Conflict and Negotiation: Report on Conflict Management Strategies

This report provides an overview of conflict and negotiation, covering various aspects of conflict management. It begins by defining three types of conflict (process, task, and relationship) and three loci of conflict (intergroup, dyadic, and intragroup). The report then explores how individual differences, such as personality traits, moods/emotions, and gender, influence negotiation outcomes. Finally, it discusses the roles and functions of third-party negotiators, including mediators, arbitrators, and conciliators, in resolving conflicts. The report aims to provide a comprehensive understanding of conflict dynamics and effective negotiation strategies, supported by relevant references. This document is available on Desklib, a platform offering AI-powered study tools for students.

Running head: CONFLICT AND NEGOTIATION
Conflict and Negotiation
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1CONFLICT AND NEGOTIATION
Table of Contents
Three types of conflict and three loci of conflict.......................................................................2
Individuals difference influence negotiations............................................................................2
Roles and functions of third party negotiation...........................................................................3
References..................................................................................................................................4

2CONFLICT AND NEGOTIATION
Conflict and loci of conflict
The three types of conflicts are classified as:
i. Process conflict: It is associated with how work is getting done.
ii. Task conflict: It is linked to content as well as objectives of plan work.
iii. Relationship conflict: It is dedicated on the social relationships.
The three loci of conflicts are categorized as:
i. Intergroup conflict: It is a conflict occurred between the project group members.
ii. Dyadic conflict: It is a conflict occurred among two individual persons (Robbins,
2001).
iii. Intragroup conflict: It is a conflict occurred in the group and project team.
Individuals difference influence negotiations
The factors which are influencing how successfully the individuals can negotiate as:
Personality traits in negotiation: The individual can predict negotiating tactics of the
opponent when they distinguish about opponent’s personality.
Moods/ emotions in negotiation: Influencing negotiation is based on emotions plus
context. The negotiator shows anger which makes concessions from the opponents (Robbins,
2001). The other negotiator believes that there is no concerns from anger party.
Gender differences in negotiation: Both men as well as women are negotiating in
different way and those differences can influence project outcomes. It is seen that women are
pleasant as well as relation oriented as compared to men.

3CONFLICT AND NEGOTIATION
Roles and functions of third party negotiation
At the time when the individuals are not able to solve changes through using straight
negotiations, then it turns into third party (Neck, Houghton, & Murray, 2018). The role and
purposes of the third party negotiations are as mediator, arbitrator in addition to conciliator.
The function of mediator is to make individuals involved in conflict derive to a
contract. The arbitrator’s function is to settle disputes or conflicts among the individuals. The
conciliator is acted as mediator among two conflicted people or project groups.

4CONFLICT AND NEGOTIATION
References
Neck, C. P., Houghton, J. D., & Murray, E. L. (2018). Organizational Behavior: A Skill-
building Approach. SAGE Publications.
Robbins, S. P. (2001). Organisational behaviour: global and Southern African perspectives.
Pearson South Africa.