PMIT Project Management: Case Study on Communication Plan - VIT

This case study examines a communication plan developed for a health information system project within a country health department. It assesses the plan's alignment with project management practices, highlighting the importance of stakeholder involvement, clear objectives, and defined responsibilities. The analysis includes recommendations for improving communication efficiency, such as identifying the audience, tailoring information, and managing information flow between departments. The study concludes that a well-structured communication plan is crucial for project success, enabling effective stakeholder management and adaptability to project changes. Desklib provides access to similar case studies and solved assignments for students.

Running head: PROJECT MANAGEMENT
Individual case study assignment
Name of the Student
Name of the University
Author’s Note

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Table of Contents
Current Communication Plan................................................................................................................2
Communication plan assessment vs project management practice......................................................2
Recommendations.................................................................................................................................3
Evaluation / Justification.......................................................................................................................3
Conclusion.............................................................................................................................................3
References.............................................................................................................................................5

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Current Communication Plan
The communication plan is created for the development of the health information system for the
country health department. The senior manager is responsible for responding against the
appropriate decision that are made for responding against the communicable disease outbreaks.
The communication plan is created with the implementation of a collaborative methodology
process. A business process analysis is made for the identification of the requirement (Lock, 2017).
The business process redesign and definition of the requirement is essential for the development of
the information system. The stakeholders should be involved with the development of the network
solution for making the requirement of the project clear (Schwalbe, 2015). The issues associated
with the stakeholders should be identified and the key messages should highlighted for increasing
the efficiency of communication. The communication methods that should be used for gathering the
requirement and the communication should be described. The roles and responsibility of the
stakeholders associated with the development of the information system should be documented for
the development of the project. A hierarchy should be maintained for the communication between
the stakeholders of the project (Kerzner & Kerzner, 2017). The communication plan adopted for the
development of the project is realistic because all the stakeholders are involved in the
communication plan and it provides the details like the media used for communication and type of
communication.
Communication plan assessment vs project management practice
The communication plan is used for the management communication strategies and combine the
project team members for the execution of the project. The key to success of the project is the
identification of the different risks and relation between the stakeholders for the development of
the project. The communication plan created for the development of the public health information
system is evaluated based on the project management practices. The communication plan have a
clear objective and it identifies the issues with the project builds relationship with the client (Binder,
2016). The target audience is identified for the development of the communication plan and the
purpose of the communication is made clear with the inclusion of the artefacts and the contents
essential for the development of the project. The communication plan also defines the responsibility
of the communicator and the frequency for the development of the comprehensive communication
plan (Kerzner, 2018). The criteria for the measurement of the success of the communication is its
effectiveness and the way the stakeholder communicated with each other. The principles of project
management states that the stakeholders must communicate within a short interval of time and the
initials critics are not underestimated (Heagney, 2016). The plan is used for sticking to it and it
should have all the steps defining the scope of the project and revision that can be made in the

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project for increasing the efficiency of the project. The current communication plan meets all the
criteria mentioned in the project management practice and thus can be used as a simple guideline
for sharing of information between the stakeholders associated with the development of the
project.
Recommendations
Since it is a publicly run project the communication plan would differ from the other privately run
project because different sectors are involved in the development of the project and it would
require different communication plan for communicating with the different stakeholders associated
with the development of the project. It is recommended that each of the activity that is included in
the project and with the increasing of the scope of the project the complexity of the project also
increases. The approach of the communication should be planned such that the right information in
right time with the right people. For increasing the efficiency of the communication plan the
audience should be identified and what are the information that are needed to be shared for making
key decision and introduction of new features and functionality in the project is needed to be
identified. The external audience such as partners, suppliers involved in the project should be listed
and represented in a group for reducing the complexity of the communication.
Evaluation / Justification
For the management of the flow of information between the different department and creation of
communication reminder can help in increasing the efficiency of the communication plan. The key
stakeholders should be identified for the creation of the communication plan and the development
of the communication matrix can help in identification of the audience, frequency and the
responsibility of the communication (Badewi, 2016). The communication plan should also reflect the
results or the outcomes from different meetings and discussion with the stakeholders. Dividing the
project into different phases is important the stakeholders should be grouped and the needs of the
communication should be documented with all the details such as frequency, owner,
communication format, etc. such that the progress of the project is monitored and it helps in
scheduling the management and identification of the interdependencies between the stakeholders
(Gollenia, 2016). The current implementation plan and the communication plan should help in
identification of the strategies and the integration of the new strategies for reducing the errors in
the final project.
Conclusion
From the above report it can be concluded that the communication plan is the key to success of a
project and like the creation of the gantt chart for the development of the project schedule the

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communication plan should also be created and followed throughout the whole phase of project
development. The sponsor of the project should also be involved in the management group of
stakeholder. The different types of project information should be included in the communication
plan such as project planning, execution and controlling the project and the publicity of the project.
With the help of the proper communication plan the stakeholders can be managed easily and
changes in the request of the project can be handled to remove the constraint for the development
of the project. The different methodology such as status reporting, meetings, conference calls,
distribution of newsletters can be used for the management of the big projects.

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References
Badewi, A. (2016). The impact of project management (PM) and benefits management (BM)
practices on project success: Towards developing a project benefits governance
framework. International Journal of Project Management, 34(4), 761-778.
Binder, J. (2016). Global project management: communication, collaboration and management
across borders. Routledge.
Gollenia, L. A. (2016). Business transformation management methodology. Routledge.
Heagney, J. (2016). Fundamentals of project management. AMACOM Div American Mgmt Assn.
Kerzner, H. (2018). Project management best practices: Achieving global excellence. John Wiley &
Sons.
Kerzner, H., & Kerzner, H. R. (2017). Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.
Lock, D. (2017). Project management. Routledge.
Schwalbe, K. (2015). Information technology project management. Cengage Learning.