Conflict Management Project: Masters in Management, UK Hospitality

This project, part of a Masters in Management program, investigates conflict management within organizations, particularly focusing on the hospitality sector. The study aims to understand the types of conflicts that arise between employees and management, and how effective conflict management can enhance organizational performance and employee satisfaction. The research will draw on secondary sources, including academic journals and research papers from sources like the Asian Education Research Association and ResearchGate, to explore different conflict management styles and their impact on organizational effectiveness. The project will address key questions such as the effects of conflict management on performance and various conflict management styles. The project will use search terms such as 'Conflict management, effect of conflict management on organisation performance and different type of management style' to gather data from 2007 onwards. References from Abdullah & AL-Shourah (2017), Ali (2016), Olang (2017), and Turkalj, Fosic, and Strossmayer (2017) will be used to support the analysis.

Topic- Conflict Managemen
CONFLICT MANAGEMENT
A.) The present project in the broad discipline of management and part of my Masters in
Management. In the management field, it is important to manage fight which takes place
between the employees and other staff members. The main reason behind conducting this study
on dispute management is to enhance learning and result, including effectiveness or performance
in an organisational setting. In hospitality sector, employees play a significant role in providing
services to the customers which lead to enhance their satisfaction level. Hence, it is essential to
overcome dispute, so that no inaccurate effect develop on consumers due to conflict take place
between the workers and management. There are different types of conflict that occur between
workers and their managers. Poor communication creates misunderstanding among workers
which gives rise to conflict.
B.) The present collected information will be sourced from Asian education research association,
Volume – III. The information can be founded at the
ftp://ftp.repec.org/opt/ReDIF/RePEc/osi/journl/PDF/InterdisciplinaryManagementResearchIV/
IMR4a28.pdf In the organisation, conflict is impossible to avoid but it is easy to manage without
impacting the organisational productivity. The present investigation is conducted to understand
the type of conflict which occur within the organisation and the way of managing the conflict at
organisation. I will use data from the
https://www.researchgate.net/publication/23535846_Conflict_Management_in_Organization in
which “ CONFLICT MANAGMENT IN ORGANIZATION” is analysed through secondary
research.
C.) Conflict management lead to increase organisational effectiveness is and assist in improving
the performance of employees. One of another question “What are the different conflict
management style”?
D.) The search terms which is propose to use in Google scholar for finding out literature consider
“Conflict management, effect of conflict management on organisation performance and different
type of management style”. Further all the conducted study database is of 2007 onwards.
E.) For collecting all the information I will refer following articles that CONFLICT
MANAGMENT IN ORGANIZATION (vana Fosić, 2015). This will help in gaining information
related to the conflict management.
way in which the hospitality organisation of UK tends to manage the situation of dispute at work
place. Olang (2005) state that there are different types of conflict which is managed within the
organisation. Turkalj, Fosic, and Strossmayer (2005) argued that conflict can be managed but
cannot remove from the organisation.
References
Abdullah, A. S. & AL-Shourah, 2017. The Impact of Conflict Management on Organizational
Effectiveness (A Case Study: Ministry of Higher Education of Jordan). [PDF]. Available
through:<http://hrmars.com/hrmars_papers/Organizational_Conflicts_Causes,_Effects_and_Rem
edies.pdf>. [Accessed on 3rd August 2017].
Ali, M., 2016. The role of conflict management in organizational performance Case Study:
Somali National University. [PDF]. Available through: <http://ocvp.org/docs/Cahort1/11.pdf>.
[Accessed on 3rd August 2017].
Olang, B. A., 2017. THE INFLUENCE OF CONFLICT MANAGEMENT ON
ORGANIZATIONAL PERFORMANCE: A CASE OF STIMA SACCO SOCIETY LIMITED.
[PDF]. Available through: <http://erepo.usiu.ac.ke/bitstream/handle/11732/3191/BERYL

Topic- Conflict Managemen
%20AKOTH%20OLANG%20MBA%202017.pdf?sequence=1&isAllowed=y>. [Accessed on
3rd August 2017].
Turkalj, Z., Fosic, Ivana.,Dujak, D. and Strossmayer, J. J., 2017. CONFLICT MANAGMENT
IN ORGANIZATION. [PDF]. Available through: <
Http://ftp.repec.org/opt/ReDIF/RePEc/osi/journl/PDF/InterdisciplinaryManagementResearchIV/
IMR4a28.pdf>. [Accessed on 3rd August 2017].