Communication Models, Theories, and Skills for Effective Interaction

This presentation provides an overview of key communication models and theories. It begins with an introduction to communication, emphasizing its importance in conveying information and fostering understanding. The presentation then delves into Transactional Analysis, explaining how it helps in understanding interpersonal behavior through ego states, life positions, and analysis of transactions. It also covers the Communication Cycle, detailing the roles of the sender, message, and receiver. The Johari Window is introduced as a model for enhancing self-perception and trust. Furthermore, the Shannon and Weaver model is presented as a linear model for analyzing message transmission and potential misinterpretations. The presentation also highlights effective listening skills, including paying attention, reflecting, clarifying, summarizing, and sharing information, and discusses the importance of one-to-one and group interactions. Finally, it touches upon Piaget's theory of cognitive development to provide a holistic view of communication and its impact on learning and interaction. The conclusion summarizes the discussed models and theories and their relevance in delivering effective knowledge.