Communication Barriers and Strategies at Learn English UK

This individual report delves into the realm of organizational communication, focusing on Learn English UK. It commences with an introduction to general theories of organizational communication, including critical, information, post-positive, and groupware theories. The report then evaluates various communication barriers encountered at Learn English UK, such as language and cultural differences, lack of motivation, language anxiety, and unclear objectives. Subsequently, it examines company strategies to overcome these barriers, including orientation, improving relations, empathetic listening, and transforming participants into teachers. The report culminates in recommendations for enhancing communication and a conclusion summarizing the key findings and their implications for improving communication effectiveness within the organization. The report references several academic sources to support its analysis and recommendations.

INDIVIDUAL REPORT

Contents
INTRODUCTION...........................................................................................................................3
General theories of organizational communication.....................................................................3
Evaluate the barriers of communication at Learn English UK....................................................4
Company strategies to overcome barriers....................................................................................5
RECOMMENDATIONS.............................................................................................................6
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
Organizational communication is defined as the channels and forms of communication that occur
within organizations, such as corporations, non-profits, and governmental bodies. It includes
both communications within an organization and public-facing communications. This report
focus on different areas of communication such as general theories of communication applicable
in a company. The barriers of communication in learning English UK and the strategies by
organization to overcome them. This report highlights the difficulties the learner faces while
learning English with assessing the purpose behind it. It is important that management of the
company looks after these issues and help them to overcome them so that they can perform as
per the expectations of the company (Barbour, Gill and Barge, 2018).
General theories of organizational communication
Critical Theory-
This theory works on the approach of the conflict that is naturally stated. Employees in
the company tend to ignore the managers and departments that are under it so that they can
compete on another level instead of looking for the budget and wasting their time by getting
influenced. Higher level of management in the organization needs to keep attention on the aspect
of motivation so that employees in the company do not feel under motivated as because of that
they can lose the level of productivity. This theory focus on removing the level of conflict,
reducing problem between different groups and focus on boosting their morale so that they can
attain the goal.
Information Theory-
This theory is concerned with the level of speed in which information travels with some
of the mistakes. It is important that the company is able to fix their messages sent to clients so
that they cannot be altered or changed by anyone. The management of the company needs to
look after the fact that the chain of communication made is accurate. The company has to keep
an eye on both the recipient and the sender.
Post Positive Theory-

If any company has order enabled in their structure then that means that they will use the
theory of post positive communication. This theory works on assumption that the order enabled
flows naturally so that they can reduce the level of conflict, misunderstanding between any
employees and any occurrence which might be considered as not acceptable by them. The
approach of this theory works under the mechanism that the messages that are designed are the
ones that people must follow the rules and work jointly so that the flow of work can be
maintained in order.
Groupware Theory-
This theory states that any old method can be easily changed or replaced with the help of
new technological advanced methods. The process of communication has become so fast that
with the help of computer and mobiles they can connect with anyone whenever they want. This
helps the management to get information before the deadline. For instance meeting involves
communication and anything can be passed on easily as a rumor. Even true information flow at a
rapid pace in this form of communication which leaves no time in the hands of the company to
pass on the information directly to their stakeholders.
Evaluate the barriers of communication at Learn English UK.
Language and culture-
Learning of language have to be done in unity instead of doing it alone. But many of the
people that are of similar culture works together which makes it difficult to avoid or overcome
the factors that are cultural. It is necessary that teacher understands the value of their culture and
respects their mother tongue as well so that there is no miscommunication over this issue. But
usually many of the people engage in conflict due to this measure (Jiang and Men, 2017).
Factor of Motivation-
It is clear that many of the people struggle to learn a new or different language and
sometimes the reason for that is due to lack of motivation. If they are motivated enough they will
remain clear to their goal and will not give up until they have achieved. Other than this it is
believed that attitude of the individual also plays a major role as if their attitude is down to earth
and not reckless then they will focus on it until they have learned it perfectly.

Factor of anxiety-
Language anxiety is another factor which is different yet creates an impact on the learner.
As many of the people are not comfortable with learning and speaking a language which is
different than their home language. This creates anxiety or fear in their mind which limits their
growth to learn another foreign language.
Lack of clear objectives-
Learning do not means anything but it evolves one’s personality and their behavior. It is
important that individual have one clear and precise goal in their mind which they will pursue
before anything. If they do not vision have this in their mind then they won’t be able to finish
what they started and with this they will have to fight another barriers. It is in the hands of tutor
to make them understand or assess their condition so that they can help them to overcome this.
The process of learning relies on the approach that is totally systematic which focuses on
conceiving the goal, selecting the material, delivering the target as this will help them to be more
efficient and professional.
Company strategies to overcome barriers
Orientation-
If the learners are given orientation for the purpose, policies, procedures, program and
relations behind attaining the objective it is important for them to understand the objectives,
goals and strategies they have made to overcome the barriers that is affecting them (DuHadway,
Carnovale and Kannan, 2018).
Improving relations-
It is important that the group of learners improve their relations so that they can
understand each other’s opinion and interact with them in that basis. This way they will be able
to change the way of perception of each other and remove the fear of each other which will
reduce the anxiety in anyone and motivate them to work up their task. This way they will be able
to learn the language in a better way with all of their fears gone.
Listening Empathetically-

Other than the differences in culture or factors related to anxiety or motivation. It will
really help people if they are able to listen to their tutors carefully so that they can avoid the
barrier to communication and understand the key words that are used in the language so that they
can focus on making their language better. It is necessary that teachers teaches them in such a
way which feels like discussion and interact with them on constant basis so that they can achieve
the path set by them.
Transform participants into teachers-
Leaders need to make the program in such a way that helps to transform the learners.
This will help them to understand the importance of their position when they have finished
learning the language as with the help of it leaders focuses on the development of employees.
This will help the student to reduce the level of complexity they face in several barriers and learn
something at fast rate and improve their efficiency (Cooren and Seidl, 2020).
RECOMMENDATIONS
There are different theories of communication which they follow as per their purpose and
goals. It is important that management of the company must finalize their channel of
communication keeping such things in mind so that there are no errors in work and the level of
conflicts in the organization is less. This way they will be able to keep the productivity at a better
rate. Other than this it is important that learners work on reducing their anxiety and focus on
understanding the importance of an foreign language and its benefits as it will give them an
internal motivation and make their perspective about this issue clear. In order to remove the
barriers it is important that tutors understand the problem of their learners and then make ways to
explain them as this will help them to boost their confidence and give another reason to work on.
CONCLUSION
From the above studies it has been concluded that it is necessary to remove the barriers of
communication so that they can focus on the spread of information and assess the speed it
spreads because any lag in any field can affect the productivity which can affect the business of
the company. Other than this it is necessary for the tutors to work on new and different sets of
methods through which they can motivate them and the learners do not give up.

REFERENCES
Books and Journal
Barbour, J.B., Gill, R. and Barge, J.K., 2018. Organizational communication design logics: A
theory of communicative intervention and collective communication design.
Communication Theory, 28(3), pp.332-353.
Cooren, F. and Seidl, D., 2020. Niklas Luhmann’s radical communication approach and its
implications for research on organizational communication.
DuHadway, S., Carnovale, S. and Kannan, V.R., 2018. Organizational communication and
individual behavior: Implications for supply chain risk management. Journal of Supply
Chain Management, 54(4), pp.3-19.
Jiang, H. and Men, R.L., 2017. Creating an engaged workforce: The impact of authentic
leadership, transparent organizational communication, and work-life enrichment.
Communication research, 44(2), pp.225-243.