Business Project Management: KFC and McDonald's Comparative Report

This report provides a comparative analysis of project management practices at KFC and McDonald's. It begins by outlining the mission and vision statements of both companies, followed by a business overview, including their competitive landscape and employee motivation strategies. The report then delves into the project management plan for McDonald's, detailing cost estimations, scope, timelines, quality control, communication, and risk management. It highlights the importance of resources and the application of tools like work breakdown structures and Gantt charts. The report focuses on McDonald's recruitment, selection, and training processes, examining whether they comply with international standards. The study utilizes a questionnaire and data analysis to assess these aspects. The report aims to understand how both companies approach project planning, execution, and employee engagement, providing insights into their respective strategies and potential areas for improvement. It also touches on the social responsibility initiatives of KFC.

MANAGING A SUCCESSFUL BUSINESS PROJECT
Task 1
It is necessary to obey the management to finish a project within the deadlines,
with benefit results. Hence, a project planning which came alongside the work must
ultimately be completed. Nearly everybody recognized the value of the methods for
project preparation and began to use them.
Company A
Food, fun and festivity, KFC's the world's leader since it was
established, KFC offers a chicken loving nation the best chicken
meal. Each bite brings a yum to our face, be it colonel sanders
the hidden original chicken or the HT & spicy edition. We happily
at KFC can assert, 'We are right chicken. In 1939, the KFC has
made a long way to complete its secret formula of 11 herbs and
spices. KFC has retained the title of chicken experts for the past
60 years, with more than 10,000 outlets worldwide. In 1997,
Gulshan-e-Iqbal opened the first KFC store. In its sector, KFC was
recognized as the market leader. KFC has made everyone favorite
by serving tasty, hygienic food in a comfortable atmosphere. Since then, KFC
consistently has introduced new offerings to its consumers and opened new
restaurants. Today, KFC operates in more than 80 major cities in Pakistan (Karachi,
Lahore, Gujranwala, Sukkur & Murree). (KFC About Us | KFC Menu | KFC Deals, 2021)
Mission Statement
The mission statement of KFC is KFC is a world-class fast-food industry with
worldwide reputation. They have the biggest passion in the fast-food sector to
improve and sustain consistency. They want the fast-food industry to be caught. In
essence, they intend to supply their goods to everyone and thus spend their
industries worldwide. They want to maximize their benefit by providing customers
they want with optimum happiness and other quality services. KFC is now launching
a new "Boneless Fred Chick" item with an even more appealing and charming
palate, after reaching such a marvelous place on the international market.
Vision
The vision of kfc Pakistan is "As a restaurant company, our passion is to put a YUM
on the face of the planet, delight customers every time you eat and do better than
every other food company.
Business overview
KFC is the world's leading chicken fast food operator, manufacturer and franchiser.
At the end of 1997, KFC, a wholly-owned company of PepsiCo, Inc., owns over 5,000
units, of which 60% are franchises in the United States. About 3 700 units, including
two-thirds of franchises, are located internationally. Besides overt franchising and
fully owned transactions, the group is part of joint ventures and aims to study
(KFC - Wikipedia, 2021)

alternatives in the highly dynamic fast-food industry to obtain a market share. The
company was projected to become a wholly-owned company of Tricon Global
Restaurants Inc., based on the spin-off of the restaurant holdings of PepsiCo, by the
end of 1997.
KFC competition
KFC considers Mc Donald's not to be its immediate rivals. Since Mc Donald's has a
small menu and addresses various sections of society, for example Mc Donald's
cater to Pakistan's lower middle society. KFC faced small competition from local
restaurants, but its sales gap is over and plans to extend to other towns such as
Islamabad and Peshawar.
There number of ways in which KFC motivated they employees some of the way is
are rewards its workers for the promotion, motivation, free meals, according to
employee rank, and the performance of their employment. KFC also give private
medical insurance to they employees of all rank and KFC also provide the bonuses
are compensated per quarter by employee in the
form of shopping coupons. The KFC social
responsibility [CSR] is to place of waiting for the
administration, KFC assumes credit for
environmental protection and social initiatives. KFC
should recognize and decide on the best way to
implement these initiatives corporate social
responsibility. KFC's largest USP is that no-one
produces chicken such as KFC. Our customers enjoy our chicken's tender flavor and
their love of the brand over the years has helped us to rise. We are recognized for
making the most delicious chicken in the world and will continue to rely on what we
do best. Our hot & crispy chicken remains a favorite; other products like zinger,
smoky grilled meat, popcorn, and others are still very popular with consumers.
Company B
MacDonald’s is the multinational fast food chain division of Pakistan, McDonald's.
His first restaurant was founded in Lahore, followed in September 1998 by his
second restaurant in Karachi. McDonald's Pakistan currently runs 72 branches,
serving millions of consumers in 24 major cities nationwide. Karachi, Lahore,
Faisalabad, Islamabad, Rawalpindi, Gujranwala, Peshawar, Multan, Hyderabad,
Quetta, Sargodha, Bahawalpur, Sialkot, Sheikhupura, Rahim Yar Khan, Dera Ghazi
Khan, Gujrat, Sahiwal, Abbottabad and Jhelum are among their franchise locations.
Karachi and Islamabad-Rawalpindi are the largest number of outlets in Lahore.
(McDonald's, 2021)
The McDonald's initiative is a multinational brand responsible for offering healthy
products at cheaper prices, consumer services and employment options and will
analyses how McDonalds promote the recruitment, procurement and education of
its workforce to satisfy foreign demands. The project priorities and goals will be
determined at the beginning of this project study. A project management strategy
covering the cost, scale, time, efficiency, coordination and risk aspects, alongside

capital, will be included in this second part of the study. With the Gantt Map and the
framework break down, the project summary will include timeframes, phases as
well for competition. Using a questionnaire, a small-scale study is carried out. To
analyses the collected data, appropriate instruments will be used, which will include
few guidelines for an investigation of the McDonald's.
To make sure that
McDonald’s is accepted
very well for all the
countries in which has
stores,
McDonald’s has to make
sure that the recuitment,
selection and trainig
which they provide for
their employees meet the
international
requirements.

To make sure that
McDonald’s is accepted
very well for all the
countries in which has
stores,
McDonald’s has to make
sure that the recuitment,
selection and trainig
which they provide for
their employees meet the
international
requirements.
To make sure that
McDonald’s is accepted
very well for all the

countries in which has
stores,
McDonald’s has to make
sure that the recuitment,
selection and trainig
which they provide for
their employees meet the
international
requirements.
MacDonald's must be aware about international criteria for recruitment, selection
and trainings provided by McDonald's in all countries for shops to be recognized
very well.
The aim is the purpose of this study is to study whether McDonald's as a global
corporation complies with foreign recruiting, hiring and training criteria for its
employees. The study established the following two based on the purpose of this
research project
Objective Firstly, McDonald's procurement and hiring processes can understand
whether diplomatic criteria are complied with or not. The second aim is to find out
about the value of McDonald's teaching practices and whether or not the
international standards are maintained. This initiative would use these goals to
determine whether or not McDonald's comply with foreign recruiting, hiring and
training standards of their staff.
The project management plan, which contains few basic elements in the project, is
an important method for operating a profitable enterprise.
 Cost calculation

The estimation of costs is a critical consideration to be analyzed from the start of
the study. All the cost information must be included in the project that includes all
the costs. In the field of funds, the conduct of research, data collection or data
processing, these tasks need and money is necessary to complete all measures
required for the research programmed. The following is the costs for this project.
1. Travel
cost……………………………………………………………………………………………………
…………………. Rs 4500
2. Research and
planning………………………………………………………………………………………………
……. Rs 0
3. Secondary data in articles and
books………………………………………………………………………………. Rs 0
4. Survey
questionnaires………………………………………………………………………………………
……………… Rs 0
5. Other [stationary, ink prints]
…………………………………………………………………………………………….Rs 2000
 Scope
In McDonald's corporation I am responsible for recruiting, selection and preparation.
This research's key drawback concerns time. The 6 weeks and 5 days that this
research project entails are a real cap. I choose McDonald's because I live in
Leicester, and here we have 5 McDonald's shops, so that I get better access to the
company's employees. The title of the study is another drawback of this project. In
McDonald's the internet and books do not have sufficient related services in terms
of recruiting, procurement and preparation.
 Time
For work, time is really critical. The deadline would allow the project to be
completed on time. It takes 8 weeks to conduct analysis. The table below shows the
events that are scheduled for any week of the investigation.
List of activates Time week Start date End date
Introduction 1 week 16/4/2021 22/4/2021
Literature’s review 1 week 23/4/2021 29/4/2021
Research methods 1 week 30/4/2021 5/5/2021
Data collection 2 weeks 6/5/2021 19/5/2021
Data analysis 2 weeks 20/5/2021 2/6/2021
Final submission 5 days 3/6/2021 7/6/2021
 Quality
I can only gather data from the relevant sources to verify that the right data is
supplied by this study. At the same time, I can only use appropriate resources for
the recruiting of McDonalds such as books, essays and papers. It would encourage
me to supply the right information by talking only to management staff, experts and

my boss in general. The most popular analytical method in a research project is MS
Excel that I chose to use in this research project. Several statistical methods can be
used to analyses research findings and results.
 Communication
Communication is a key element in the successful completion of the project. As far
as data collecting is concerned, only the questionnaire I generated for this study will
be communicated to the corresponding respondents. In addition, I have a plan to
discuss my study plan with the McDonald's business manager. Also, on our
calendar, I will email my boss. Having said that, all forms of contact (formal or
informal) would rely on the subject and the circumstances.
 Risk
There are threats to each study. Any of the threats concern the respondents who
may not give me accurate information or may have misleading information. Online
may also present the same risk. Any websites may use inaccurate or misleading
details that may impact my research on my project. A further danger may be the
absence of the literature analysis of McDonald's recruiting, selection and
preparation. False analytical tools may also be a concern. The third, but not the
least, vulnerability concerns study time and time, which may have an effect on the
findings.
 Resources
The key support I need to ensure that I can complete the project plan:
1. Articles, journal and relevant online resources
2. Laptop or computer
3. Internet
4. Printer
5. Stationary
As the project manager for this research, I am solely responsible for resource
management. The resources mentioned above are needed for my project.
A work breaks down structure is an important tool for breaking down a project into
smaller pieces. This method will make research simpler and will help you avoid
taking decisions that aren't part of the project. This method is used to help with
the research process. This tool is divided into a few key activities, each of which
has its own set of smaller activities. The Work Breakdown Structure is a method
that organizes all of the tasks into a priority order so that the project manager can
begin the research with the most important task.
The Gantt chart is the method that is responsible for determining the competition
date for each task. he projects manager will be able to determine which activities
must be performed and when they must be completed. The Gantt chart will help to
ensure that the project is completed on time. The start and the end dates for each
operation are listed in the Gantt map. As the deadlines approaches and an

operation is not yet done, the Gantt chart will add pressure, but it also ensures
that everyone is aware of the project's timeline.
Starting and Ending date: 16/6/2021 to7/6/2021
This Gantt map depicts many of the tasks that must be completed with this study.
The project began on the 16th of May, 2020, and will be finished on the 7th of June,
2021. All of the tasks are split into weeks, making it possible to complete the task
over the course of a week.
The project management has both large and minor benefits. The dependability and
scope of the business strategy are defined by project management. The proposal
also identifies the main benefits and drawbacks of any initiative. The boss can
consider the risks inherent in the
project-thanks to-project management. There are also drawbacks to any project,
such as project misdirection, project chance, and so on. To ensure that the study is
proceeding properly, the project managers will do some small-scale research,
mostly on two bases: qualitative research and quantitative research.
Milestones Wee
k 1
Week
2
Wee
k 3
Wee
k 4
Wee
k 5
Wee
k 6
5
days
Monitor project planning
Monitor commitment
Monitor data management
Monitor stakeholder
involvement
Conduct progress reviews
Manage corrective action to
closure
Target and goal were selected for each project management process. The project
manager must determine the goals. The project manager will begin the business
Task Week
1
Week
2
Week
3
Week
4
Week
5
Wee
k 6
5
day
s
First meeting
[introduction]
Literature’s review
Research
Data collection
Meeting with
supervisor
Data analysis
Final meeting
Final submission

project according to these goals. The project manager's main objective is to
rebrand. A structure was designed for work breakdowns as it makes working simple.
The project manager will determine the project's milestones. Consequently, the
rebranding situation defines a hybrid approach
Task 2
It is primarily necessary to consider the
meaning, definition and understanding of
recruiting in order to understand how global
corporations can enhance their employees'
hiring, selection or preparation to fulfil foreign
requirements. Recruitment is one of the staff
management processes, and works in a timely
and cost-efficient way to identify and hire the best applicant for the opening
position. The recruiting process begins in the McDonald's business, which is an
online publicity. Interested people will request the work electronically and they must
pass a second stage, the online exam, before filling out the application form. Each
applicant will get an e-mail after the exam, in which they are told whether or not
they passed the next stage. The next move is an interview with the face to face,
following this move all applicants will be told of the decision by email. Before it
starts, the potential applicant must first undergo the online preparation. The new
starter provides more instruction for each station at which the new starter works
after the first week in McDonald's. Additional preparation is required to reach a
better place in the shop. It is necessary to
realize that using an inadequate testing
approach will affect the research project
negatively. In this study, an adequate approach is required to investigate how
McDonald's enhances workforce recruiting, preparation and selection to satisfy
international criteria.
Qualitative and quantitative are the most popular approaches used in analysis.
 Qualitative research methods
To find the public's opinions on a specific topic, a quality polling approach is
employed. The quality research approach can be conducted with a limited sample
size as opposed to the quantitative research method. The data collection process is
carried out using interviews, input sheets and questionnaires to incorporate this
approach.
 Quantitative research methods
(Using Training and Development as Recruitment
Tools - HR Daily Advisor, 2021)

The system used for statistical and computational analysis is the quantitative
research method. This study requires a large sample and the gathering of data is
conducted using the surveys and surveys.
The most effective analysis approach is the qualitative one to analyses how
McDonalds enhances its workers' recruiting, selection and preparation to satisfy
their international criteria, so it requires a quicker and less sample scale.

(Mcdonald's Branches in Pakistan - Delivery Phone Number, Locations & Deals, 2021)

References
Mcdonalds.com.pk. 2021. McDonald's. [online] Available at: <https://mcdonalds.com.pk/>
[Accessed 21 May 2021].
Profiles.pk. 2021. Mcdonald's Branches in Pakistan - Delivery Phone Number, Locations &
Deals. [online] Available at: <https://profiles.pk/mcdonalds-branches-in-pakistan/>
[Accessed 21 May 2021].
En.wikipedia.org. 2021. KFC - Wikipedia. [online] Available at:
<https://en.wikipedia.org/wiki/KFC> [Accessed 24 May 2021].
KFC. 2021. KFC About Us | KFC Menu | KFC Deals. [online] Available at:
<https://www.kfcpakistan.com/page/about-us1> [Accessed 24 May 2021].
HR Daily Advisor. 2021. Using Training and Development as Recruitment Tools - HR Daily
Advisor. [online] Available at: <https://hrdailyadvisor.blr.com/2019/11/14/using-training-and-
development-as-recruitment-tools/> [Accessed 21 May 2021].