Analyzing Effective Teamwork and Communication at Softwire: A Report

This report provides an analysis of effective teamwork and communication within the context of Softwire, a UK-based software engineering and digital solutions provider. The report emphasizes the importance of communication in fostering a positive work environment, facilitating goal achievement, and building strong relationships among team members. It discusses various methods employed by employers to enhance communication, including one-on-one interactions, two-way feedback, appreciation, team-building activities, and the use of effective communication platforms. The report also explores communication theories such as Communication Accommodation Theory, Symbolic Interaction Theory, and Groupthink, illustrating how these theories are applied within Softwire to improve employee performance and organizational productivity. The report concludes by highlighting the impact of effective communication on creating a healthy work culture, reducing misunderstandings, promoting empowerment and transparency, and ultimately, enhancing the overall success of the organization. The importance of effective communication and teamwork is emphasized for achieving organizational goals and objectives.

Effective Team Work
and Communication

Table of Contents
INTRODUCTION...........................................................................................................................1
Main Body.......................................................................................................................................1
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
Effective team working as well as proper communication plays very essential role in the
growth and development of a business entity as it assist in creating positive working environment
at workplace. This will help staff members of the company in order to interact with their
colleagues and peers in an effective manner and can easily accomplish their goals and objectives
within given time period. Apartfrom this, it has also been said that communication might affect
the whole team work in positive as well as negative manner. Therefore, it becomes essential for
the staff members to communicate with each other in order to create healthy, positive as well as
strong relationship with each other. In the present report, Softwire, which is an organization
which is chosen as the base organization. It has been identified that company provide bespoke
software engineering aswell as digital solution to different fastest leading brands within UK.
Primary aim of Softwire is to develop best and most possible environment whichassist in
developinghighquality software whichas a result satisfy the requirements of customers.This is a
report whichincludes a discussion about communicationand team work among workplace along
with the performance of employers in the business organisation.
Main Body
Communication is defined as a process in which one person transfer the information to
another person by adopting different signs, symbols and so on. In building a team, it is necessary
to maintain a favourable relationship among the member of team at workplace. It accelerates
whole performance level of the team and business organisation in an effective manner.
Therefore, it is important to have a good communication in order to support the team in proper
way. Apart from this, the manager motivates its member of team to make a clear communication
among each other. It helps in making good coordination while performing work within business
organisation. It helps in accelerating the chances to achieve favourable results at marketplace. In
reference of Softwire, it is necessary for manager of company to possess good communication
skills in order to make healthy relationship with the member of team. Apart from this, the good
communication skill helps them in performing different activities and tasks in better way.
Therefore, it is important for manager to effectively communicate with member of team in order
to perform their task in an effective manner. Beside from this, there is different method which is
adopted by employer to communicate with its member of team. It is necessary to have a good
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communication skill for motivating employees towards achieving goal and objective within
business organisation. It helps in coordinating different business activities and functions for
performing them in better manner. Also, it motivates employees towards achieving goal and
objective of business organisation. It assists in boosting productivity as well as efficiency level at
workplace.
Having one to one interaction: It is essential method for employer to one to one
interaction with the team member in order to increase their motivation level at workplace Apart
from this, the leader assesses the needs and wants of employees in order to increase their
potential towards work. It helps them in increasing their performance level at workplace. It
assists in increasing success and growth of company in upcoming period of time.
Encourage two way feedbacks: It is compulsory for manager to build two way of
communication with subordinates within business organisation. It helps in increasing the chances
of achieving favourable results. In order to achieve positive outcomes, manager provides
opportunities to employees in order to gain better solution. In two way feedback, it is essential to
have a good communication that helps the member of team in boosting the productivity as well
as profitability level.
Show appreciation: It is important for manager to guide employees that they are essential
for organisation. By use of this, employer can motivate worker in order to increase their morale
and motivation level at workplace. For instance, the management team of Softwire, encourage its
subordinates by communicating their ideas in an effective manner. It helps in increasing
motivation and satisfaction level of member of team within business organisation. It helps in
boosting efficiency as well as effectiveness of business organisation.
Performing team building anddevelopment activities: It refersto the most essential
method in order to improve the performance as well as productivity of the team members inan
effective manner. Generally, it is a way which helps both employers as well as team mates in
order to create better communication system for healthy and strong relationship. For instance, if
managersor employers conduct variouskinds of business functions such as outdoor activities,
group meeting, managements related activities so that every individual start communicating with
each other in an effective manner. This as a result, helps in accomplishing organizational goals
and objectives within given time period and in effective manner.
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Promote communication as well as collaboration: With the help of collaboration with
team members in an effective manner, it becomes easy for the employer in order to communicate
with them in a better and positive manner. This as a result assist business organization in
promotes differentcapability and skills of their staff members. For instance, an effective leader
communicates in a positive manner with the employees aswell as shares their opinion, thoughts
and ideas with each of them. This assist in developing better communication with the employees.
Along with this, team members havethe opportunities to questions theirleader on different
aspects and adopt various sort of tools inorder to collect information which increases their
efficiency and performance.
Use effective platform of communication: It has been identified that each and every
team work needs effective and appropriate communication in order to accomplishtheir predefine
goals and objectives within limited time frame. For transferringand sharing data and information,
employer requires to selectbest, suitable and appropriate platform for communication. This as a
result, help them in interacting with workers and motivating them in an effective and appropriate
manner. For example, anorganization adopt different types of applicationsuch as emails, social
media, messages, phones and soon so that they can effectively communicate with their staff
members. As a result, it might aid in eliminating the chances of disputes and issues within the
workers.
All theabove stated methods are quite essential in other to make better and effective
communication withthe team members at workplace which as a result contribute in orderto
enhance and improve the performance of staff members as well as employer
There are various communication theories and few of them used by higher authorities of the
Softwire company to improve the communication and performance of employees in the
organization. few communication theories are discussed below –
Communication and Accommodation theory – This is an important theory which
includes motivational aspect between two persons. Manager of the Softwire company
communicate in two ways first is divergence and second is convergence. Convergence represent
that the speaker or communicator try to copy communication style of others. On the other hand,
divergence represent that the speaker or communicator try to modify their own communication
rather than focusing on other’s communication style. Manager of Softwire applies both ways of
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communications, convergence to attract or influence employees and divergence to motivate and
encourage employees
Symbolic interaction theory – In this kind of theory employer or managers use symbols
for interaction or communication in the organization. For effective communication manager of
Softwire company apply this theory they use symbols and assign meetings for better interaction
with the employees. By using this technique higher authorities can easily communicate with
employees in the organization. Manager interact or communicate with team member by using
various symbols with the motive to share their views and opinion. This make employees
comfortable and feel free to share their views and also enhance their communication skills.
Group think – This is also a one of the most important theory of communication, in this
manager or employer maintain comfortable and coordinative working environment for teams in
order to manage performance of group. This will help in improving the performance of
individual member of the group and this give desirable outcome to the company. For example, if
manager of the company applies this theory then they need to encourage their team or group
members and also try to share positive and effective ideas.
All the communication theory helps the managers and higher authorities to effectively and
properly communicate at workplace. With this manager also maintain positive relationship with
their team or group members that directly contribute in increasing the productivity level of
workers as well as organization.
Employees performance and communication is also playing an important role in the
organization to increase the productivity and profitability. Manager of softwire company create
or develop positive and comfortable working environment by effectively communicate with their
team or group members. Improper or ineffective communication develop negative working
culture which decrease the productivity and the performance of the company. Whereas effective
and proper communication play an important role in the organization this will create positive
working environment and enhance the overall performance of the company. This boost the moral
of employees and also focus on employee’s retention for long period of time. There are some
ways through which companies can improve communication at workplace, few of them are
discussed below –
 Less misunderstanding – Misunderstanding or conflicts creates in the organization
because of ineffective means or ways of communication, manager need to share
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information with their employees in proper and effective manner in order to avoid
misunderstanding or conflicts in the organization. if manger choose effective mean of
share the content, tasks and goals with the team members this reduce the chance of
conflicts between them.
 Empowerment and transparency – Effective communication provide empowerment and
transparency at workplace and also increase the productivity and profitability of the
organization. Team members feel more empower when they have lots of information
related to the project then they effectively and properly execute their tasks with more
confidence. This will directly or indirectly boost the moral of the team members.
Transparency is an effective way to bring productivity in the performance of employees
and this motivate team members towards the assigned task so that they can easily execute
their activities and tries to attain positive and desirable outcomes.
 Healthy culture – It is in the hand of management of the company to provide healthy and
comfortable working environment to the employees. communication play an important
role in creating healthy working culture in the organization. if employees and managers
maintain good relationship in the organization this automatically develop healthy and
positive working culture. For this it is important for manager to effectively communicate
or interact with their team members and understand their problems in order to boost their
moral.
CONCLUSION
With the assistance of above discussion, it can easily be concluded that in an organization
effective communication and team work plays very crucial as well as essential role. With the aid
of this organizational goals and objectives will be accomplished in an effective and appropriate
manner. Along with this, it has also been identified that employers are highly responsible in
creating positive and healthy relationship among the team mates with the assistance of effective
communication. Asa result it will aid in reducing conflicts and disputes arise among the
workplace as well as help in producing high quality goods and services to their consumers.
Furthermore, it has also been concluded that team activities assist in developing personal as well
as professional relationship which leads towards the growth in near future. Therefore, it has been
concluded by creating healthy working environment, employees can easily accomplish their
goals and objectives and produce best outcome in order to maintain long term sustainability.
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REFERENCES
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