Effective Communication Skills in Business: Task 1 Report Overview

This report provides an overview of communication skills in a business environment. It begins with an introduction emphasizing the importance of effective communication for organizational sustainability. The report then explores various communication models, including Shannon's model and David Berlo's SMCR model, and different types of communication systems, such as optical communication. It discusses diversified processes for stakeholder communication, like meetings, and communication methods and technologies, including written and verbal communication, and the impact of the internet and mobile devices. The report emphasizes the importance of clarity and simplicity for effective communication and identifies emotional barriers and lack of attention as barriers to effective communication. In conclusion, the report highlights communication as an integral part of organizational success and the role of technology in facilitating effective information dissemination to stakeholders.

Communication Skills for
Business
Task 1

Table of Content
• Introduction
• Communication Model And Systems Used In Business
• Models Of Communication
• Types of communication systems
• Diversified Range Of Process Which Is Used To Communicate With
Stakeholders
• Communication Methods And Technology In Business
• Use Of Technology In Different Types Of Communication
• Making of communication effective
• Barriers of Communication
• Conclusion
• References

Introduction
Communication is important aspect which is need to be
profound in organisation for attaining sustainability. To make the
communication process more better required to adopt effective
communication channels. This will enables the top management of
organisation is to effectively disburse the roles and responsibilities
to different departments and employees to accomplish their goals
within given framework of
time.

Communication Model And Systems
Used In Business
Communication is refers as the process which includes transfer
in medium of information from one place to another. It is one
of the which is mainly used regarding sharing of the idea,
views and feelings which depicts the behaviour of an
individual. In context of business, it is important process
which is mainly used in disbursement of duties among the
employees which they have to perform within the
organisation.

Models Of Communication
Shannon's Model: It is one of the original model which
provides the information regarding functioning of ratio and
telephone technologies. This model of communication
consists three different aspects which includes sender, channel
and receiver.

Cont..
David Berlo: it is observed that in 1960 the model of
communication which is provided by Shannon and
Weaver's known as linear model is expanded by David
Berlo and created the new model of communication
which is known as SMCR. This will depicts as Sender-
Message-Channel-Receiver model which has
segmented the important aspects into different and clear
parts.

Types Of Communication Systems
Optical communication systems: The process of
communication is depends upon light as per the characteristics
of this system. This will includes efforts taken by the
transmitter regarding conversion of information into optical
signals which are finally reached towards the point of
recipient. After that this message is decoded by recipient and
respond accordingly. Under this model of communication
light travel through the medium of optical fibre.

Diversified Range Of Process Which Is
Used To Communicate With Stakeholders
Meeting: This way of
communication majorly used to
communicate with employees
and business clients. This will
helps to effectively provides the
roles and responsibilities to
employees and disbursement of
business objectives to clients.

Communication Methods And
Technology In Business
Written communication: It is the type of communication where
message send in written form. For ex., E-mail, text messages
and SMS.
Verbal communication: This will includes disbursement of
messages between two persons by using speech.

Use Of Technology In Different Types
Of Communication
Internet: After emergence of internet there are many new
communication methods evolved which provides their effort
to make the communication more easy in business
environment. For ex., Social media, E-mail etc.
Mobile devices: Mobile devices brings ease in communication
process which allows both the parties to send and receiver
messages from anywhere and at any time.

Making Of Communication
Effective
Clarity: All the messages which are delivered are required
to clear in nature.
Simplicity: All the information which are provided by the
top management within the organisation is required to
simple in nature and easy to interpret. It means simple
language and words are used which not provides more
than one meaning.

Barriers Of Effective Communication
• Emotional barriers effects the capability regarding
expression of emotional in effective manner
• Lack of attention and interest of receiver