Communication Theories and Techniques in Health and Social Care Report

This report delves into the critical aspects of communication within health and social care settings. It begins by applying various communication theories to a case scenario, highlighting the importance of effective communication between healthcare staff, patients, and their families. The report then explores the implementation of communication skills in health and social care, emphasizing the need for healthcare professionals to understand and address patient needs effectively. It also examines methods for managing improper relational communication, focusing on verbal and non-verbal techniques, and discusses strategies to support health and social care clients, including the importance of training and understanding diverse communication methods. The report emphasizes the significance of clear, empathetic communication for improved patient outcomes and overall quality of care.

COMMUNICATION
Task 1

1.1 Application of different speculations of
communication to health and social care setting
 As per the give case scenario, Anna 35 year old lady, no
medical staff and doctors has supported to Anna and her
husband.
 In addition to this, no medical staff came to her assistance
and doctors told that she have drunk.
 During the group discussion no nurse was there and no
medical report was taken. Thus, as per this case, within the
hospital, there is lack of proper communication between staff
member, patient, doctors and family member.
 Hospital management should understand various theories of
communication so as it can understand it's value in the
health and care background.

Contd..
 Besides, in this document philosophy hypothesis is dissected they aides in creating
powerful connection with benefit clients so mind home specialist can assess or
perceive the issue individuals are experiencing.
 According to the circumstance, exhibited of a care home of more seasoned
individuals with complex health needs, mental weakness and so forth. Along these
lines, it is fundamental to have a viable exchange of data with the goal that issue
should be illuminated.

Cont.
 Cognitive theory: Cognitive theory takes into consideration the internal behaviour of
an individual. It includes the attitude, behaviour, feelings and emotions of a person.
 The theory suggests that the health care professionals should have positive thoughts and
they should understand the behaviour of patients as well (Lorig and et.al., 2001).


1.2 Implementation of communication aptitude in health
advertisement social care setting
 Communication is a basic component in health and social care to grow great association
with benefit clients. Specialist organization should be sufficiently competent with the
goal that they can successfully treat each patient who can't convey their concern and serve
adequately.
 It helps in understanding the prerequisites of individuals with the goal that they can
satisfy the necessities of individuals. There are different types of communication that can
be utilized to distinguish the health and social care of people.

Contd…
 Health and social care laborer should have the capacity to comprehend the sentiment
singular with the goal that they can give appropriate care.
 Using interchanges aptitudes can be useful for breaking down the need of individuals and
after that treating them successfully with the goal that outcomes can be accomplished.
 In any case, now and then, the administration clients are not ready to distinguish or
comprehend the dialect of specialists then they should have the capacity to utilize
powerful specialized techniques like educating with activities, signals and so on.
 In spite of the fact that, it builds up specific hindrances in communication and it can
happen that data can be conveyed off-base.

1.3 Methods of managing improper relational
communication
 Relational communication expresses that it is type of communicate the rest of people
through which singular trade data, info and furthermore speak with interact each other
and giving different types of messages like verbal and non verbal.
 Whole communication is done eye to eye through utilizing appropriate motions, stances,
outward appearances and some more.
 Then again, there are a few times the specialist co-ops utilize improper specialized
strategy like confusion or unseemly dialect with the goal that wrong message has been
conveyed.

Contd..
 It is fundamental to comprehend the prerequisites of individuals and give them legitimate
treatment so objectives can be accomplished. On the off chance that there lies, any
communication hole at that point specialist organization should have the capacity to
utilize appropriate communication channels.
 Relational communication helps in gathering data and information so benefit clients can
make powerful association with benefit clients.

1.4 The techniques that exist to help clients of
hsc
 There are distinctive techniques that should be attempted keeping in mind the end goal to
help health and administration mind and give compelling relational abilities like verbal
and non-verbal communication procedures.
 Both these systems help specialist organizations to comprehend the requirements of
patients and give compelling treatment to them. The administration clients of hsc is
required to be given appropriate care and consideration by specialist organizations with
the goal that necessities and inclinations can be satisfied of people.

Conti..
 also, legitimate preparing should be given to comprehend
signs, images and outward appearances so needs of individuals
would be fulfilled viably and objectives can be accomplished.
Like if any person who is experiencing visual or hearing
debilitation so all things considered specialist organization
should satisfy the requirements and accomplish objectives.

References
 Calnan, M., Rowe, R. and Entwistle, V., 2006. Trust relations in health care: an agenda
for future research. Journal of Health Organization and Management. 20(5). pp.477–484.
 Heinonen, J. and Toivonen, J., 2008. Corporate entrepreneurs or silent followers.
Leadership & Organization Development Journal. 29(7). pp.583–599.
 Stewart, A. and MacIntyre, G., 2013. Care management in the twenty-first century:
Persistent challenges in implementation in the context of the emergence of self-care.
Journal of Integrated Care. 21(2). pp.91–104.
 Moss, B., 2012. Communication Skills in Health and Social Care. SAGE.
 Santy, J. and Smith, L., 2007. Being an E-learner in Health and Social Care: A Student's
Guide. Routledge.

Thanks