S2 BBA Communication Skills: Hard Skills, Soft Skills Analysis

This essay examines the evolving landscape of workplace skills, focusing on the critical balance between hard and soft skills in business communication. The paper begins by addressing the increasing accessibility of hard skills and asserts the significance of soft skills in determining an individual's success. It explores the different aspects of hard and soft skills, providing a personal reflection on the soft skills that contribute to workplace success. The essay highlights crucial soft skills, such as communication, adaptability, teamwork, and problem-solving, and identifies areas needing further development, including conflict management and emotional intelligence. By analyzing the impact of both hard and soft skills, the essay provides a comprehensive understanding of how these skills collectively shape workplace outcomes and individual career progression.

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Business Communication Skills

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Introduction
This paper outlines the description of the technical skills (hard skills) which increasing
accessible and available easily. Hard skills are technical skills that include the writing,
reading and ability to use the computer programs and soft skills are included in the
employee which includes etiquette, communication and listening of other people. This
essay outlines the different aspects of hard skills and soft skills. The personal reflection
based on the soft skills that used to succeed in the workplace. The areas that need to
develop will also include in this paper. The paper includes the metaphors process.

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Agree on the statement
Yes, I agree with the above statement as it shows that hard skills are easily available
and soft skills describes the success of the workplace. The hard skills and soft skills are
two important factors that used a person for achieving success in the business or
workplace. Hard skills are treated as the ability of writing, reading and understanding of
computer programs. Soft skills are treated as the traits that make a good employee
such as etiquette, communication and listening.
The soft skills are the features that include the different traits that make a good
employee which includes communication and listening. As soft skills are treated as
employees features and get along with other people. The hard skills are treated as
computer technology, hard communication skills, marketing and cloud computing.
These skills are easily available and the soft skills are not as easy as hard skills as they
need the proper capability to lead others.
As the hard skills are measuring quantities, the soft skills are intangible. These skills are
used as a process that builds relationships and creates more opportunities in
development. I have determined that workers become more productive when they know
how to communicate with the team members. I have analyzed that the person achieves
success in the workplace by managing proper written and verbal communication among
all the team members in the business.

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Personal Reflection
Description of soft skills
I have analyzed that there are various soft skills included in the employees for their
success in the business. I have analyzed that the soft skills are the main part of the
person in a business. Soft skills are as a combination of skills of people, social skills,
communication skills and different personality attributes. The common phrase related to
the soft skills includes that this can improve the overall career of a person in some
different manner. As I know that the communication is the key of success. The various
soft skills included communication, adaptability, teamwork, leadership, conflict
resolution, problem-solving and critical observation. All these soft skills are essential to
get success in the workplace.
Among all the skills, communication is one of the important soft skills as it is used in the
several processes of the business. The communication skills help in improving my
careers in the workplace and help to achieve the employment objectives. Soft skills are
used as an important part of the career that hit the workplace in a good manner.
The teamwork is also included as soft skills as it helps in improving the career of the
people at the workplace. I have been analyzed that company success depends on the
teamwork of the employees. By doing the teamwork, the friendly environment is also
created.
Adaptability is also included as a soft skill that helps me to get success at the
workplace. Adaptability is the thing in which employees adapt to the situation of the

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business. As I have been analyzed that the things don't go as per the planning. This
includes adaptability skill.
The other important skill is problem-solving that is treated as one of the important skills
used to solve the various problems of the workplace. The problem solvers are included
as top performers of the workplace. These skills are too effective in getting success at
the workplace and achieves a high position in the business.
Some solid examples of using soft skills are that these skills help the person to get a
successful in a job. Communication becomes effective by using these soft skills as the
person becomes active listener and improve the self- confidence. The example of the
problem-solving skills includes that person improves its creativity and the risk
management.

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Areas might need to develop
There are different areas that need to be developed by adopting soft skills as these
skills help in the various developments in the workplace. The development of areas
improves the overall development of the workplace in a proper manner. The different
areas that need to develop include conflict management, customer service, emotional
intelligence and personal productivity.
The hard skills are responsible for the development of areas. The above-described
areas are too important and effective in the overall business. As per my point of view,
the skills play a major role in the development of the areas and these areas are too
important in the overall business.
Time management skills is too effective in business. The time management can be
developed by hard skills and emotional intelligence also developed by hard skills. As
per the conditions, all these areas are important and effective in business activities and
functions. The development of these areas gets affected by these soft and hard skills.
The organization and workplace get affected by these skills itself.
The conflict management area gets developed by soft skills like improving
communication skills, time management gets developed by using hard skills like
different software that makes the work easier. The company culture may be developed
by soft skills like problem-solving skills and adaptability.
Some solid examples of areas that needs to developed includes that some
organizations developed its departments by using the hard skills and soft skills. As

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many employers improve their values by quickly solving the issues. These skills
improve several areas of development.

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Conclusion
From the above information, I have experienced various aspects related to the hard
skills and soft skills. The first part includes the description of the statement that is
correct or not. The other part of the essay includes the description of the different soft
skills that help the person to get success at the workplace and the areas that get
developed by using these skills. The different areas of the workplace get affected by the
hard skills as they improve the quality of the services. Emotional intelligence is also one
of the important areas that get developed by technical skills. So, I have determined that
both skills are important in the workplace.