Placement Reflection Report - Analysis of Communication Skills

This report is a placement reflection focusing on communication skills. It describes the student's experience at ECH, a non-profit organization. The report highlights the student's pre-placement communication skills, observations of communication within the workplace, and differences noted between the student's communication style and the observed practices, particularly the use of non-verbal cues. The student reflects on lessons learned, emphasizing the importance of non-verbal cues in understanding client needs. The report concludes with strategies for improving communication skills, including consulting with colleagues and reading relevant literature. The goal is to integrate non-verbal skills with verbal communication for enhanced effectiveness.

Placement Reflection 1
PLACEMENT REFLECTION
By (Student’s Name)
Professor’s Name
College
Course
Date

Placement Reflection 2
PLACEMENT REFLECTION
Placement Description
I was placed at ECH which is a leading non-profit provider of service
which promotes self-determination as well as enabling people to have the
best feasible life as they age. My place is now ready to deliver an extended
arrange of innovative products as well as services to the market by seeking
to join its ECH family frequently. The place activities are hinged on its key
values of integrity, respect and empathy; with a healthier dose of courage,
inspiration and preparedness to take risks that are thrown in.
Knowledge before Placement
Before commencing my clinical placement, I was endowed with
interpersonal skills of communication. I was fluent in English language and
how knew to arrange my messages in a manner that is according to the
needs of my clients.
Communication Observed
I observed various communication down the chain of communication. I
remember observing the non-verbal cues including facial expression and
body movement being of great importance when my colleague was
communicating with another colleague in the wellness department.
Difference Observed
I was not used to the use of non-verbal cues in the field placement. I
initially preferred verbal communication. Thus when I observed such a great
attention accorded to non-verbal cues, I was greatly challenged.

Placement Reflection 3
Lessons Learned
I learned a lot from the communication I observed. I have henceforth
learnt to appreciate the significance of non-verbal cues in my field of
practice. I have realized that by paying keen attention non-verbal cues of
communication, I can understand the needs of my client more effectively.
Improving Communication Skills
My communication skills could increasingly improve by integrating the
non-verbal skills into the verbal skills so that I can gain from both when
communicating with my clients and even colleagues. I will thus take it as a
challenge upon myself to learn more of the use of non-verbal cues in
communication.
Resources/Strategies
The resources I will use to improve my communications skills is
through the consultation with my colleagues who have mastered these cues.
Besides this, I will read a lot of books and articles on non-verbal cues in
communication to help me be perfect and competent enough.