Conflict and Negotiation Report: Uber Case Study - Conflict Resolution

This report analyzes conflict and negotiation strategies within the context of the Uber case study. It begins with an introduction and outlines major conflicts, including strict government regulations and competition with traditional taxi services. The report explores organizational culture and various negotiation approaches, specifically distributive bargaining, highlighting its tactics and application in situations with fixed resources. The analysis considers the impact of regulations, competition, and the need for negotiation to manage these challenges. The report also includes a discussion of the Thomas-Kilmann model and provides recommendations for conflict resolution within Uber. Finally, the report concludes by summarizing the key findings and insights from the case study, emphasizing the importance of effective negotiation and conflict management in a dynamic business environment. The report also references relevant academic sources to support its claims.

Running head- CONFLICT AND NEGOTIATION
Conflict and Negotiation
Name of the Student
Name of the University
Author Note

1Conflict and Negotiation
As per the application of distributive negotiation, this process is generally used as a
negotiating strategy in order to allocate the fixed resources such as money or any other assets
equally between both parties. It ensures that both the parties benefit from the division of the
resources and equally enjoy their right over the money or assets. It is referred to as a
competitive bargaining strategy where one party gains and both the parties do not need to get
the equal share, but through this strategy, both the parties or at least one could gain something
out of the procedure (Craver, 2014). Apart from this, it is also known as the distributive
bargaining approach that is a zero amount negotiation as the amount requires for distribution
shall be fixed as per the context of the case. The primary tacts used in this strategy are
manipulative and domineering. The goal is to achieve the best possible result that will benefit
at least one party through fixing a particular amount or limit (Cardador, 2015). With the help
of this strategy, the relationship between both parties can be maintained for future purposes
and future use. The procedure followed includes a proper discussion where the other party
may respond or ignore, and the main idea is the cooperation of both parties (Anbarci & Sun,
2015). Hence, through the application of such a strategy, the increase in the rate of the price
shall be fixed so that with the increasing demand of the Uber services, prices shall be
regulated.

2Conflict and Negotiation
Reference
Anbarci, N., & Sun, C. (2015). Distributive justice and bargaining solutions. [Melbourne]:
School of Accounting, Economics and Finance, Deakin University.
Cardador, J. (2015). Self-transcendence values, initial perceptions of relationship quality, and
reference points in a distributive negotiation.
Craver, C. (2014). Effective legal negotiation and settlement.