Comprehensive Business IT Unit Assignment: BSBITU305-309

This document presents a comprehensive solution to a student's assignment encompassing multiple BSBITU units, specifically BSBITU305, BSBITU306, BSBITU307, and BSBITU309, along with related topics such as BSBSUS201 and BSBWOR301. The assignment covers a wide range of business IT skills, including conducting online transactions, designing and producing business documents, developing keyboarding speed and accuracy, and producing desktop-published documents. It explores strategies for meeting organizational requirements in online transactions, methods for business document presentation, and the assessment of relevant legislation for worker rights. The document also addresses ergonomic requirements for computer workstations, benefits of style guides, and the key purposes of desktop publishing software. Furthermore, the assignment delves into environmental and resource efficiency, sustainable performance, and organizing personal work priorities. It includes analyses of resource usage policies, methods for improving sustainability, and the importance of workplace procedures. The assignment includes short answer questions, practical examples, and email writing exercises to demonstrate the application of these skills in a business context. The document also explores topics such as the Environmental Protection Act and its benefits, codes of practice for sustainability, and methods for preventing environmental hazards. The student also addresses issues related to resource usage, including the harmful effects of plastic and proposes solutions to improve resource efficiency.

QUESTIONS

Table of Contents
BSBITU305-Conduct online transactions.......................................................................................5
Strategy to ensure meeting the organizational requirements.......................................................5
Screenshot of the items being added in the shopping basket.......................................................5
Assessment of policies of online provider...................................................................................5
Method to deal with the irregularities as per GSE policies and procedures................................5
Recommendation on future use of online service provider.........................................................5
BSBITU306-Design and produce business documents...................................................................5
Suggesting methods for presentation of business documents......................................................5
BSBITU307-Develop keyboarding speed and accuracy.................................................................6
Assessment of relevant legislations which helps in protecting the rights of the workers............6
Assessment of major benefits of Style guide and summary of its requirements ........................7
Retyping the document without error..........................................................................................7
BSBITU309-Produce desktop published documents.......................................................................7
List of five ergonomic requirements for safe and healthy at computer work stations ................8
Benefits of style guide while producing desktop publications and summary of its key
requirements.................................................................................................................................8
Key purposes of using Desktop Publishing Software and publications that can be developed
from it...........................................................................................................................................8
Explanation to organizational requirements and task requirements............................................9
BSBSUS201.....................................................................................................................................9
Issues regarding Environment and resource efficiency...............................................................9
Identification of existing resource usage policy within the organization..................................10
Ways to measure the usage of current resource usage...............................................................10
Activities that can help in improvement in sustainable performance of the business and
assessment of the resources.......................................................................................................10
My role in the plan and role of the team as well........................................................................10
BSBWOR301-Organise personal work priorities and development.............................................10
Time wasters that can lead to non-fulfilment of work goals and objectives.............................10
Impact on achievement of prioritized tasks...............................................................................11
Method to assess the standards of performance.........................................................................11

Performance development plan..................................................................................................11
BSBWRT301-Write simple documents.........................................................................................12
Difference between active language and passive language.......................................................12
Writing work emails in formal style and conversion of e mail in formal style format..............12
Importance to follow an organization’s filing procedure..........................................................13
Summary of GSE’s electronic filing procedure.........................................................................13
Q 5. Need of Simulated Workplace (GSE) ...............................................................................14
Simulated Workplace.................................................................................................................14
Q 6. Resource usage issues........................................................................................................14
Issues of resource usage.............................................................................................................14
Q 7 Suggestions to improve.......................................................................................................14
Improving suggestions for everyday issues...............................................................................14
Q 8. Types of resources used in an organisation.......................................................................15
Requirement of resources in an organisation.............................................................................15
Q 9. Environmental protection Act............................................................................................16
Benefits of Environmental Protection Act.................................................................................16
Q 10. Area of focus in the environmental legislation of Australia............................................16
Area which needs attention........................................................................................................16
Q 11. Environmental protection act...........................................................................................16
Environment protection.............................................................................................................16
Q 12. Organisation compliance requirements ...........................................................................16
Compliance requirements of organisation.................................................................................16
Q 13. Codes of practice for sustainability.................................................................................17
Sustainability codes of practice.................................................................................................17
Q 14. Environmental hazard.....................................................................................................17
Methods for prevention of environmental hazards....................................................................17
Q 15. Information in a hazard report form................................................................................17
Data to be included in a hazard report form..............................................................................17
Q 16. Ways of improving resource usage..................................................................................17
Improvements in resource usage................................................................................................17
Q17. Identification of the improvements...................................................................................18

Investigating for factors which needs improvement or some modification...............................18
Q 18. Examples of data and information...................................................................................18
Sources of information and data................................................................................................18
Q 19 Tools that can be used for calculation...............................................................................18
Calculation tools........................................................................................................................18
Q 20. Issues as a result of current plastic cup resource usage...................................................18
Issues of resource usage.............................................................................................................18
Q 21. Assumption......................................................................................................................18
Assumption of the consumption................................................................................................18
Q 22. Harmful effects of using plastic on environment.............................................................19
Bad effects of using plastic........................................................................................................19
Q 23. Details of the solution......................................................................................................19
E mail to evie.............................................................................................................................19
Q 24. Addressing of behaviour in a constructive manner..........................................................20
E mail regarding addressing of behaviour.................................................................................20

BSBITU305-Conduct online transactions
Strategy to ensure meeting the organizational requirements
The purchase order policy will help inn fulfilling the requirements of the organization.
There are some online policies that are used by GSE. These are:
Usage of Authentic website
Proper extraction of receipts to what has been purchased.
It must mention regarding number of units purchased, item number, description of the goods, per
unit price etc.
The item being purchased is cross checked by sales manager
Assessment of the discounts being given by the seller.
Mostly payments are made through cheque
Screenshot of the items being added in the shopping basket
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Assessment of policies of online provider
There must be specific purchase order receipt based on which it can decided that what
number of items has been purchased by the company. Further, it also ensures that the there is a
signature of sales officer of the company from which goods has been purchased by GSE. It is
important to analyse the importance of various things while opting for tan online service provider
such as, deliver time, return policy. Moreover, it is also important to assess that the offeror is
genuine enough and will make its promise within stated time.
Method to deal with the irregularities as per GSE policies and procedures
Some of the methods to deal with policies and procedures of GSE are as follows;
Cross checking the amount and appropriate entries in books of journals and cash book.
Entering data in profit and loss account
Cross checking the item number, and amount of item received.
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Recommendation on future use of online service provider
Some of the recommendations are as follows:
To collect the data base of the customers
Facility of electronic fund transfer
Privacy policies of confidential information
BSBITU306-Design and produce business documents
Suggesting methods for presentation of business documents
Context Presentation method
A customer has called from interstate
requesting information about your products,
service and prices
Presentation of the information in formal face
to face meeting.
Printing off the document and physically
presenting the final copy to the person to view at
their own leisure
A manager has requested a report based on
sales for last month to be developed by close of
business today
Sending the document through fax
E mailing the document
A major business client is requesting a
quotation to supply an expensive product and
would like to ask questions about the quote.
Presentation of the information through formal
face to face meeting
Printing off the document and physically
presenting the final copy of the person with the
view at their own leisure
A manager has asked you to write a letter of
offer for a new employee who will need to read
and sign the paperwork.
E mailing the document
Sending the document through Australian Postal
Service
Your manager has asked you to develop a
PowerPoint presentation about expenditure that
he will be delivering to the directors of the
company at the end of the week
Sharing and discussing the information through
Skype or Webinar presentation
Presentation of the information through formal
face to face meeting.
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BSBITU307-Develop keyboarding speed and accuracy
Short Answer questions
Assessment of relevant legislations which helps in protecting the rights of the workers
Some of the relevant legislations related to rights of the workers are as follows;
Fair Work Act 2009: The law is related to creating national workplace relations
systems which is fair for the working people, which is flexible for the business and
helps in promoting productivity and economic growth of the organization as well.
Sex Discrimination Act and Racial Discrimination Act: These acts help the workers
from any discrimination based on religion, nationality, colour etc. at the workplace.
Work health and Safety Act, 2011: It helps in improving the health and safety of
workers in Australia. It is required for every business that is functioning Australia to
fulfil the requirements being issued in this legislation by the Australian government.
Assessment of major benefits of Style guide and summary of its requirements
All the information regarding templates of business letters, e mails, memos, report writing
and telephone messages. It helps in using unison format for all. All the information regarding
spelling and grammar, date format, etc. have been provided which makes the chances of
mistakes minimal.
Project
Retyping the document without error
We all know that typing speed matters. Whether you are applying for a job or a paralegal
or an executive assistant, being able to type quickly and accurately might be the only skill set
that stands between you and another equally qualified applicant. Here are five shortcuts that will
help you increase your typing speed in no time.
Technique matters – Touch typing in 80% technique, 10% accuracy and 10% speed.
People who are masters at touch typing will tell you that without proper hand position and typing
technique, you’ll be able to type so fast.
Errors are opportunities for improvement – When you first start learning to touch type, you
are going to make some errors. Your success really depends on how you view making those
mistakes. People who see their mistakes as an opportunity to improve generally learn faster than
the people who don’t.
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Repetition never gets boring – Touch typing is all about muscle memory, which means
that your muscles will need some time to adjust to the new techniques that you are learning. The
best and quickest way to do this is through repetition.
Good posture can work wonders– Poor posture not only takes a toll on your muscles, but
can affect your energy levels and accuracy as well. The correct posture to have while typing is
relaxed with feet squarely on the floor and wrists levels with the keyboards. Keeping correct
posture allow you to type faster, more accurately and will help prevent injury.
Don’t look at the keyboard– Another great trick to help you increase your typing speed in
short period of time is to avoid looking at the keyboard. Initially, it may result in making more
mistakes, but you will learn the positions of the keys at a much higher rate without using the
keyboard as a crutch.
BSBITU309-Produce desktop published documents
Short Answer questions
List of five ergonomic requirements for safe and healthy at computer work stations
There are various ergonomic requirements for health and safety at computer work stations.
The main five requirements are mentioned below:
 It is important that the accessories that are used at the stations operates properly.
 Layout of the equipment on desk must be properly decided as per the comfort zone of
employees.
 Choosing appropriate location of furniture in the room.
 Adjustment of the chair tilt so that the worker does not face at physical health issue. The size
and back rest must be adjustable as per the requirement of the worker.
 Adequate number of breaks for tea and rest also helps in keeping the employees fit.
Moreover, it also improves their efficiency at the workplace. It can be 5 minutes in every one
hour.
Benefits of style guide while producing desktop publications and summary of its key
requirements
There are various benefits of style guide being issued by GSE while preparing business
documents. These are:
o Exemplar of different business documents
o Logo must be placed at the top right corner of the document at every page as a header
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o Set and appropriate format for business letters. It is font Arial with the font size 11 for
general contents and font size 18 for major headings.
o Punctuation and grammatical format
o Paper size and other layout format must be on A4 white paper
Key purposes of using Desktop Publishing Software and publications that can be developed from
it
The key purposes of using this Desktop Publishing Software are as follows:
Documentations in the business: various types of multimedia files are used in the business such
as, videos and digital imagery. It helps in development of marketing plan of the new product,
preparation of memo with respect to corporate strategy, etc. These documents are produced with
the help of Desktop Publishing Software for the business.
Enhance of appearance: With the help of Desktop Publishing Software, on can improve the
layout of the page and can create effective design by balancing the colour and contrast. It can
help in gathering attention of the consumers.
Easy customization of the documents: Desktop Publishing Software can help in increasing the
marketing attractiveness of the company in front of the suppliers, investors and employees.
Appropriate type of document can be created as per the requirement of the audience.
Reduction in production cost: Other customization software requires constant up gradation.
However, in case of Desktop Publishing Software, not much investment in the same is required.
It helps in minimizing the production and service cost of the company.
Some common publications that can be developed with the help of Desktop Publishing
Software are as follows:
Graphics Software
Web publishing software
Image editing software
Word Processing Application
Page Maker Software
Explanation to organizational requirements and task requirements Organizational requirements: Every organization create its own plan based on which it
decides its future progress. These functions are performed by strategic planners, top level
management of the organization, adequate consultation with the staff, etc. These factors
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have adequate amount of potential to comply with the requirement of the organization.
Moreover, It also helps in achieving the objective functions of the entity as well. The
images must be placed properly and all the requirements with respect to font size and
colour must be appropriately fulfilled.
 Task requirements: When an entity is involved in a business function, it is important to
assess the requirements of the task. It is difficult yet important function to be performed.
The duty is rendered by resource manager, project manager, etc. requirement can be in
the form of resources, funds, non-operational requirements etc.
BSBSUS201
Option 1
Issues regarding Environment and resource efficiency
The common environmental issues faced by an organization includes,
Pollution in air, water, land, soil, noise etc.
Loss in biodiversity
Harmful emission
Inadequate disposal of the wastes.
Resources efficiency related issues are as follows:
Inappropriate distribution of resources
Not utilizing the indicated resources appropriately
Lack of availability of the resources that are basic requirement in order to produce the product.
Inappropriate concentration on the above-mentioned factors can concentrate on the
sustainability of the entity.
Identification of existing resource usage policy within the organization
Currently, the company have a resource usage sheet where it maintains that how much
resources have been used by it. The total amount of usage is then divided by number of months it
has been used. It helps in calculating average monthly usage of resources for a specific period.
Ways to measure the usage of current resource usage
The resources can be measured by comparing the amount which was present with the
company while the project was started and assessing how much resources are left with the
company now. It helps in ascertaining that to how much amount, the resources have been
utilised. Following format can also be used;
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Name of resources Amount of resources
in the beginning (A)
Amount of resources
currently (B)
Resources left (C)
Activities that can help in improvement in sustainable performance of the business and
assessment of the resources
Proper assessment of amount of resources present.
Assessing the requirement of resources.
To ascertain that whether the resources are properly utilized or not.
My role in the plan and role of the team as well
My role in the plan will be to ascertain the amount of resources that are available with the
company are adequately delegated so that optimum utilization of the resources can be made.
Further, I will also ensure that required resources are made available to the departments.
BSBWOR301-Organise personal work priorities and development
Short Answer Questions
Time wasters that can lead to non-fulfilment of work goals and objectives
The time wasters that can affect the ability of completion of the goals are as follows:
E mails: It is the common requirement of the business where important e mails are to be
forwarded to the stakeholders. In that case, the duty can be decentralised so that the manager can
concentrate on core functions of the business.
Meetings: It has been assessed that majority of the time is wasted due to worthless meetings
which lead the company to no where but are required to be organized for its sustenance. In that
case, it can be done more efficiently by reducing the duration and number of times th meeting is
conducted in the business premises.
Online Distractions: Internet not only give adequate amount of information, but it can affect the
efficiency as well by indulging in the activities that are not required for the business. Hence,
notification for the same can be switched off. Moreover, the technology can be used as and when
required too much by the employees and the managers.
Phone calls: Only concentrating on important phone calls can helps in solving down the issue
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Paperwork: To drop this idea and transfer the important documents digitally rather than using
paper for the same.
Scenario
Impact on achievement of prioritized tasks
The activities that are mentioned in the quadrant 4 and 5 are not much important in
comparison to the one which are mentioned in other quadrants. Delegating less amount of
duration for the conduction of these activities can help in having lesser impact on other important
activities of the business.
Method to assess the standards of performance
Key performance indicators can be used to assess the standard of the performance in the
tasks. Further, benchmarking can help in serving the purpose.
Project Part 2 – Develop a Performance Development Plan
Performance development plan
Focus Areas
For
Improvement
(As Identified
In Relevant
Capability
Framework)
Agreed
Performance
And
Development
Goals
Actions To
Develop
Capability
Indicators For
Success Ongoing Review
Marketing
To improve
marketing
strategy and
further sales
revenue by
10%
Training and
development to
the employees
Increased sales
leads and sales
revenue of the
company
Benchmarking
sakes
promotion
activities
Career
Aspirations
Career Goals Actions To
Develop
Capability
Indicators For
Success
Ongoing Review
Short term 12 months Training and
development
Increased sales
leads and sales
Number of sales
lead brought by
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programme,
counselling
sessions, mock
practice
sessions
revenue each member of
the sales and
marketing
department team
Mid term
15 months Improvement in
marketing plan
Increased sales
revenue and sales
leads
Comparison of
sales revenue,
increase in
number of
customers visiting
to the store
Long term
24 months Improvement in
strategies of
marketing
Increase in
customer
retention,
increase in
market share
Number of sales
lead brought by
each member of
the sales and
marketing
department team
BSBWRT301-Write simple documents
Difference between active language and passive language
Identification of how subject has been placed in the argument helps in ascertaining that if it
is in active language or passive language. It also helps in clear understanding and interpretation
of facts and p-resenting it to the reader.
Writing work emails in formal style and conversion of e mail in formal style format
a) An email written in format helps in communicating the seriousness of the issue and
maintain a curriculum in the workplace environment. The emails written in the business
must be clear, short and crisp. It helps in communicating the facts in the most defined
manner.
To: [e-mail]
CC: [e-mail]
BCC:
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From: Bill
Date: 24 August 2024
Sub: Regarding received information
Good Morning
Please note that we have received information from marketing branch. Please convey.
Thanks, and regards
_____
Questions
Importance to follow an organization’s filing procedure
It is important to follow the filing procedure of the organization as it helps in saving the
data from any loss. Moreover, search for the documents become easy and effective Since,
entering the data is a tedious job and not following the information procedure can lead to loss of
data and increase the time. Moreover, folder location also becomes an easy task.
Summary of GSE’s electronic filing procedure
The following procedure is followed by GSE for electronic filing procedure:
o Proper naming the documents and files
o Giving appropriate name to the folder to ease the task of folder location.
o Saving the documents and files.
o Saving the files before closing the document to reduce data loss
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Q 5. Need of Simulated Workplace (GSE)
Simulated Workplace
Simulated workplace is considered as one of the modern ways of including the
appropriate information but it should be done within an authentic procedure and setting. Also, it
is being used at the time of replication of the business and its operations along with its processes
and procedures. In GSE as well, there is a need of simulated work place because it can help the
business in exploring all the information required.
Q 6. Resource usage issues
Issues of resource usage
There can be various resource usage issues in a company as when there is the
involvement of some new resource, there is a possibility that the employees will be unaware of
using the technology, so in that case, it is the responsibility of the organisation and authorities to
provide proper training and development to the employees. Also, there can be various
consequences that the employees may face various issues regarding that, in that case, the
company should cooperate with them and try to guide them in a way that they can also try to
grasp it faster so that it can be used for providing better results to the company. Also, usually
taking feedbacks from the customer is very important. But in various times, the customers are
engaged and engaged in something or any other related factors, so at that time, the company
should cooperate with them and have patience that after a few times, they can contact them again
and take the proper feedback. It is important because it helps the company in analysing where the
company is lacking and at what area it needs some sort of modification or improvement.
Q 7 Suggestions to improve
Improving suggestions for everyday issues
Issues Solutions
Every day the lights are left on
overnight.
The lights should be turned off so that there is
no further wastage of electricity and it can be
saved as it can be. So, when not in use, it can
be turned off.
People are currently only printing on
one side of the paper even though the
printer has the functionality for double-
The solution is to take the print on both the
sides of the paper as it can help in saving some
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sided printing. pages which can be used further for different
purposes. So, it is the only solution to take the
print out on both the sides of paper and it can
help in saving the amount of papers used.
In Summer the air-conditioner is set at
20 degrees.
The solution is to reset the temperature on 24
degrees because in summers, when the person
comes from the outside environment and sits in
a cool place, it can raise the temperature of
their body, so it is better to take the
temperature to higher degrees so that the
person after entering the room does not feel
more cold and also could not get affected.
Printer cartridges are not being recycled. The solution is that the printer cartridges
should be recycled because if these are being
recycled, the only procedure left will be to
include the ink within it. So, these cartridges
should be recycled in order to make an
effective use of it.
There is no provision for plastic,
aluminium, paper or cardboard to be
placed in a recycle bin.
Recycle bins should be involved everywhere
so that people can throw their rubbish in them
only because in case somewhere bins are not
present, in that case, people started throwing
on roads, so the only solution is to involve the
recycle bins so that people can make use of
them and try to clean the surrounding's.
Q 8. Types of resources used in an organisation
Requirement of resources in an organisation
There are various types of resources that can be used in an organisation such as financial
resources, human resources etc. It is because for the implementation of a company, there is a
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financial need, whether it is a small, medium or a large company, financial help is required at the
time of implementation of the business. There can be various resources by which one can take
help financially and these involve through the means of friends, family, by means of bank loans
etc. These sources act as a sort of help in providing support to the organisation, specially at the
implementation of the business. Another important resources is the human resources which
implies the fact that employees are essential components of a company and they play a very
important role in providing help and support to the company and also taking it to achieve the
higher objectives and aims that have been decided by the organisation. With the hard work of
employees only, it can become possible for a company to achieve all the targets and goals and
that too at a faster rate.
Q 9. Environmental protection Act
Benefits of Environmental Protection Act
The organisation should also imply the environmental protection act because the act
supports of preventing the surroundings and environment so that it can have a positive impact on
the health of the people living around. So, this act ensures the safety of the health by considering
the safety of the environment. Also, it helps in preventing all the humans and animals from any
sort of hazards that can prove harmful for them. So, it can prove beneficial for a company to
follow the environmental protection act.
Q 10. Area of focus in the environmental legislation of Australia
Area which needs attention
There can be various areas but the ones that needs attention and some modification by the
legislation of Australia are reducing the discrimination rate, focusing on health and safety of
employees and data security in a work place.
Q 11. Environmental protection act
Environment protection
The organisation can adopt the environmental protection act as it considers the fact of
protecting the environment and its surroundings and along with it, also tries to prevent the
humans and animals from any sort of hazards, so this can be implied in the organisation as they
can try to minimize the wastage amount of the industry which gets mixed with the water outside
and then animals drink that water. It is harmful for their health, so this act can be implemented
by the organisation.
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Q 12. Organisation compliance requirements
Compliance requirements of organisation
Compliance requirements may be considered as maintaining the health and safety of
employees, protecting them from any sort of discrimination and by protecting the environment in
order to make the atmosphere more safe and secure. So, it is the responsibility of the organisation
to protect every employee from discrimination because it is not allowed at all, whether it is on
the basis of colour, race, gender etc., it is not allowed at all. Any person involved in this may
have to pay huge penalties under the policies. The health and safety act says it is the
responsibility of the organisation to take care of the employee in case of any illness or suffering.
Q 13. Codes of practice for sustainability
Sustainability codes of practice
It is the responsibility of the people to make use of the resources in a way that it can be
used further by the next generation. This is called sustainability. In this, all the resources and
services are being used in a way that they can be used by the next generation. It is because they
also have equal rights to see what the current generation is seeing and then they can also follow
the same scenario of sustainability so that their future generation can also take equal benefits
from it.
Q 14. Environmental hazard
Methods for prevention of environmental hazards
Environmental hazard is considered as any such activity that is so hazardous that it can
damage the whole environment as well as a huge number of population as well. There can be
various methods used for staying prevented from the environmental hazards. For protecting
oneself from such hazards, it is very important to follow the set of precautions which can prove
quite helpful at the time of hazards.
Q 15. Information in a hazard report form
Data to be included in a hazard report form
The important data that must be included in the hazard report form involves a set of
precautions that should be taken, activities people can do for protecting themselves etc. This data
can prove sufficient in such situations.
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Q 16. Ways of improving resource usage
Improvements in resource usage
The organisation can promote resource usage by providing proper development to the
employees about the usage of these resources because they must not be aware of using it. So, the
organisation should provide proper training and development to them.
Q17. Identification of the improvements
Investigating for factors which needs improvement or some modification
While working with the employees, it is an easy process to investigate for ways which
needs improvement because while working with the employees, the faults can easily analysed
and then improvements can be done upon that.
Q 18. Examples of data and information
Sources of information and data
There can be some resources that can be used for measurement of the amount of
resources and these can be analysed as the data that is necessary and can help in further
implementation. These involve key product indicators and metrics as both of these act very
essential in evaluating the actual information and data over a period of time. .
Q 19 Tools that can be used for calculation
Calculation tools
There are various tools that can be used for calculation such as a software calculator,
numerical tool. These can help in giving effective results of the whole calculation. Both of these
tools have been used from a long time and are successful enough in calculate the actual result. A
scientific calculator can also be used as a better and alternate option.
Q 20. Issues as a result of current plastic cup resource usage
Issues of resource usage
There were two issues analysed and they were that the people threw out a huge number of
these cups after using as a disposal waste for which the importance of recycle bins was
considered. Also, these cups were made up of plastic, so they were hard to recycle as well
because after recycling the plastics, the new product obtained must not be completely free from
impurities etc.
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Q 21. Assumption
Assumption of the consumption
If the canteen is operational each day, the consumption of plastic cups in specific periods
is given as under :
Per day : 50 cups
Per week : 350 cups
Per month : 1500 cups
Per year : 18250 cups
Q 22. Harmful effects of using plastic on environment
Bad effects of using plastic
Plastics can be very stable and also can stay in the environment for a longer time. They
are not being discarded after a huge time, so in the degradation of plastic, it takes much amount
of time. So it can result negatively on the environment as it can cause land pollution. Usually the
wastes from various industries also goes in rivers and other water bodies, so the plastic is not
dissolved able as well. So, it keeps in the water itself causing water pollution which can further
be considered as a reason for various diseases such as malaria, dengue etc. In canteen as well, it
has been observed that there is a dirty area in the basin as the place from where water is being
drained out has been occupied wholly from the polythene bags and plastics. So, the water keeps
there only which is a direct indication of various water borne diseases such as malaria, dengue
etc.
Q 23. Details of the solution
E mail to evie
To : [e-mail]
Subject : Introducing the solution
This is to inform you that plastics can be very stable and also can stay in the
environment for a longer time. They are not being discarded after a huge time, so in the
degradation of plastic, it takes much amount of time. So it can result negatively on the
environment as it can cause land pollution. Usually the wastes from various industries also goes
in rivers and other water bodies, so the plastic is not dissolved able as well. So, it keeps in the
22

water itself causing water pollution which can further be considered as a reason for various
diseases such as malaria, dengue etc. In canteen as well, it has been observed that there is a
dirty area in the basin as the place from where water is being drained out has been occupied
wholly from the polythene bags and plastics. So, the water keeps there only which is a direct
indication of various water borne diseases such as malaria, dengue etc.
Thanks and Regards
Q 24. Addressing of behaviour in a constructive manner
E mail regarding addressing of behaviour
To : [e-mail]
Subject : Introducing the issue
It is an obvious fact that Evie would not be happy at all when she will hear that the
employees are not following the instructions because they think it is a wastage of time, she can
take some strict actions regarding this such as she can cut out all the incentives and increments
of those five employees who are not following the idea and think that it is completely a
wastage of time. It is also essential to take proper actions against them because a huge amount
of time has been contributed in planning the specific idea and it took a complete investigation as
well so that the idea can be efficient enough. An investigation is being done in order to check
for all possible ideas that can be used and then, best of all has been chosen. Even after this
much of contribution, five employees do not work up to it and think that it is a wastage of time.
So, Evie must ensure the fact of punishing them, may be in a small or a longer way. She may
cut the increments amount of all these five employees just to remember them all that if the
company has decided a specific idea or methodology, it might have contributed much amount
of time and hard work. So, it is the responsibility of every employee to strictly follow it. Also,
she may also can suspend all those five employees for a particular time for realising them that if
they are working in that company, they have to follow the rules because when the company is
taking care of the employees, it is the responsibility of the employees as well to follow all the
policies and procedures honestly. It is important because it helps in maintaining a happier and
healthier culture in the work place.
Thanks and Regards
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