Comparing Hotel Services: A Report on London Bridge & European Hotels

This report provides a comparative analysis of the services and responsibilities of two hotels: the four-star London Bridge Hotel and the more budget-friendly European Hotel. The report details the accommodation and front office services offered by each hotel, including room amenities, technological provisions, and reception facilities. It also outlines the roles and responsibilities of hotel staff in maintaining service quality, noting the wider range of responsibilities at the London Bridge Hotel due to its extensive service offerings. The report concludes by comparing the range of services provided, such as conference halls, specialized rooms, and additional amenities available at the four-star hotel versus the more limited, budget-conscious offerings of the European Hotel. Desklib provides access to similar reports and solved assignments for students.

Room division

Executive summery
 The below presentation is based on the services and facilities that
are being provided by a four star and a normal hotel. Along with
this their roles and responsibilities are also discussed.
 The 4 star hotel is London Bridge hotel.
 The normal and cheap hotel is European hotel.

Table of content
 London bridge hotel 2
 European hotel 5
 Accomodation and front office services 6
 Roles and responsibilities. 8
 Services range provided. 10
 References. 13
 Thank you 14

London bridge hotel
 It is 4 star hotel of UK. It
named on the landmark and a
beautiful river London Bridge.
 Its structure is quite
glamorous and luxurious as
well.
 It was constructed in 1912.

European Hotel
 It is one of the traditional hotel
of UK.
 It is one the popular hotel
among visitors due to cheap
and affordable prices.
 It is situated near the train and
tube station therefore, it is
considered by most of the
people.

1. 1 Accommodation and front
office services.
London bridge hotel is providing following facilities:
 Rooms attached with bathrooms having wooden and granite
flooring
 Bar stock, cookies and mineral water
 Climate controller
 Plasma TV
 24 hr room services
 Lockers and wireless internet facilities.

Cont...
European hotel is providing following facilities:
 Rooms attached with bathrooms
 TV
 Water bottle
 Llimited network access.

1.2 Roles and responsibilities.
 London bridge hotel is having wide range of responsibilities
some of them are following: Soundproof rooms
 24 hr reception facilities
 Bar stocks and so on.
Therefore, in order to maintain quality of services manager of
the hotel has to monitor functioning of each employees.

Cont...
 European hotel is providing limited services.
 They do not have to manage services that are
provided with in the room.
 They do not need to maintain extra services.

1.4 Services range provided.
4 star hotels are providing enormous services to
provide facilities such as conference hall, specially
designed rooms, 24 hr. reception facilities, cooking,
transportation, internet, soundproofed rooms,
laundry, photocopy/ fax, international newspaper.

Cont...
Normal hotels are also providing various facilities at cheap prices such
as:
 limited internet access.
 24 hr. Reception
 room services
 Laundry
 Parking
 Fire detector
 Hygiene accessories

Cont...
 Normal hotels are also providing various facilities at cheap prices
such as
 Limited internet access
 24 hr. Reception
 Room services
 Laundry
 Parking
 Air conditioner.

REFERENCES
 Books and journals
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Faiz, M. A. and et. al., 2017. Bites by the monocled cobra, Naja kaouthia, in
chittagong division, Bangladesh: epidemiology, clinical features of
envenoming and management of 70 identified cases. The American journal
of tropical medicine and hygiene.96(4). pp.876-884.
Fish, M., 2016. Mr. Rick Yarde, Regional Supervisor Mr. David Fish, Acting
Chief Office of Environment Pacific Region Environmental Compliance
Division Bureau of Ocean Energy Management Bureau of Safety & Envt’l
Enforcement 760 Paseo Camarillo, Suite 102 (CM 102) 1849 C Street, NW,
Room 5429 Camarillo, CA 93010 Washington, DC 20240.