Comprehensive Workplace Culture Report: Compassionate Care Analysis

This report delves into the crucial aspects of workplace culture within the context of compassionate care, specifically focusing on mental health. It begins with an overview of compassionate care, highlighting the importance of medical and emotional support for patients with mental illnesses. The report then summarizes a case study from a healthcare professional, emphasizing the use of the mental health recovery paradigm, which incorporates psychosocial, biological, and environmental factors. Key themes such as psychosocial intervention, clinical intervention, effective communication skills, and medical treatments are analyzed, demonstrating their significance in patient recovery. The report underscores the importance of compassionate care in fostering patient well-being, improving behavior, and strengthening social relationships. The discussion highlights the need for nurses to be competent in both clinical and psychiatric care, alongside effective communication skills. Finally, the report concludes with a self-evaluation, reflecting on the insights gained and the importance of incorporating compassionate care practices for improved patient outcomes.

Running Head: WORKPLACE CULTURE REPORT 1
Workplace Culture Report
Name of Student
Name of Institution
Date of Submission

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Workplace Culture Report
Overview of Current Practising Compassionate Care
Compassionate care can be described as the provision of medical and emotional
support for patients suffering from terminal illnesses (Dewar & Nolan, 2013). While
administering compassionate care, caregivers can meet patients in their homes or respective
health facilities where they are admitted. Professional nurses are required to observe some
essential elements when giving compassionate care. For instance; meeting patients where
they are, assessing any sensory defects, interacting with the patients, and enhancing comfort
in the patients’ environment (Dewar & Nolan, 2013).
My area of interest is providing care for mentally ill patients. These people are
suffering from a set of disorders which interfere with normal functioning of their cognitive
processes (Abuse, 2013). Mental illness causes emotional weakness, affects thinking
capacity, and influences a change in behaviour. Some of the common categories of mental
illness include; depression, anxiety, and schizophrenia. Now, dealing with this group of
patients requires both medical skills and emotional intelligence. Medical treatments are
administered to prevent severities which may arise from viral or bacterial infections. On the
other hand, compassion of these patients is attained through psychosocial care.
Therefore compassionate care for mental patients helps in achieving providing
medication, social comfort, purpose, and housing. These patients require to be engaged in
social discussions to prevent them from delusions. Most importantly, compassionate care
helps in rectifying their behaviours and achieving emotional strength for pursuing their
purposes. Without psychosocial care, mentally ill patients can detach from the community,
engage in drug abuse, and participate in criminal activities. Therefore, I am interested in

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providing compassionate care for these patients because I understand their predicaments and
the consequences of this disorder in severe conditions.
Summary of Workplace Culture in Compassionate Care
This discussion focuses on compassionate care from the perspective of a carer who
has been monitoring a mentally ill patient in a health facility. Having dealt with numerous
cases of mental disorders, the professional carer mentioned that he normally uses a
framework called mental health recovery paradigm. This is whereby patient care is
administered through a consideration of the psychological, biological, and environmental
causes (Abuse, 2013). As such, patients treated using this model benefit from compassionate
care because they receive medical treatments as well as psychosocial therapy. This helps
patients with behavioural changes, social interactions, and familial relationships.
The carer also insisted that compassionate care for mentally ill patients require the
health recovery paradigm to enhance autonomous and satisfying lifestyles for patients. It was
noted that even though medical treatments are quick in relieving a patient from severe pains,
compassionate care was still required to assist in resolving psychiatric issues affecting the
patient (Abuse, 2013). The carer explained that psychosocial intervention enhances recovery
of mentally ill patients because they are freed from psychological torture which might
severely endanger their situation. It was also argued that clinical interventions facilitate social
care and therapeutic treatments for patients with mental disorders. For instance, Cognitive
Behavioural Therapy can be administered to stabilize the emotional status of patients.
The carer mentioned that professional nurses who are assigned to provide
compassionate care for mentally ill patients should be competent in both clinical and
psychiatric care. Accordingly, the caregivers must possess effective communication skills
which can enhance interactions with the patients. A combination of these skills would mean

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that a carer can provide both medical treatments and psychological therapies which are
necessary for managing people with mental disorders (Gould, 2016).
Analysis of Themes
The first theme is psychosocial intervention. This is illustrated in the carer’s story
where it is mentioned that mentally ill patients require psychological therapy and social
support to achieve autonomous lifestyles. It was also noted that patients with mental disorders
can recover quickly if they are exposed to psychiatric care, familial relationships, and proper
housing. The availability of these intervention programs can provide useful pillars for
restoring stable mental health for patients who have suffered from terminal illness (Gould,
2016). After acquiring adequate psychosocial skills, these patients can start participating in
social networking and purposeful commitments in the community. By repeating these
experiences, the patients gradually achieve emotional strength and positive behavioural
changes which are sufficient for their wellbeing (Turner, 2017).
The second theme is clinical intervention. This is evident in the carer’s discussion
about the adoption of social care and therapeutic practices during the recovery process of a
patient. Clinical interventions also focus on the provision of specialized support to mentally
ill patients in a compassionate manner. As such, the clinical exercises are scheduled in a
flexible manner which allows for homecare or admission to a health facility (Gould, 2016). It
is also suggested that caregivers working in the clinical environments should be competent in
therapeutic interventions so that they can help during emergency. Accordingly, these clinical
skills are required for monitoring patients to facilitate adequate care before a patient develops
severe conditions.
The third theme is effective communication skills. The carer mentioned that
compassionate care requires social interactions between a professional nurse and patients.

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This can only be achieved through proficiency in communication which can enhance
clinicians to encourage optimism among patients (Karban, 2016). Effective communication
helps in promoting cooperation between clinical nurse and a mental patient such that it
becomes easy to administer medication without any form of resistance.
The fourth theme is medical treatment for mentally ill patients. The discussion
highlights the application of mental health recovery paradigm which promotes caregiving by
considering biological, psychological, and environmental factors. It is implied that a
caregiver who utilizes this model can diagnose a patient and propose psychosocial methods
for intervention (Turner, 2017). This framework can be combined with other medical models
whenever an advanced pathology of the disease is required. This is because, medical
treatments are effective in fighting bacteria and viruses which stimulate the severity of mental
disorders. Therefore, caregivers can practice compassionate care by combining medical
models and psychiatric care in order to achieve the best results.
Self-Evaluation
From this discussion, I have realized that compassionate care is very effective for
mentally ill patients who require medical attention and psychosocial intervention. As such, I
am motivated to learn about the mental health recovery paradigm which was proposed by the
carer. I am convinced that patients with mental disorders require psychiatric care to restore
their emotional stability, behavior, and social relationships. This discussion has enhanced my
skills for caregiving and encouraged me to interact with patients because they need
psychosocial support to recover quickly. I am also persuaded to incorporate clinical
interventions like therapeutic treatments so that my patients can be relieved from emotional
distress. I have also resolved to acquire competency in advanced compassionated care to
protect patients from risks of anxiety and depression.

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References
Abuse, S. (2013). Mental Health Services Administration. Results from the, 2013.
Dewar, B., & Nolan, M. (2013). Caring about caring: developing a model to implement
compassionate relationship centred care in an older people care setting.
International journal of nursing studies, 50(9), 1247-1258.
Gould, N. (2016). Mental health social work in context. Routledge.
Karban, K. (2016). Developing a health inequalities approach for mental health social work.
British Journal of Social Work, 47(3), 885-992.
Turner, F. J. (Ed.). (2017). Social work treatment: Interlocking theoretical approaches.
Oxford University Press.