Comprehensive Business IT Unit Assignment: BSBITU305-309

This document presents a comprehensive solution to a student's assignment encompassing multiple BSBITU units, specifically BSBITU305, BSBITU306, BSBITU307, and BSBITU309, along with related topics such as BSBSUS201 and BSBWOR301. The assignment covers a wide range of business IT skills, including conducting online transactions, designing and producing business documents, developing keyboarding speed and accuracy, and producing desktop-published documents. It explores strategies for meeting organizational requirements in online transactions, methods for business document presentation, and the assessment of relevant legislation for worker rights. The document also addresses ergonomic requirements for computer workstations, benefits of style guides, and the key purposes of desktop publishing software. Furthermore, the assignment delves into environmental and resource efficiency, sustainable performance, and organizing personal work priorities. It includes analyses of resource usage policies, methods for improving sustainability, and the importance of workplace procedures. The assignment includes short answer questions, practical examples, and email writing exercises to demonstrate the application of these skills in a business context. The document also explores topics such as the Environmental Protection Act and its benefits, codes of practice for sustainability, and methods for preventing environmental hazards. The student also addresses issues related to resource usage, including the harmful effects of plastic and proposes solutions to improve resource efficiency.

QUESTIONS

Table of Contents
BSBITU305-Conduct online transactions.......................................................................................5
Strategy to ensure meeting the organizational requirements.......................................................5
Screenshot of the items being added in the shopping basket.......................................................5
Assessment of policies of online provider...................................................................................5
Method to deal with the irregularities as per GSE policies and procedures................................5
Recommendation on future use of online service provider.........................................................5
BSBITU306-Design and produce business documents...................................................................5
Suggesting methods for presentation of business documents......................................................5
BSBITU307-Develop keyboarding speed and accuracy.................................................................6
Assessment of relevant legislations which helps in protecting the rights of the workers............6
Assessment of major benefits of Style guide and summary of its requirements ........................7
Retyping the document without error..........................................................................................7
BSBITU309-Produce desktop published documents.......................................................................7
List of five ergonomic requirements for safe and healthy at computer work stations ................8
Benefits of style guide while producing desktop publications and summary of its key
requirements.................................................................................................................................8
Key purposes of using Desktop Publishing Software and publications that can be developed
from it...........................................................................................................................................8
Explanation to organizational requirements and task requirements............................................9
BSBSUS201.....................................................................................................................................9
Issues regarding Environment and resource efficiency...............................................................9
Identification of existing resource usage policy within the organization..................................10
Ways to measure the usage of current resource usage...............................................................10
Activities that can help in improvement in sustainable performance of the business and
assessment of the resources.......................................................................................................10
My role in the plan and role of the team as well........................................................................10
BSBWOR301-Organise personal work priorities and development.............................................10
Time wasters that can lead to non-fulfilment of work goals and objectives.............................10
Impact on achievement of prioritized tasks...............................................................................11
Method to assess the standards of performance.........................................................................11

Performance development plan..................................................................................................11
BSBWRT301-Write simple documents.........................................................................................12
Difference between active language and passive language.......................................................12
Writing work emails in formal style and conversion of e mail in formal style format..............12
Importance to follow an organization’s filing procedure..........................................................13
Summary of GSE’s electronic filing procedure.........................................................................13
Q 5. Need of Simulated Workplace (GSE) ...............................................................................14
Simulated Workplace.................................................................................................................14
Q 6. Resource usage issues........................................................................................................14
Issues of resource usage.............................................................................................................14
Q 7 Suggestions to improve.......................................................................................................14
Improving suggestions for everyday issues...............................................................................14
Q 8. Types of resources used in an organisation.......................................................................15
Requirement of resources in an organisation.............................................................................15
Q 9. Environmental protection Act............................................................................................16
Benefits of Environmental Protection Act.................................................................................16
Q 10. Area of focus in the environmental legislation of Australia............................................16
Area which needs attention........................................................................................................16
Q 11. Environmental protection act...........................................................................................16
Environment protection.............................................................................................................16
Q 12. Organisation compliance requirements ...........................................................................16
Compliance requirements of organisation.................................................................................16
Q 13. Codes of practice for sustainability.................................................................................17
Sustainability codes of practice.................................................................................................17
Q 14. Environmental hazard.....................................................................................................17
Methods for prevention of environmental hazards....................................................................17
Q 15. Information in a hazard report form................................................................................17
Data to be included in a hazard report form..............................................................................17
Q 16. Ways of improving resource usage..................................................................................17
Improvements in resource usage................................................................................................17
Q17. Identification of the improvements...................................................................................18

Investigating for factors which needs improvement or some modification...............................18
Q 18. Examples of data and information...................................................................................18
Sources of information and data................................................................................................18
Q 19 Tools that can be used for calculation...............................................................................18
Calculation tools........................................................................................................................18
Q 20. Issues as a result of current plastic cup resource usage...................................................18
Issues of resource usage.............................................................................................................18
Q 21. Assumption......................................................................................................................18
Assumption of the consumption................................................................................................18
Q 22. Harmful effects of using plastic on environment.............................................................19
Bad effects of using plastic........................................................................................................19
Q 23. Details of the solution......................................................................................................19
E mail to evie.............................................................................................................................19
Q 24. Addressing of behaviour in a constructive manner..........................................................20
E mail regarding addressing of behaviour.................................................................................20

BSBITU305-Conduct online transactions
Strategy to ensure meeting the organizational requirements
The purchase order policy will help inn fulfilling the requirements of the organization.
There are some online policies that are used by GSE. These are:
Usage of Authentic website
Proper extraction of receipts to what has been purchased.
It must mention regarding number of units purchased, item number, description of the goods, per
unit price etc.
The item being purchased is cross checked by sales manager
Assessment of the discounts being given by the seller.
Mostly payments are made through cheque
Screenshot of the items being added in the shopping basket
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Assessment of policies of online provider
There must be specific purchase order receipt based on which it can decided that what
number of items has been purchased by the company. Further, it also ensures that the there is a
signature of sales officer of the company from which goods has been purchased by GSE. It is
important to analyse the importance of various things while opting for tan online service provider
such as, deliver time, return policy. Moreover, it is also important to assess that the offeror is
genuine enough and will make its promise within stated time.
Method to deal with the irregularities as per GSE policies and procedures
Some of the methods to deal with policies and procedures of GSE are as follows;
Cross checking the amount and appropriate entries in books of journals and cash book.
Entering data in profit and loss account
Cross checking the item number, and amount of item received.
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Recommendation on future use of online service provider
Some of the recommendations are as follows:
To collect the data base of the customers
Facility of electronic fund transfer
Privacy policies of confidential information
BSBITU306-Design and produce business documents
Suggesting methods for presentation of business documents
Context Presentation method
A customer has called from interstate
requesting information about your products,
service and prices
Presentation of the information in formal face
to face meeting.
Printing off the document and physically
presenting the final copy to the person to view at
their own leisure
A manager has requested a report based on
sales for last month to be developed by close of
business today
Sending the document through fax
E mailing the document
A major business client is requesting a
quotation to supply an expensive product and
would like to ask questions about the quote.
Presentation of the information through formal
face to face meeting
Printing off the document and physically
presenting the final copy of the person with the
view at their own leisure
A manager has asked you to write a letter of
offer for a new employee who will need to read
and sign the paperwork.
E mailing the document
Sending the document through Australian Postal
Service
Your manager has asked you to develop a
PowerPoint presentation about expenditure that
he will be delivering to the directors of the
company at the end of the week
Sharing and discussing the information through
Skype or Webinar presentation
Presentation of the information through formal
face to face meeting.
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BSBITU307-Develop keyboarding speed and accuracy
Short Answer questions
Assessment of relevant legislations which helps in protecting the rights of the workers
Some of the relevant legislations related to rights of the workers are as follows;
Fair Work Act 2009: The law is related to creating national workplace relations
systems which is fair for the working people, which is flexible for the business and
helps in promoting productivity and economic growth of the organization as well.
Sex Discrimination Act and Racial Discrimination Act: These acts help the workers
from any discrimination based on religion, nationality, colour etc. at the workplace.
Work health and Safety Act, 2011: It helps in improving the health and safety of
workers in Australia. It is required for every business that is functioning Australia to
fulfil the requirements being issued in this legislation by the Australian government.
Assessment of major benefits of Style guide and summary of its requirements
All the information regarding templates of business letters, e mails, memos, report writing
and telephone messages. It helps in using unison format for all. All the information regarding
spelling and grammar, date format, etc. have been provided which makes the chances of
mistakes minimal.
Project
Retyping the document without error
We all know that typing speed matters. Whether you are applying for a job or a paralegal
or an executive assistant, being able to type quickly and accurately might be the only skill set
that stands between you and another equally qualified applicant. Here are five shortcuts that will
help you increase your typing speed in no time.
Technique matters – Touch typing in 80% technique, 10% accuracy and 10% speed.
People who are masters at touch typing will tell you that without proper hand position and typing
technique, you’ll be able to type so fast.
Errors are opportunities for improvement – When you first start learning to touch type, you
are going to make some errors. Your success really depends on how you view making those
mistakes. People who see their mistakes as an opportunity to improve generally learn faster than
the people who don’t.
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Repetition never gets boring – Touch typing is all about muscle memory, which means
that your muscles will need some time to adjust to the new techniques that you are learning. The
best and quickest way to do this is through repetition.
Good posture can work wonders– Poor posture not only takes a toll on your muscles, but
can affect your energy levels and accuracy as well. The correct posture to have while typing is
relaxed with feet squarely on the floor and wrists levels with the keyboards. Keeping correct
posture allow you to type faster, more accurately and will help prevent injury.
Don’t look at the keyboard– Another great trick to help you increase your typing speed in
short period of time is to avoid looking at the keyboard. Initially, it may result in making more
mistakes, but you will learn the positions of the keys at a much higher rate without using the
keyboard as a crutch.
BSBITU309-Produce desktop published documents
Short Answer questions
List of five ergonomic requirements for safe and healthy at computer work stations
There are various ergonomic requirements for health and safety at computer work stations.
The main five requirements are mentioned below:
 It is important that the accessories that are used at the stations operates properly.
 Layout of the equipment on desk must be properly decided as per the comfort zone of
employees.
 Choosing appropriate location of furniture in the room.
 Adjustment of the chair tilt so that the worker does not face at physical health issue. The size
and back rest must be adjustable as per the requirement of the worker.
 Adequate number of breaks for tea and rest also helps in keeping the employees fit.
Moreover, it also improves their efficiency at the workplace. It can be 5 minutes in every one
hour.
Benefits of style guide while producing desktop publications and summary of its key
requirements
There are various benefits of style guide being issued by GSE while preparing business
documents. These are:
o Exemplar of different business documents
o Logo must be placed at the top right corner of the document at every page as a header
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o Set and appropriate format for business letters. It is font Arial with the font size 11 for
general contents and font size 18 for major headings.
o Punctuation and grammatical format
o Paper size and other layout format must be on A4 white paper
Key purposes of using Desktop Publishing Software and publications that can be developed from
it
The key purposes of using this Desktop Publishing Software are as follows:
Documentations in the business: various types of multimedia files are used in the business such
as, videos and digital imagery. It helps in development of marketing plan of the new product,
preparation of memo with respect to corporate strategy, etc. These documents are produced with
the help of Desktop Publishing Software for the business.
Enhance of appearance: With the help of Desktop Publishing Software, on can improve the
layout of the page and can create effective design by balancing the colour and contrast. It can
help in gathering attention of the consumers.
Easy customization of the documents: Desktop Publishing Software can help in increasing the
marketing attractiveness of the company in front of the suppliers, investors and employees.
Appropriate type of document can be created as per the requirement of the audience.
Reduction in production cost: Other customization software requires constant up gradation.
However, in case of Desktop Publishing Software, not much investment in the same is required.
It helps in minimizing the production and service cost of the company.
Some common publications that can be developed with the help of Desktop Publishing
Software are as follows:
Graphics Software
Web publishing software
Image editing software
Word Processing Application
Page Maker Software
Explanation to organizational requirements and task requirements Organizational requirements: Every organization create its own plan based on which it
decides its future progress. These functions are performed by strategic planners, top level
management of the organization, adequate consultation with the staff, etc. These factors
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have adequate amount of potential to comply with the requirement of the organization.
Moreover, It also helps in achieving the objective functions of the entity as well. The
images must be placed properly and all the requirements with respect to font size and
colour must be appropriately fulfilled.
 Task requirements: When an entity is involved in a business function, it is important to
assess the requirements of the task. It is difficult yet important function to be performed.
The duty is rendered by resource manager, project manager, etc. requirement can be in
the form of resources, funds, non-operational requirements etc.
BSBSUS201
Option 1
Issues regarding Environment and resource efficiency
The common environmental issues faced by an organization includes,
Pollution in air, water, land, soil, noise etc.
Loss in biodiversity
Harmful emission
Inadequate disposal of the wastes.
Resources efficiency related issues are as follows:
Inappropriate distribution of resources
Not utilizing the indicated resources appropriately
Lack of availability of the resources that are basic requirement in order to produce the product.
Inappropriate concentration on the above-mentioned factors can concentrate on the
sustainability of the entity.
Identification of existing resource usage policy within the organization
Currently, the company have a resource usage sheet where it maintains that how much
resources have been used by it. The total amount of usage is then divided by number of months it
has been used. It helps in calculating average monthly usage of resources for a specific period.
Ways to measure the usage of current resource usage
The resources can be measured by comparing the amount which was present with the
company while the project was started and assessing how much resources are left with the
company now. It helps in ascertaining that to how much amount, the resources have been
utilised. Following format can also be used;
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