Communication Skills Report: Business Communication Methods and Models

This report examines the crucial role of communication skills in a business environment. It delves into various communication models, including transactional, linear, and interactive models, alongside different communication systems such as duplex and optical systems. The report also covers diverse communication methods like verbal, non-verbal, written, and visual communication, highlighting the differences and benefits of formal and informal communication. Furthermore, it explores the impact of technology, such as mobile devices, emails, and the internet, on facilitating effective communication. The report also addresses key principles of communication, including clarity, understanding, and feedback, while also identifying common barriers to effective communication. The report concludes by emphasizing the importance of these skills for conveying information accurately and fostering strong relationships within an organization. References are also provided.

Communication Skills For
Business
(TASK 1)

Table of Contents
 Introduction
 Communication models ans systems used in business.
 Communication methods and technology used in business.
 Principles of communication.
 Conclusion.
 References.

Introduction
Communication is very essential skills that are necessary to be
presented among an individual. For this, a person will capable
for transfer relevant facts and figures with each other in correct
manner. If an individual is doing working in workplace then this
type of skill that will assist them in conducting major activities
and functions in accurate manner and also developing an
effective relation with an organisation.

Communication models and system used in
business
 Transactional model of communication
 Linear Model of communication
 Interactive Model of Communication

Communication systems
There are different types of communication systems that can be used
in an organisation. These are discussed as follows:
 Duplex communication system
 Optical communication system

Communication methods and technology
used in business.
 Verbal communication.
 Non-verbal
communication.
 Written communication.
 Visual communication.

Formal communication
Benefits of Formal Communication:
 This communication increasing whole efficiency of
administration as organisational rules and regulations need to
followed.
 This will help smoothly running of communication system

Informal communication
Advantages of Informal Communication:
 This method will assist in improving relation between
employees and employers within an organisation.
 Informal method help in transfer information and data
through different channels

Usage of application for different
types of communication:
Technology has directly impact on communication. Such type of
medium assist in developing direct conversation of sender and
receiver in better manner. For this, a person can easily
converting their thoughts and ideas to others. In addition to
this, there are various techniques and methods for using such
as mobile device, emails and internet source.

Principles of communication
 Principle of clarity
 Principle of understanding
 Principle of time
 Principle of feedback

Barriers to communication
 Various types of medium can discover confidentiality of
communication
 Differences in opinions and receivers perspective
developing conflicts or disputes
 Unsuitable source and inauthentic information can build
issues in communication

Conclusion
From the above mentioned report it can be concluded that
Communication is very indispensable skills that are required to
be presented among an individual. For this, a person will able
for transfer applicable information and figures with each other
in correct manner.

References
Kurtz, S., Draper, J. and Silverman, J., 2016. Teaching and learning
communication skills in medicine. CRC press.
Pearson, J.C., and et. al., 2011. Human communication. New York,
NY: McGraw-Hill.
Schell, J.O., and et. al., 2012. Communication skills training for
dialysis decision-making and end-of-life care in nephrology.
Clinical Journal of the American Society of Nephrology, pp.CJN-
05220512.

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