Individual Report: HR Communication Strategy and Skills at Sport Love

This report delves into the critical role of communication within a business, specifically focusing on the responsibilities of a Human Resource (HR) manager. It begins by examining the principles and purposes of a communication strategy, emphasizing clarity, timeliness, consistency, and feedback, crucial for effective information dissemination within an organization. The report then explores the characteristics of effective speakers and listeners during meetings, highlighting qualities such as authenticity, confidence, and passion for speakers, and the ability to ignore distractions and ask questions for listeners. Furthermore, it includes a self-assessment of the author's communication strengths, such as open-mindedness and a positive tone of voice, and weaknesses, like using technical jargon and not being a good listener. The report concludes by underscoring the importance of communication skills at all levels of an organization for achieving business goals and fostering positive relationships. The report uses the example of Sport Love, a company, to illustrate the practical application of these concepts.

Individual Report

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1. Principles and purposes of a communication strategy that is needed to be consider by HR
director........................................................................................................................................1
2. Valuable characterise of effective speaker and listener during meetings...............................2
TASK2.............................................................................................................................................3
3. personal strengths and weaknesses in terms of communicating.............................................3
CONCLUSION................................................................................................................................4
REFRENCES...................................................................................................................................6

INTRODUCTION
The person or individual within a business firm, which has the main duty to hire new
worker for respective position, supervise employee engagement, motivate worker to perform in
desired manner, build effective relationship between bosses and employees is known as Human
resource manager (Bădin and et. al., 2016). There are number of roles and responsibilities played
by HR manager such as communicator, recruiter, training, maintaining work culture, resolve
problem etc. In this report case related to poor communication in sport love which was a major
concerned of HR manager is discussed, due to which there is a negative impact on the customer
experience.
In this report principle and purpose of communication strategy that are needed by HR
director, general characteristics that are required by effective speaker and listener. In addition,
reports also highlight own strengths and weaknesses in context to the communication.
TASK 1
1. Principles and purposes of a communication strategy that is needed to be consider by HR
director.
In the opinion of Walter H. Crockett, 2019, communication is an critical factor that
directly affects the achievement of an organization or programme. Yet still businesses that don't
put emphasis much on employees members' communication skills. Furthermore, within business
firm, communication is required at each level so that important message and information can be
delivered to internal and external stakeholders.
In general, Interaction is the mechanism under which individuals communicate with each
other to exchange information or valuable feedback. There are two parties included within
communication process one is sender and other is receiver. Sport Love company's HR manager
formulates multiple communication approaches at the moment they need to understand the same-
related values. This enable to implement impressive communication strategy, these principle are
discussed below:
Principle of clarity: It should be clearly spelt out the idea or message to be
communicated. This should be formulated so that the receiver realizes what the sender wants to
communicate (Bolfek, Milković and Lukovac, 2017). When creating a communications strategy,
Sport Love's HR director should ensure that almost every employee has a definite understanding
1

message transfer for high authority in order to perform allotted work in pleasant manner to
increase satisfaction of customer.
Principle of timeliness: This principle state that communication must be happened at
correct time which support in formatting impressive plans. Thus, HR director of respective
company deliver essential information to executives at different position which enable to attain
the predetermined goals at specific time.
Principle of consistency: This principle says that communication must be consistent with
and not in dispute with the company's strategies, proposals, programs and goals. At the moment
of creating communication strategy, HR Director of Sport Love must regard the corresponding
concept as it helps to share significant data at the moment of the necessity.
Principle of feedback: Feedback is consider as receiver's response to the sender's
received message. This can be either rational or irrational in the context of business. It is
essential to determine not if the communication technique is being properly implemented. But if
there are any obstacles then Sport Love's HR director would be able to adequately remove them.
In companies each and every strategies is prepared depending upon some purpose. Some
of the primary purpose that are consider by HR of respective company while applying
communication strategy:
 To reduce the communication gap by creating a valuable relationship between employees
and top level management within Sports love. So that important message and relevant
feedback are never missed out which help to reach the goals at specific time.
 The main intent to easy communication method is to enable staff to communicate their
opinions and viewpoints for any subject. The supervisor may use important views while
formulating a sensible strategy (CHEN and YAO, 2015).
2. Valuable characterise of effective speaker and listener during meetings
In business world, it is important for listener and speaker to be carefully involved while
communicating crucial information within company (Kolarik, 2016). It is necessary for speaker
to listen properly the feedback of employees and make suitable changes, similarly it is important
for listener to grab valuable information given by top manager of company. There are various
characteristic of speaker and listener that are significant to remove obstacles when they are part
of crucial communication.
Characteristics of effective Speaker:
2

 Authenticity: It is essential for speakers to provide only genuine data in order to pass
only precious or essential stuff to audiences. This feature creates a positive outcome in
the speaker's picture as well as in the organization by exchanging appropriate information
or statistics on the variables provided in the presentation. Confidence: The confident speaker is seen as more faithful, capable, thinkable,
intelligent, well-educated, grateful and marvellous than the less confident, uncertain
speaker. Therefore, it is important for HR of sports love to be confident enough so that
they can easily boots the confidence of other worker and convey crucial message with
great understanding. Passionate: Manager have to be passionate about their subject that is really needed to be
communicate to individuals through speech. It is the responsibilities of sports love HR
director to interact with employees they are required to prepare a standard of honesty
within their emotion this helps in developing better understanding about the information
provided (Kralewski, 2016).
Characteristics of effective listeners:
 Ignore distractions: They are several annoying stuff that even the audience must
disregard in order to grasp properly the valuable message of speaker and can share the
significant item to other member.
 Ask question on regular basis: This is consider to be valuable feature of good listener,
as they should not feel any kind of shame and embarrassed while asking question back to
speaker. In case of sport love employee must regular ask frequent question to
management that help to remove any problem and work with
 Understands the speaker: It is essential for a listener to realize the speaker, so that it
can be clearly understood what he/she is talking about (Srinivasa and Deka, 2017). It is
stated that HR Director of Sport Love develop such characteristics throughout every
personnel employee so that they can understand every data that the person shares as a
speaker during the conference.
3

TASK2
3. personal strengths and weaknesses in terms of communicating.
In recent time, it is very crucial for each and every personnel to have delightful skills
while communicating with other as it shows the upbringing and belongingness. There are
number of strength and weakness within an individual related to communication, some of mine
are discussed below:
Strength:
 Open minded: I always to be a part of communication without setting any agenda which
helps me to make a commitment while understanding the viewpoint of other person. In
case if I feel that me and my member have different opinion, I try to reach middle
grounds which would be beneficial for all that would result in better and advance
outcome.
 Tone of voice: My main focus being a part of any conversation is to maintain a pleasant
and composed voice tone which help to set a good mood with the person or parties
involved in conversation. I always tries to control my anger and aggressive way of
talking which can be unhelpful for me and impact the overall situation.
 Confidence: It is essential to have good or positive level of confidence in the person
when it comes to communication. I have a strong amount of trust that helps me to give a
lecture, to become a speaker in conference with countless individuals at the Sport Love
business.
Weaknesses:
 Using technical words: It's one of my biggest weaknesses that I need to defeat so I can
effectively communicate and share the information that is necessary. Using more
technological phrases while working with team members leads to issue creation which
hamper work of entire team. This is because many team members are not competent as
well as English is not their national language.
 Not a good listener: I have to work on my this major weakness that I don't listen clearly
the opinion, feedback of other which creates problem for me many-time while
performing any task. I neglect the important part of conversation or do not concentrate to
the words of speaker due to which I am not able to create instant solution to different
problem faced while working on certain task.
4

CONCLUSION
It was concluded from the above report that there is a specification for proper
implementation of communication approaches in the organization. For adequate exchange of
information and statistics related to company. There's many principles and significance for the
communication strategy as well as the goal of Sport Love that is needed to be achieved in desired
time. Having efficient listeners and speakers in the conference is crucial since it will lead to
efficient choices being made. Business performance is depended on effective communication,
therefore it is very crucial for all of the staff at all levels organization's to communicate in
meaningful manner. Communication skills, however also have a major and significant role in
each person's life and also in trying to take a higher position in a business environment.
5

REFRENCES
Books and Journal
Bădin, L., and et. al., 2016, June. Reflecting on Romanian Universities Ranking: An Entropy-
Based Approach to Evaluate Scientific Research. In International Conference on
Informatics in Economy (pp. 175-183). Springer, Cham.
Bolfek, B., Milković, V. and Lukovac, M., 2017. The Impact of Internal Communication on
Employee Satisfaction at a Workplace. Oeconomica Jadertina. 7(1). pp.16-27.
CHEN, X. and YAO, M. P., 2015. Relationship of security, social support and work-family
conflict among oil enterprise employees. Modern Preventive Medicine. 18. p.012.
Kolarik, D., 2016. Suvremena tehnologija u poslovnoj komunikaciji (Doctoral dissertation, Josip
Juraj Strossmayer University of Osijek. Faculty of Economics in Osijek. Chair of
Quantitative Methods and Informatics.).
Kralewski, D., 2016, September. Business models of Internet of things. In EuroSymposium on
Systems Analysis and Design(pp. 85-103). Springer, Cham.
Srinivasa, K. G. and Deka, G. C. Eds., 2017. Free and Open Source Software in Modern Data
Science and Business Intelligence: Emerging Research and Opportunities: Emerging
Research and Opportunities. IGI Global.
6