This report provides an in-depth analysis of Company A's database implementation and the challenges it faces. The current MS Access database system is identified as a source of poor data quality, containing duplicate and incorrect records, and lacking proper categorization, which complicates data retrieval. The report explores various solutions, including cloud computing CRM, semantic web techniques, and NoSQL databases. Cloud computing CRM is highlighted as the most suitable solution due to its ability to store large datasets cost-effectively and provide enhanced data security. The report discusses the benefits and drawbacks of different database management systems (DBMS), including hierarchical, relational, object-oriented, object-relational, XML, and NoSQL models. It emphasizes the importance of proper employee training in database management and the potential of semantic web systems to address data duplication issues. The report also reviews the benefits of using databases in business, such as improved data sharing, security, and integration, while acknowledging the complexity and cost of implementation. Ultimately, the report aims to provide actionable insights for Company A to improve its data management practices and overall business efficiency.