This document presents a comprehensive solution to an indirect message assignment, tailored for a business communication course. The assignment centers around a scenario where the Communications Coordinator of the Conestoga Diversity Student Club must respond to a request from Linda Limbo, MPP, regarding an advertisement on the club's website for an upcoming meet and greet. The solution includes a prewriting sheet outlining the indirect message strategy, incorporating a buffer, explanation, bad news presentation using passive voice, alternatives, and goodwill. The final component is a formal letter to Ms. Limbo, which adheres to the principles of indirect communication by first expressing appreciation and goodwill before conveying the inability to fulfill the advertising request due to institutional policy changes. The letter offers alternative ways to support Ms. Limbo's event, such as having her speak at a club meeting and providing assistance. The overall aim is to deliver bad news while preserving a positive relationship.
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