This report delves into the multifaceted issue of conflict in the workplace, defining it as disagreements between individuals or groups concerning ideas or interests. It highlights that conflict is not always negative, as it can promote personal growth, innovation, accountability, and mutual understanding. However, it also acknowledges the negative impacts, such as reduced productivity, lack of cohesion, and poor decision-making. The report explores various methods for resolving workplace conflict, including accommodating, collaborating, avoiding, negotiating, and compromising. These strategies are discussed in detail, offering practical approaches for managers to handle disputes effectively. The conclusion emphasizes the importance of conflict management skills for both small business managers and organizational leaders to mitigate the negative effects and leverage the positive outcomes of workplace disagreements.