Report: Communication Barriers, Strategies and Cultural Awareness

This report analyzes various communication barriers in a business context, including physical, emotional, and cultural obstacles. It examines the impact of these barriers on effective communication within organizations, particularly focusing on the challenges faced by bus drivers and management. The report identifies strategies to overcome these barriers, emphasizing the importance of clear communication, understanding audience sensitivity, and awareness of cultural influences. It highlights the significance of motivation, positive work culture, and the use of body language in ensuring smooth and effective communication. The report also discusses the role of communication channels and the need for proper language, tone, and manner of speaking. The conclusion emphasizes the importance of clear communication and the use of various communication methods to avoid confusion and promote effective communication within a business setting. References to supporting literature are also provided.

Barriers and Strategies of Communication
Communication barriers
Change in perception

Business Communication
Physical barrier
Communication channels

Introduction
Business communication is termed as a process in which
sharing of information is done within individual as to gain
commercial benefits. This procedure effectively aids to
communicate about their products and services to
customers in a well-defined manner. Thus, it becomes
important for an organisation to ensure that there is
formative communication prevails with employees,
customers and individuals. With the help of this more
growth can be duly ensured.
Challenges and Barriers to Effective
Communication
Strategies for Overcoming Communication
Barriers and Awareness towards Culture
It has been identified that communication strategies
effectively help in ensuring smooth and effective
communication among management and bus drivers. Further
this has been evaluated that motivation and positive work
culture help in effectively resolving this issue.
Understanding the needs and requirements of the
audience:
In order to deliver best effective form of
communication it is important to ensure and understand
audience sensitiveness as well as emotional stability. In
addition to this, due understanding of religion, culture and
behaviour is important to generate best form of
communication.
Taking care of language, tone and manner of speaking: As
to initiate communication in best effective manner via any
form of communication. It is important to have proper form
of understanding of language, tone a speaking. This will help
in delivering communication with clarity.
Make the use of body languages: This is essential to ensure
that communication get transferred to receiver in best
effective manner. Further it has been identified that, it is
important to make sure that there is proper use of hand
movements, body language, eye contacts and gestures. In
addition to this, it is necessary to make sure that there is no
confusion arise with communication process as it generate
confusion.
Within physiological barrier there are different types of
factors that create obstacles among smooth and effective
form of communication. Emotions, attitudes and opinion
are some of the factors that act as challenges for effective
communication.
Emotional Barriers: It includes those form of barrier
that are duly known as mental restrain factors and further
affect individual’s feelings as well as thought process and
restrain them to make communication. For example,
anger is termed as an emotional barrier factor that hamper
individuals to make communication.
Physical barrier: This has been evaluated that physical
barrier mainly leads because of mental as well as
environmental conditions. Further this has been evaluated
that technological issues, interior design, technological
factors are some of the factors that hamper
communication among sender and receiver. Elements that
prevails within physical barrier create distribution within
communication.
Culture is the factor that have due influence upon
negotiation and communication. According to the
scenario, this has been evaluated that there is stress in
drivers as they are forced to reach to allotted
destinations in within 12 hours along with this, they
further get no payment for this. Along with this, the
scenario depicted that after the training there is very
less communication exists with senior management. It
is essential to overcome this challenge with the help of
communication strategies as well as policies. In
addition to this management can provide smooth and
effective working culture to bus drivers and give
regular motivation to them in financial and non-
financial manner. With the help of this, effective
increase in employee’s performance can be ensured.
Awareness of cultural influences on
communication and negotiation
In accordance with the above mentioned report, it
has been concluded that it is important that process
of communication undertakes with clear gestures.
For this numerous set of communication methods
undertakes as this will duly help in overcoming
communication challenges in best effective
Conclusion

References
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