Communication Skills in Business: A Comprehensive Report

This report delves into the critical aspects of business communication, examining various communication models and systems, including Shannon's and Berlo's models. It explores different communication methods such as verbal, non-verbal, and visual communication, highlighting their significance in conveying messages effectively within a business context. The report also discusses the benefits of both informal and formal communication channels, emphasizing their roles in organizational structure and information flow. Furthermore, it emphasizes the principles of effective communication, such as simplicity and planning, and concludes by underscoring the vital role of communication skills in achieving accurate information transfer and overall business success. The report includes references to support its findings.

Communication Skills
for Business
(Task 1)

Table of content
• Introduction
• Communication models and system used in businesses
• Communication methods and technology in businesses
• Making communication effective
• Conclusion
• References

Table of content
• Introduction
• Communication models and system used in businesses
• Communication methods and technology in businesses
• Making communication effective
• Conclusion
• References

Introduction
Communication is a process of transferring information
to another in an effective manner. It is ability to convey
message to other person in which manager easily share
information between people at workplace for attaining
commercial benefit.

Communication models and system used
in businesses
Various communication models and system are there
which used by company to convey the actual
information to others by communicating with others.
• Shannon's Model:
• Berlo's Model:

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Shannon's Model: It is one of the earliest model of
communication which introduce in 1948. As it consider
as an important through one can convey message to
others. With the help of this, one can evaluate that what
is wrong.

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Berlo's Model: It is also an important and famous
communication model which helps in building better
relationship among sender and receiver. For effectively
encoded and decoded, it is important that
communication skills of receiver and sources is best.

Communication methods and technology
in businesses
It is important for business to use effective methods to
communicate with their stakeholders at workplace. In
this, there are some methods which used by business to
convey their message to others which may leads in
reducing the chances of arising misunderstanding at
workplace.

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• Written: It is an effective method through which
human easily communicate with their workers
through symbols, signs and many more.
• Verbal: It is an effective procedures which in which
individual share information through speech.

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• Non-verbal: It is consider as an important method of
communication as it includes gestures facial
expression, eye contact, postures and many more.
• Visual: It is an effective procedure through which
sender use symbols, imagery to transfer their message
to receiver.

Benefits of Informal communication
• Alternatives system: Informal communication is
an alternative when some message can not be sent
through formal way.
• Interpretation: Under this, message deliver to the
workers which needs explanation and
interpretation this will leads in enhancing the
effectiveness of the message.

Benefits of formal communication
• Discipline: Formal communication define as well
as create discipline in workers mind at workplace
as it leads in reducing any kind of issues and
obstacles.
• Coordination of work: It is important for business
organisation as formal communication helps in
establishing coordination in entire department.