Communication Skills Assignment: Workplace Communication - EMPL4004

This assignment addresses key aspects of communication skills in a professional setting. It begins with an introduction highlighting the importance of communication, followed by an examination of communication issues in the workplace. The assignment then delves into the significance of presentational skills, offering insights into how these skills can be improved. It emphasizes the importance of content, structure, and language in presentations, as well as the need for audience awareness. The assignment also touches upon the importance of interpersonal skills and provides references to relevant sources. This document is a comprehensive guide to understanding and improving communication skills for workplace success. The assignment is structured to provide a practical understanding of communication issues and solutions, making it a valuable resource for students seeking to improve their professional communication abilities. The assignment covers a range of topics, including the importance of clear communication, presentation skills, and the impact of communication on workplace dynamics.

COMMUNICATION SKILLS
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Content
• Introduction
• Communication issues at the workplace
• Presentational Skills
• Ways to improve presentational skills
• References
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Introduction
• Communication skills are very essential for the growth of
an individual as well as for the organisational success.
• Communicational skills are of two types inter personal
and intra personal skills
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Communication issues at workplace
 Language barriers
 Lack of presentation skill
 Lack of confidence
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Cont...
• Lack of Interactive skills
• Poor listening skills
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Presentational skills
 Presentational skills
are highly important
in a company. It
helps individual in
increasing their
confidence at work
place.
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Cont....
 Every presentation
has certain elements
in it like content,
Structure language
and must be context
based.
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Cont..
 Presentation skills must be incorporated in
each and every employee as it increases the
confidence of worker. It helps them to have
their view point on companies policies and
products.
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Ways to improve presentation skill
 Practice
 Information gathering
 Understanding the audience
 Gesture based presentation
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References
 Kurtz, S., Silverman, J. and Draper, J., 2016. Teaching
and learning communication skills in medicine. CRC
press.
 Berkhof, M., van Rijssen, H.J., Schellart, A.J., Anema,
J.R. and van der Beek, A.J., 2011. Effective training
strategies for teaching communication skills to
physicians: an overview of systematic reviews. Patient
education and counseling, 84(2). pp. 152-162.
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THANK YOU
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