Business Communication: Skills, Role, and Impact Analysis

This report provides a comprehensive analysis of communication within a business setting, emphasizing the application of communication skills, explaining the role of effective communication, and describing the impact of different communication methods in a business and managerial context. It highlights the importance of ethical communication, teamwork, and various learning styles in conveying information accurately and reliably. The report also discusses the benefits of effective communication, such as increased employee engagement, improved productivity, and stronger customer connections. Furthermore, it examines the advantages and disadvantages of different communication channels, including verbal, written, and non-verbal approaches, and recommends strategies for enhancing communication processes within organizations to achieve better performance and sustainability. Desklib provides access to similar reports and solved assignments for students.

COMMUNICATIONS

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
APPLYING COMMUNICATIONS SKILLS WITHIN A BUSINESS SETTING.......................3
EXPLAINING ROLE OF EFFECTIVE COMMUNICATION WITHIN BUSINESS..................4
DESCRIBING IMPACT OF DIFFERENT METHODS OF COMMUNICATION WITHIN A
BUSINESS AND MANAGERIAL CONTEXT.............................................................................5
CONCLUSION................................................................................................................................6
Recommendation .......................................................................................................................6
REFERENCES................................................................................................................................1

INTRODUCTION
Communication is the process of creating ideas, ideas, feelings , etc. for providing
certain information. In current era, communication is important as it helps in gaining clarity
and transparency for achieving building trustworthiness in industry. Present report will include
the important skills that helps in conducting business practices by establishing effectual
communication. Current case study will give emphasis on the explaining role of affective
communication within business. It will involve impact of different methods of communication
within business managerial context.
MAIN BODY
APPLYING COMMUNICATIONS SKILLS WITHIN A BUSINESS
SETTING
Communication helps in several ways to give crucial information for taking decision
in effective manner. This should be conducted in ethical manner so that properly processing and
appropriate manner to deliver essential elements data so that clear thought can be created in
receivers mind (Lauff and et.al., 2020). In order to implement effective communicational
practices there should be involvement of different life styles, team work, presentation, proper
decisions, ethics, etc.
Learning styles involves visual, auditory and Kinesthetic which play different role in
making communication process so that proper message can be delivered. Visuals involves
linguistic and spatial which gives details to make easy visualize faces and places. Kinthetics
learners includes touching or moving to get concentrated to cover larger set of knowledge.
Auditory gives emphasis on listening so that they can learner and communicate appropriately.
In order to communicate information it is essential to give the data in ethical manner
without making alteration and modifying o that true sense can be obtained. For conducting
business practice sit is essential for all level employees to have accurate, reliable , complete and
relevant information for taking better decision. Team work as well highly essential for the
purpose of setting coordination and integration for deriving overall objectives of business.
Communication play significant in having appropriate level of collaboration among all
functional areas (Mihaela, 2021). Way of presenting the information and method of
communication like written, oral and body language contribute highly in affecting the result

derived from particular conversation. The skills like collaborating work, strategic decision, etc
can be made by implementing essential strategy that can force on delivering complete
information among employee s for saving et
There are various types of challenges which occurs due to lack of communication. In current
environment there are various complications that can be formulated due to disputes, conflicts,
etc which can be removed by having two way of communicational procedure (Verčič and
Špoljarić, 2020). While conducting business practices it is important it is important to focus on
the factors which includes sharing accurate, fair, relevant and reliable information with
respecting other people. Team work can be motivated by providing awareness of its benefits
so that effectual conducting can be obtained. These mentioned course of practice largely
contribute in having sustainability so that better performance can be derived. It becomes
possible by having spreading awareness about relevant business activities.
EXPLAINING ROLE OF EFFECTIVE COMMUNICATION WITHIN
BUSINESS
Communication is crucial for implementing into business activities as it allows to gain
the complete information so that overall aspects can be covered. There are various benefits
which can be achieved by organization for attaining desirable position (Burgener, 2020).
Effective conveying can largely contribute in having employee engagement that can lead to
establish collaborative working. Team work can lead to get specialization skills, etc that
highly requires smooth communication process so that clarity of role sand responsibilities, etc
can be conducted. Connection in case of declining disputes and grievances is important so
that loyalty and reduce employee turnover can be achieved proper functioning.
In order to increase productivity communication largely share in creating working
culture which is positive towards both the employees & organizations so that staff personal
objectives with overall firm goal can be attained. Communication can allow to learn different
styles of working through permitting subordinates to share ideas so that innovativeness can be
developed. Connections with customer can help the firm to deliver higher level of satisfaction
in order to develop larger market share. Communicational decisions should be made by
having the relevant aspects through focusing on executing different learning styles so that
importance of ethical actions can be evaluated.

Communication play centric role in influencing particular decision and encourage staff
to develop team work based working in company. It can permit the entity to be resolve the
issues with employees so that making them feel valuable asset for organization. It contributes in
developing motivation working scenarios through executing training & development so that
higher productivity can be achieved (Ali and et.al., 2021). There are various factors which
influences the decision making process of company which can be controlled by developing
advocacy among employees in turn higher productive can be attained. Positive outcome with
help of suitable communications strategy can be derived. Ethical operational practices can be
enhanced through having focusing on mentioned learning styles. On the basis of given
information it can be evaluated that fair actions, team work, learning style can be developed by
executing two way communicational pattern. It can be interpreted that it includes exchange
of information, goal achievement, decision, spreading awareness, etc.
DESCRIBING IMPACT OF DIFFERENT METHODS OF
COMMUNICATION WITHIN A BUSINESS AND MANAGERIAL
CONTEXT
Conveying information can be done by adopting different kinds of methods which all have
different kinds of benefits and drawbacks. Each method highly influence the organizational
practices. There are few different forms of communicational channel which comprises verbal,
non verbal, non verbal, written and visual approach. Each approach play significant role in
providing different kind of comfortability and understandability so that correct meaning of
message .
Every organization has different kinds of hierarchy which adopts suitable kind of
strategy so that purpose of establishing business can be attained. Verbal communication
provides assistance in getting connect with people so that higher engagement is created. It
impact the firm both in positive and negative manner by depending upon the tone utilized. In
verbal communication helps employees to get clarity easily at any stage of its process. This
creates positive impact by allowing employees to be efficient in developing trustworthiness.
There are certain negative negative effects as well listener can feel complexity in

understanding and may be wrong interpretation can be exerted. It can adversely affect growth
of firm. Written communication method is process can be associated with utilizing digital plate
form for providing information such as email, report, memo, etc This positively affect the
functioning the company as it can allow deliver information with maintaining the proof and
clarification with involvement of details that is significant terms so that transparency can be
maintained. In order to share and convey any new policies, procedure, structure it is beneficial
for the company to sue written form of method. It is essential to use written communication for
delivering any new rules and regulations so that clarity can be developed. It can create positive
impact on organizational practices which comprises clarity, less time consuming, highly
efficient. It is used to conduct properly hierarchical practices so that efficient activities can be
achieved. There are various actions which can contribute in having proper functioning of the
company that becomes possible by implementing proper communication strategy. Listening is
another method of communication which focuses on having clarity through understanding other
people's perspective.
There are few other kinds of approaches as well which are sued as communicational
channel to share the different kinds of data in effective manner. Non verbal communication
approach is used to present the details by focusing on facial expression,. Posture, eye contact,
hand movements, touch, etc. In organization it is important for the company to sue relevant and
respectful actions through maintaining appropriate and suitable expression in turn higher
positive outcome can be attained.
CONCLUSION
From the above report it can be concluded that effective communication is important for
proper functioning of business practices. There are various types of roles which are played by
communicational pattern which involve achieving goals, effectual learning styles, developing
ethical practices, clear understanding, taking strategic decision. Each method of communication
has certain positive and negative impacts so that according to suitability specific approach
should be adopted in order to fulfil the particular purpose of company.
Recommendation

 It is to be suggested to the company to apply standardization process at company which
will improve the communication process. Working guidelines should be clearly and
correctly defined and that too in written form via emails.
 It is recommended to conduct meeting, if required, this is because it leads to wastage of
the employee’s hours that leads to decreased productivity (Hamza and et.al., 2021).
General information can also be shared via messages or mails.
 It is advised to the organizations to make inter-departmental communication effortless.
The departmental information should flow correctly and frequently so that there will be
no delay in work. With use of intranet segments, members can easily communicate and
share documents needed.
 It is recommended to make face-to-face discussions with the employees so that they can
easily understand the task or strategy. It becomes easy for the managers to convince the
employee’s without any confusion.

REFERENCES
Books and journals
Ali, B. J. & et.al., (2021). Business Communication Strategies: Analysis of Internal
Communication Processes.
Hamza, P. A & et.al., (2021). Business Communication Strategies: Analysis of Internal
Communication Processes. Journal of Humanities and Education Development.
3(3). 16-38.
Burgener, A. M. (2020). Enhancing communication to improve patient safety and to increase
patient satisfaction. The health care manager. 39(3). 128-132.
Lauff, C. A. & et.al., (2020). The role of prototypes in communication between
stakeholders. Design Studies. 66. 1-34.
Mihaela, T. (2021). Management Communication And Leadership In School Organizations In
The Current Context. Annals-Economy Series. 1. 333-338.
Verčič, A. T., & Špoljarić, A. (2020). Managing internal communication: How the choice of
channels affects internal communication satisfaction. Public relations review. 46(3).
101926.
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