Personal Development Report: Communication Skills and Reflection

This report is a personal development plan focusing on improving communication skills. It details challenges faced, particularly shyness and difficulty in expressing ideas, and how these issues impacted the student's personal and professional life. The report outlines an action plan that includes active listening, understanding non-verbal cues, developing emotional intelligence, and seeking feedback. The student also discusses their research interests in health and social care, particularly maternity services, and how their communication skills are essential in this field. The Gibbs reflective model is used to analyze the experience, feelings, evaluation, and conclusion, highlighting the importance of effective communication in both personal and professional contexts. The report emphasizes the student's commitment to continuous improvement and helping others, which has influenced their decision to pursue a degree in health and social care.

Personal Development Plan 2

INTRODUCTION
Communication skills are providing capabilities regarding giving as well as receiving the
various kinds of information. It include Feeling, ideas and what happening around us. It includes
speaking, listening ,empathizing as well as observing. Present report focuses on various
challenges faced by me within my first year out of them communication is the most important
one. Report focuses on Learning on the module and Research interest as well as principles &
values are evaluated via reflective model Gibbs cycle frameworks (Berman. and Chutka, 2016).
LEARNING ON THE MODULE
While in 1st year I was faced various challenges within my first year as I was feeling
very shy, and I was unable to communicate properly to my friends, seniors and also my family
members. Communication plays a significant role in both personal and professional life. It also
plays major role while developing our relations with our life partner. The ability to communicate
accurately, clearly is a vital life skills as well as something that cannot be overlooked as for
learning any skill there is never too late as I was my 30s I was came to realised that I have
decided to improve my skills of the communication (Berman. and Chutka, 2016). As it is
known that effective communication skills is useful in career development and sharing ideas and
opinions with others. For learning the communication skills first there is a need of the
developing the action plan as for that first and foremost thing I have to do is listen properly as
learning to listen is not focussing that only paying attention to the words that can be spoken by
others as according to that it that what others are saying and not satisfying. So it is the first and
foremost to do what other person is saying (Ellison, 2015). The that I have to do is to understand
that the such as by the as it covers various aspects such a pitch and tone of the voice, facial
expression, eye contact, posture, body movement as well as physiological changes for example
sweating. After that I have tried that understanding that I can develop my skills by watching
more movies and try to communicate my friends and family members (Ellison, 2015). Next step
I have to follow is that I have to as Emotional intelligence all covered the skills such as social
and personal skills. The social skills includes such as empathy while the personal skills involves
such as motivation, self-regulation, self awareness and many more. I also try to communicate
with people and asked for the honest feedback, so I get to know that where the improvement is
needed. Such I can take feedback from my peers, managers as well as my family members also. I
was very shy and also my peers help me that I have to tried to speak slowly as well as loudly as
1

I have to give a pause while peers listen to me properly (Berman. and Chutka, 2016). I have to
make plans that I have not to try to speak when I was feeling tired as at that time I speech was
harder to understand. I also tried to communicate more in sentences rather than long phrases.
After that I have to care communicate while thinking of others as embarrassment is unable to
develop my communicating skills. besides that, by reading various books and academic literature
will help me in improving my skills. Along with it, with use of online dictionary I can enhance
my vocabulary and writing skills.
Research interest
My research interest is in health and Social care. The field is to related to providing
maternity services. Especially A and E services that involves the ambulance services, urgent
contact care services involves the telephones as well as services that are out of hours.
I also did study that can be related to the design regarding healthcare services as well as
evaluations so I have to see a specified interest within People who are unable to speak properly.
Recent research includes within the study regarding the services of the mental health as it
involves the research within way that the patients can experience data that can be more collected
as well as impacted service increasing within the maternity services within the NHS mental
health services (Choudhary. and Gupta, 2015). According to this research I was unable to
communicate properly communicate clearly is a vital life skill realised that I have decided to
improve my skills is a need of the developing the action plan as for that first and foremost thing
only paying attention to the word .Next step I relate my own understanding regarding the
emotional intelligence a try to communicate with people make plans that I have not to try when I
was feeling tired. I also came to realises that I can develop my skills by watching more movies
try to communicate with people takes feedback from my peers, managers as well as my family
members also speak slowly as well as loudly (Ellison, 2015).
How principles & values challenged in it?
While in participation I came to realized that my communication skills are not developed
properly. For that I have to focus on the Gibbs reflective model According to that I have to
followed a Gibbs cycle frameworks such as
Description- As here I have to describe my shyness problems or weak communication in details
as the main points includes in that I am weak within my communication skills and this thing I
came to realize within my first year. For that I was feeling very shy as I was unable to
2

communicate with my friends and family members. Initially avoided his but later when I was
approaching with 40s I came to realise that my one of my twin is also facing the same problem
than I immediate take actions regarding improving my skills (Berman. and Chutka,2016).
Feeling- Before that I was feeling like something is incomplete, sometimes I faced the situation
where I felt like embarrassment situational. I was felt the worst when my family also affect by
this problem as one of my twins faces the same problem. After that when I tries some actions
plan and that aids me to improve my such skills I feel like relaxed. Now I feel happier as I am
improving day by day.
Evaluation- After that I have evaluated that this situation makes me more strong as earlier I was
feel weak as due to this problem I am interested to help others and make life better so yes I
decided to get degree in health and social care. So I evaluated that this problems eventually
aids me to helps others and this is more positive feeling than ever I feel (Choudhary. and Gupta,
2015).
Conclusion
At last, I came to realize that My problem gives me a goal of helping other, so I help others and
make life better for other people get degree in health and social care. So earlier It was worst
feeling but later on I think that now I can help other more properly s I was facing the same
problem so I treat them properly.
CONCLUSION
From report it is summarise that communication helps in sharing and expressing ideas so,
if someone is weak feels that someone feels very incomplete even if these problems can be
faced by one of the twins also. For overcoming such situations I was unable to communicate
properly communicate clearly is a vital life skill realised that I have decided to improve my
skills is a need of the developing the action plan as for that first and foremost thing only paying
attention to the word Next step I relate my own understanding regarding the emotional
intelligence a try to communicate with people make plans that I have not to try when I was
feeling tired. Furthermore, I dd analyse with help of Gibbs reflection model that describes in
depth about my problem and what skill I need to learn and gain.
3

REFERENCES
Books and Journal
4

5

6