Business Communication Skills: Methods, Benefits and Principles

This report provides a comprehensive overview of communication skills in business, covering essential models like David Berlo's SMCR, methods including written, verbal, and electronic, and technologies such as email and voicemail. It highlights the benefits of both formal and informal communication within organizations, emphasizing how effective communication fosters discipline and minimizes errors. The report also outlines key principles of effective communication, such as simplicity, accuracy, and timeliness, while addressing common barriers like personal, external, and organizational obstacles. Concluding that business communication is vital for transferring information, the presentation underscores the importance of understanding and applying these concepts for successful business operations. Desklib provides this solution and many more resources for students.

Communication
Skills for Business
(Task 1)

Table of Contents
• Introduction
• Communication models and methods used in Business
• Communication methods and technology in business
• Benefits of formal and informal communication in an
organisation
• Principles of effective communication
• Barriers to effective communication

Introduction
Communication is an effective process that involve transferring
of important information from one party to another. Its basic
purpose is to communicate the relevant message so that it can be
properly transmitted to receiver's end in proper time period.

Communication Models and Systems used
in business
Business communication models are:
• David Berlo“SMCR” model
• Interactive model
Business Communication system are:
• Fax
• E- mail
• Voice mail

Communication methods and technology in
business
Different description of the methods that are adopted by business
organisation are
described below:
• Written
• Verbal
• Non-verbal
• Visual
• Electronic Methods

Benefits of formal and informal
communication in an organisation
The benefit of informal and informal communication in context
of an organisation are as follows:
• Carrying out the communication process in smooth
manner.
• The effective formal communication helps in creating
disciple in employees working.
• It assist in minimizing the faults and mistakes.

Principles of effective communication
The principles of effective communication are as follows:
• Principle of simple process
• Principle of Accuracy feature
• Principle of Time
• Principle of conciseness

Barriers to effective communication
There are number of barrier that is present in business
communication process that hinders the communication in an
organisation such as:
• Personal barriers
• External barriers
• Organisational barriers

Conclusion
From the above prepared presentation, it has been concluded that
business communication is an essential process that involve
transferring of important information from sender's end to final
user. There are different methods that are utilised to carry out
business communication process.

References
Certo, S.C., 2018. Supervision: Concepts and skill-building.
McGraw-Hill Education.
Beebe, S.A. and Mottet, T.P., 2013. Business and professional
communication: Principles and skills for leadership. Pearson.
Mishra, K., 2014. Employability skills that recruiters demand.
IUP Journal of Soft Skills. 8(3). p.50.
Aarikka-Stenroos, L. and Jaakkola, E., 2012. Value co-creation
in knowledge intensive business services: A dyadic
perspective on the joint problem solving process. Industrial
marketing management. 41(1). pp.15-26.

Thank-You!!!