COMMUNICATION SKILLS FOR BUSINESS (TASK 1) Report Analysis

This report provides a comprehensive analysis of communication skills within a business context. It begins with an introduction to communication and its significance, followed by an exploration of various communication models, including Aristotle's and Shannon and Weaver's models. The report then delves into communication systems based on physical infrastructure and signal specifications. A significant portion is dedicated to formal and informal communication methods, detailing their benefits and providing examples. It further examines how communication varies among different stakeholders and outlines key principles for effective communication. The use of technology in both formal and informal business environments is discussed, along with an analysis of common barriers to effective communication. The report concludes by summarizing the importance of communication in business, referencing the different channels and barriers that affect effective communication.

COMMUNICATION
SKILLS FOR
BUSINESS
(TASK 1)

Table of Content
Introduction
Communication models and systems used in Business
The methods used and the benefits of both Formal and Informal
communication system
Principles of communication
Use of technology for different types of communication
Barriers to effective communication
Conclusion

Introduction
Communication is refers to as the medium of exchange between
two parties where the transfer of information from one party to the
another party is done in a systematic manner. The presentation is
based on the topic of communication skills for the business which
includes different models and system which are associated with
the communication along with the benefits of informal and formal
communication.

Communication models and systems
used in business
The communication models and systems play a vital role in the
communication as these models are used by the business in order
to depicts the ideas, thoughts, or concept in the most simpler way
through the diagrams, representation etc. so that the information
can be conveyed easily.

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Communication models
• Aristotle's Model • Shannon and Weaver model

Communication Systems
Based on Physical Infrastructure:
This aspect incorporates two essential systems based on
physical infrastructures:
 Line Communication System
 Radio Communication System

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Based on Signal Specifications:
In this type of infrastructure, the communication systems that
are included are:
 Information System or Baseband
 Analog Communication Systems
 Digital Communication Systems

The methods used and the benefits of both
informal and formal communications
system
Communication is refers to as the process of imparting or exchanging of
the information by speaking, writing or by using some other medium for
exchanging the information. There are various method through which the
exchange of information can be done in the effective manner. Every
business is required to adopt the best suitable method in order to
exchange the information as exchanging of information in a proper
manner can lead the business to a higher level.

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Methods of communication:
•Verbal communication
•Non- Verbal communication

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Formal communication : Formal communication is the one which uses a proper
channel for the flow of the information within the association. This type of
communication is generally used within the offices so that the accurate
information can be transferred through the channels. For instance : Use of
Emails, Notices etc.
Benefits :
 Formal communication will help the business in increasing their overall
efficiency as this involves predetermined rules and also supports the business in
keeping their records permanently.

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Informal communication : Informal communication is the unofficial form of the
communication where the information is passed in casual manner without
following proper channel to transmit the information. This type of
communication is mostly used by friends for their personal conversation etc.
Example : General invitation regarding the birthdays etc.
Benefits :
 This form of communication is beneficial for the business as it involve less cost
as it does not follow proper channel to pass on the information.

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Examples to demonstrate how communication varies on the
stakeholders:
Communication is the wider concept which involves exchanging of
information from one party to another. Communicating information to
the stakeholders within the business may varies as each of them
requires different information as per their needs and wants. Various
stakeholders of the business are customers, employees, shareholders,
suppliers, creditors and directors.