Communication Skills Report: A Comprehensive Overview

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Communication skills
The ability of a person to convey or express or share their feeling and ideas effectively is
defined as communication skills. The communication skills allow a person to be understood and
to understand others in an effective manner. Effectively conveying ideas to others, public
speaking, receiving and giving effective critical feedbacks, effectively conveying to the
conversation, and taking part in it are included in the effective communication but it is not
limited to these only.
Oral communication skills
This communication skill is the most frequently used for conveying messages, ideas, and
feeling to others. The oral communication skills may include conveying message or ideas in
workshops, video conferencing, telephonic, meetings, interviews in-person, presentations, and
many others. The oral communication skill is instant, it costs nothing, and most importantly it is
direct (De Grez, et.al., 2012). The skill of oral communication is also helpful because it allows
in picking up clues in non-verbal ways such as body language, pitch, tone, facial expressions,
etc. Oral communication is important in making a strong connection and relationship with the
people.
Written communication skills
This communication skill is mainly used in making a powerful business relationship. This skill
of communication includes embracing the gamut from PowerPoint presentation, flyers, posters,
bulletin boards, formal letters and memos for internal business, emails, and many others.
Effective written communication requires choosing the words carefully that will send out a
message or idea accurately and cogently (Stokoe, 2014). This communication skill is the best
for conveying technical information and it can be used to convey a message to multiple people
at a time.
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References
 De Grez, L., Valcke, M. and Roozen, I., 2012. How effective are self-and peer
assessment of oral presentation skills compared with teachers’ assessments?. Active
Learning in Higher Education, 13(2), pp.129-142.
 Stokoe, E., 2014. The Conversation Analytic Role-play Method (CARM): A method for
training communication skills as an alternative to simulated role-play. Research on
Language and Social Interaction, 47(3), pp.255-265.
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