour

Conclusion
The above report had concluded that communication refers to share
ideas, thoughts and views in proper manner for some of specific
purpose. There are various kinds of methods and technology which
are used to communicate with people properly. Oral communication
refers to an appropriate process in which transfer of orders,
messages, information or suggestions through spoken words.

References
Certo, S. C., 2018. Supervision: Concepts and skill-building. McGraw-
Hill Education.
Beebe, S. A. and Mottet, T.P., 2013. Business and professional
communication: Principles and skills for leadership. Pearson.
Mishra, K., 2014. Employability skills that recruiters demand. IUP
Journal of Soft Skills. 8(3). p.50.

Thank you