Communication Skills for Business: Analysis and Recommendations Report

This report provides a detailed analysis of communication skills in a business context. It begins with an introduction emphasizing the importance of communication within organizations, covering communication models, systems, methods, and technologies. The report explores various communication models such as Shannon's and Berlo's, alongside different communication systems, including Voice over Internet Protocol (VoIP). It further delves into communication methods, differentiating between verbal and non-verbal communication, and examines the advantages and disadvantages of formal and informal communication. The report also touches upon the role of technology in business communication and concludes by emphasizing the principles of effective communication, such as simplicity, to ensure messages are easily understood. The report references relevant literature to support its findings.

Communication Skills
for Business
(TASK 1)

Table of Content
 Introduction
 Communication model and system used in business
 Communication method and technology in businesses
 Making communication effective
 Conclusion
 References

Introduction
Communication is said to be utmost important system of an
organization. It used to keep all their staffs and members of
the business to inform regarding internal and external
relevant to any specific activities those are done during the
time.

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Range of processes used to communicate with different
stakeholders:
This seems to be more essential aspects in stakeholder
communication that is being determine the overall target of
audience. Through effective and deliberate input from all
known panel to search the unknown group

Communication model and system used in
business
Communication procedure is said to be exchange
information, idea, feeling an emotion by which signal or
behavior of people can be determining in effective manner.
At the time of communication phase, a sender sends or
encodes a reliable message by using a preferred channel or
medium.

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Different communication
model:
Shannon’s Model: It is
known as one of the vital or
earliest models of
communication that are
implemented by Shannon.

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From the above chart, it has been illustrated that
communication would take place and also assist one to
determine what would go wrong for the company. Sources is
basically said to be person or an individual that send message
with the use of a channel called transmitter.

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Berlo’s model: This seems to be another communication
model in which the relationship among individual sending
message and receiver is analyzed. As per this model,
message to be accurately encoded and decoded.

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Types of communication
systems:
Voice over internet
protocol: It would offer
a great alternative to a
landline phone system.

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Informal method of communication: It is said to be more
crucial aspect that is not depend on formal channels but to
employ informal communication. It is categorising into
various parts.
Hallway conversation: These meeting is huge way for one
to one communication, but also be clear and does not
establish false predication with dropped aspects.

Communication method and technology in
businesses
It consists of imparting or changing opinion or
information among people through using speech, writing or
sign. There are various ways to make overall
communication between to people.

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It consists of two aspects. Such as:
Verbal communication: I t is demanded that use of words
in delivering all intended message. The two important
forms of verbal communication that consist of written
and oral communication.

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Advantage of formal communication:
Increase overall efficiency: Such types of communication
is predetermining rules so enhance the productivity of
the company.
Permanent record: This particular copy of
communication is always preserved to seek the copy of
their necessary.

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Disadvantage:
Wastage of time: It is more effective for top level
management with their staffs by maintaining the board
of succession at any given point of time.
Lack of initiative: Every individual does their role and
duties by following particular predetermine systems
which is missing in this communication.

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Various types of technology in business communication:
Companies need to use a wide range of mobile device
and other application that employee can use for marketing
and overall networking purpose. Some of them are discuss
underneath:
Internet: It is more than any factors that has been changed
the manner that companies do their business in effective
manner.

Making communication effective
The information that can be made in the form of written
and spoken, personal or impersonal as per the demand of the
situation. Basically, the communication process consists of
sender, receiver and reviews of employees.
Principles of simplicity: It is the role of people to make
message more simple and easy so that it would be easily
understood to everyone.

Conclusion
This project report, it has been concluding that
communication is more reliable ways to interact with other
person. This will lead to make better understanding of all
information those are convey between them.

References
Kurtz, S., Draper, J. and Silverman, J., 2016. Teaching and
learning communication skills in medicine. CRC press.
Pearson, J.C., and et. al., 2011. Human communication.
New York, NY: McGraw-Hill.

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