Communication Skills for Business - Comprehensive Report

This report delves into the critical realm of communication skills within a business context. It begins by outlining the importance of effective communication, followed by an examination of various communication models such as the Aristotle and Helical models, as well as the types of communication systems. The report then explores diverse communication methods, including verbal, non-verbal, written, and visual forms, along with a discussion of formal and informal communication channels. Furthermore, it covers the use of communication technology in business, such as video conferencing. The report also highlights key communication principles like clarity, simplicity, and planning, while also addressing potential communication barriers. Finally, the report concludes by emphasizing the importance of strong communication processes within an organization. This report is a valuable resource for students, offering insights into how communication impacts business success.

COMMUNICATION
SKILLS FOR BUSINESS
(TASK 1)

Table of Contents
 Introduction
 Communication models ans systems used in business.
 Communication methods and technology used in business.
 Principles of communication.
 Conclusion.
 References.

Introduction
Communication skill is one of the most important skill which is
required by every candidates to communicate and interact with
others. It is required both in personal and professional life.
There are certain situations while working in a team in the
organisation, where it become difficult to handle situation, in
that time communication skill can help to come out of that
situation.

Communication models and system used in
business
 Aristotle Model of Communication
 Helical Model of Communication

Cont...

Cont...

Cont...
Types of communication system are given below:
 Half Duplex Communication System
 Duplex communication system

Communication methods and technology used
in business.
 Verbal communication.
 Non-verbal
communication.
 Written communication.
 Visual communication.

Cont...
INFORMAL COMMUNICATION
 To present grievances.
 Alternative system.
FORMAL COMMUNICATION
Increase in efficiency.
Smooth communication system.

Cont...
Communication technology
used in business
 Easy product launch.
 Video conferencing.

Principles of communication
 Principle of Clarity.
 Principle of Simplicity.
 Principle of Planning.
 Principle of Brevity.

Cont...
Barriers
 Physical barrier.
 Cultural differences.
 Emotional attitude.

Conclusion
Business organisation uses different ways to communicate third
party. There are some important communication principles that
help in establishing strong communication process within
organisation. Companies mainly use formal communication
process to carry out their interaction with employees and
stakeholders.

References
 Martin, J.N. and Nakayama, T.K., 2013. Intercultural
communication in contexts. New York: NY: McGraw-Hill.
 Wilton, N., 2011. Do employability skills really matter in the
UK graduate labour market? The case of business and
management graduates. Work, employment and society. 25(1).
pp. 85-100.

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