BSBLDR502: Complete Business Solutions Australia Communication Policy

This assignment focuses on the communication policy and procedures of Complete Business Solutions Australia (CBSA). It outlines the purpose of the policy, which is to define the standard of communication expected of employees. The policy emphasizes transparent and concise communication between employees and clients. The procedures section details the importance of communication between senior and subordinate staff for operational consultancy, the significance of clear communication for interpersonal styles and cultural diversity, and the value of staff consultation to minimize errors. The document also references related policies, procedures, and documents such as the organizational structure and code of conduct. The assignment includes a business plan, code of ethics, and email template, providing a comprehensive overview of CBSA's operational framework and communication strategies. The provided documents are essential for understanding the internal workings and communication protocols within the organization, emphasizing the importance of effective communication for business success.

Communication Policy
& Procedures
3698951915866230050.DOCX
© 2019 EDUWORKS RESOURCES PAGE 1

Purpose
This Communication policy is designed to outline the standard of communication expected by employees of
Complete Business Solutions Australia (CBSA).
Policy
The policy of communication is under the development from its prior form that is ensuring the employees a better
structure and channel of contacting their needed officials. Communication is a source of connecting to the needs of
the company as well as the stakeholders. The necessity of transparent and concise communication amongst the
employees and clients are expected in the organisation.
Procedures
The certain behaviour with regards to communication policy in the organisation are listed below:
1. Communication amongst the senior and subordinate level staffs is considered important with effect to connect for
operations related consultancy. Staff consultation is significant for ensuring proposed workplace integrity and
processes.
2. The communication being clear and specified improvises the interpersonal styles of communication amongst the
staff be that addressed as a gesture of respect or technicality. The code of conduct policies are to be considered in
this place for adhering to the level and intensity of communication. With respect to cultural diversity in the
organisation, this aspect has to be taken seriously.
3. The staff consultation is important that can reduce chances of avoiding errors in operational functioning and
workplace performance. Consultation need arises when there is a doubt or dispute has occurred. Supervisors need
to analyse the root cause of the doubt, interpret and make the employees learn about the matter once all over again
if mentioned earlier. Employees are given the right to share their feedback and act accordingly.
Related policies, procedures, forms, and documents
The following are related to this policy and procedure:
1. The communication policy and organisational structure being shared with the employees on website or as hard
copies.
2. Code of conduct policy and variation of culture present in the company should be recognised.
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