Essay on Interpersonal Communication: Skills, Advantages, and Impacts

This essay delves into the core concepts of interpersonal communication, emphasizing its significance for employees. It explores various facets, including message production, deceptive communication, and social interactions, highlighting the importance of both verbal and nonverbal cues. The essay underscores the value of interpersonal skills like communication, flexibility, and teamwork, while also addressing potential drawbacks like overthinking and misconceptions. It examines key elements such as messages, channels, and feedback, using examples to illustrate how effective communication fosters strong relationships, enhances customer satisfaction, and promotes effective team leadership. The document also touches upon the advantages of self-awareness, self-management, and the ability to influence others, while acknowledging potential disadvantages like difficulties in conflict resolution and the impact of biases.

Interpersonal communication

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Interpersonal communication
Interpersonal communication is defined as a process to exchange data or
information between two or more consumers. It is also a research system which can be
sued to understand how people utilize verbal and nonverbal cues to communicate with
each other (Arnold, & Boggs, 2015). The main purpose of this essay is to describe the
fundamental concept of interpersonal communication and the role of this process for all
employees. It divided into six categories of inquiry such as the procedure of message
production, deceptive communication, relation dialectics, and social interaction
between employees, and how consumers adjust their verbal and nonverbal
communication at the time of face- to face interview (Bonaccio, O’Reilly, O’Sullivan, &
Chiocchio, 2016). This essay is explaining the importance of interpersonal
communication for organization and employees and their advantages and
disadvantages.
"Interpersonal Communication is an important attribute for all employees",
According to my opinion, this statement is very true because it provides a way where
any employee can share and receive any kind of information (Choi, Song, & Oh, 2015).
There are many employees they think very differently and they do not have the same
opinion for which interpersonal communication can be used and in which people can
communicate with each other by face to face and they can share their thoughts. It is also
called as a learned skill which can be used to enhance knowledge about any topic. It
plays an important role in the field of communication and employees relationship and
by this process, people can manage social interaction with their families and colleagues
(Epner, & Baile, 2014). There are many interpersonal communication skills which are
the following:
 communication
 Flexibility
 Integrity
 Courtesy
 Interpersonal skills
 Attitude
 Professionalism

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 Responsibility
 Team works
 Work ethic
Interpersonal skills are an incredible asset of success and in the absence of this
process; employees can suffer many challenges (Gartmeier, et al., 2015). Some people
have a natural talent for interpersonal communication and they easily understand how
to communicate with their friends in the profession. Therefore if any employee has the
better interpersonal skill then he can enhance their value in workplace and
organization. It is observed that good interpersonal communication can enable more
effective works in a group or team that may be formal or informal (Goodboy, & Kashy,
2017). If any person wants to develop a strong relationship with their employees and
friends then he can lead better interconnection and communication. In this modern
generation numbers of employees move towards to professionals sectors because
positive interpersonal step can provide a long way. There are a few aspects of this skill
that should concentrate on improving, for example, conflict resolution, crisis
management, team building, oral communication, and entrepreneurial mindset. There
are many key elements of this communication such as messages, channel, noise,
feedback, and environment (Hertlein, & Ancheta, 2014).
For example, any person working in a large business organization and there is a
team or group which has to develop a skyscraper. Skyscraper consist of a number of
floors in a building and the group members needs to add a large amount of cement by
which they can build a more efficient skyscraper. But the main problem of this group is
that one person does not talk or communicate with anyone and he is not interested in to
provide his opinion (Jones, 2015). This case indicates how ineffective interpersonal skill
creates many problems in the profession. Similarly, in a family, if the father of any
children does not talk to him then they will never understand the nature of their father
and this can increase various problems in the family. Moreover, this will impact the
future of children and they can hate their parents because their dad does not
communicate with them.
Generally, interpersonal communication is used to interconnect two or more people
at a time but it can be utilized for many other things like generating and developing the

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relationship between employees and manager, making new contacts, developing latest
decisions, and solving issues (Petrovici, & Dobrescu, 2014). In many organizations, it is
also used to express emotion and producing motivation in their employees. It is
researched that if an employee has good communication skill they are very confident
and optimistic as compare to other. In any large organization, there are few employees
and workers which are leading a group of members and team and the main reason if
this is that they have the better interpersonal skill (Saaranen, Vaajoki, Kellomäki, &
Hyvärinen, 2015).
An interpersonal communication is fostering effective communication because it has
the capability to establish the relationship between yourself and employees. It provides
a way where any person can exchange idea, information, and skills and it enables the
performance of duties, completion of assignments and management of tasks (Wang,
Liang, Blazeck, & Greene, 2015). Interpersonal communication keeps the feedback loop
open that means if in an organization any person doing great and ha want feedback
from their managers and supervisor tells that he is doing well or appreciates with their
work than it is called a feedback process. There are a few reasons by which many
organization breaks down feedback loop such as not being approachable, not being
present both mentally and physically, and lack of overall communication.
It can expand opportunities for employees and workers because if any person has
the interpersonal skill then he can easily explain any kind of situation and make a good
impression on colleagues. They will be in a position to provide good references and they
can handle a number of responsibilities at a time (Wang, Liang, Blazeck, & Greene,
2015). It can make any human more relatable which means if an employee is working in
an organization and it has the ability to handle two or more tasks at a time when he is
the very approachable person and he can receive numbers of rewards from their
manager. Interpersonal skill can improve customer satisfaction and credibility. If any
employees are able to interact with various types of customers and explain all things in
the very simple way then he can increase credibility.
Interpersonal communication is more effective and beneficial and it can maintain
the private relationship between employees and supervisor. To monitor and control
personal relationship employees can make them very sincere in terms of profession.

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The main benefit of this skill is that it can make any operative more effective team
leader. In which any person can enhance their value in an organization and
interpersonal communications are very crucial key factors for an effective group leader.
It is observed that a leader without interpersonal skill will not maintain the decorum of
any community and they can lose their image. There are many examples of this
communication skill such as whenever any person call to a taxi driver than they are
engaging in interpersonal communication when any employee share their thoughts in
an organization and many consumers use sign language to explain their feeling.
It is a very crucial point to find the proper solution of given question because
interpersonal communication can increase potential threats and issue in an
organization. This process is more flexible by which many employees can take this
benefit in a negative way because in an organization if any person got the flexibility to
do anything due to which other employees can lose their value and company cam suffer
any problem. The main drawback of interpersonal skill is that over-thinking which
means if any person has better interpersonal communication skill then he will think
outside the box and he will not think about organization and other employees (Wang,
Liang, Blazeck, & Greene, 2015). A misconception is also a very common issue with this
skill because there are few employees in an organization which can give their incorrect
view or opinion which is also called as a misunderstanding. For example, in a company
manager explain one thing related to their business growth and few of employees are
able to understand this thing and rest of them take this in a negative way which is a
misconception between manager and employees. The people included in the
interpersonal communication are independent which means the action of one employee
can impact on the other consumers. For example, if any child is doing something with
the mobile phone then it will affect their family member and siblings.
There are many advantages of this communication skill, for example, self-awareness,
self-management, and self-confidence. Self-awareness allows the employee to be aware
of each aspect of their own personality and by this process, the consumer can aware
about qualities and it provides a platform to produce motivation and aspirations.
Interpersonal communication provides a way by which employees can enhance their
ability and increases confidence to share their ideas in front of manager or supervisor.
Self-management is the very common benefit of this talent by which employees can

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manage their lives and they can handle the complex situation in a simple way (Wang,
Liang, Blazeck, & Greene, 2015). It also allows to influence the attitudes, opinion of
other person and the behaviour and to maintain a social bond between manager and
employee. It can help to learn new things and relate to the situation or condition which
is faced by other person and achieve reconciliation. Interpersonal communication can
be used in terms of relaxing and play.
There are few disadvantages to this skill such as difficulties to dissolve, may get hurt,
depression, enhance obligations, and incorrect decisions. Partialities shaped in view of
wrong suspicions made by an individual could prompt inaccurate decisions or choices.
here is a plausibility of an individual classifying and survey certain people or occasions
with a one-sided supposition causing one's ideal example to be one-followed and
unbalanced (Van, Ottenbreit, & Brush, 2016). Over investigation of circumstances and
delayed reasoning about them will prompt the creative energy of farfetched and
pointless situations, and in outrageous cases, may even prompt self-question. Because
of an autonomous nature and particular methodology towards an issue, one might be
mistakenly seen as being pompous. This is additionally strengthened by one's
inclination to focus on consistent detail.
Interpersonal communication is a kind of process which provides a way to
interconnect two or more person at a time. Many employees use this skill to share their
thoughts and ideas with other and consumers can able to handle any kind of situation.
This essay explained the fundamental concept of interpersonal skill and role of this skill
in the field of the business sector. Researcher agreed the given point because there are
many advantages of interpersonal skill like increase self-confidence, and self-
awareness. Employees should use this skill in the right way and understand their
importance by which they can enhance the growth of their organizations. If any
employee takes this communication skill in a negative way like over-thinking,
misconception, and incorrect discuses then the manager should handle their activities
and take action immediately.

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